Note fondée sur 550 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Rouen
Publié le 26 sept. 2018 sur Expedia
Passage rapide car arrivée tardive et départ tôt le matin. Hôtel confortable et bien situé. Bon accueil
par un voyageur
Publié le 13 août 2024 sur Expedia
👍
Commentaires de Gestion de l’hôtel
14 août 2024 par Sunrise Inn Villas and Suites, Gestion de l’hôtel
Dear Simon,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Sunrise Inn Villas and Suites. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Sunrise Inn Villas and Suites hotel soon! Thank You,Sunrise Inn Villas and Suites
par un voyageur
Publié le 7 août 2024 sur Expedia
I was disappointed in this property considering the room rate. It's set up like a motel, with the rooms entered from outside. There was light coming in from around the edge of the door due to poor insulation. The garbage truck picks up right outside the room is was in, twice a week @ 7:30am. The HVAC was loud, too close to the bed, and the A/C turns off until 7am. No in room courtesies like bottled water, Kleenex, or hand lotion. The bed was very soft and there was only a heavy comforter which was too warm for the stuffy room. The hair dryer outlet was too far from the bathroom mirror, I could only see half of myself. The office isn't open when you check out so you can't verify your charges. The location is 1/2 a block from the main road, so I was walking in an alley in the dark every night. I will find another place to stay the next time I'm in Anacortes.
Commentaires de Gestion de l’hôtel
12 août 2024 par Sunrise Inn Villas and Suites, Gestion de l’hôtel
Dear Jacqueline,We sincerely apologize for the numerous inconveniences you experienced during your stay. It’s disappointing to hear that the setup, noise, room conditions, and lack of amenities did not meet your expectations, especially considering the rate. We understand how these issues collectively impacted your comfort, and we are truly sorry for the frustrations you encountered. Your feedback is invaluable and will help us make necessary improvements, from room insulation and noise management to better in-room amenities and overall guest experience. We regret that we did not meet your expectations this time, and we hope you find a more suitable option for your future visits to Anacortes. Thank You,Sunrise Inn Villas and Suites
par un voyageur
Publié le 6 août 2024 sur Expedia
There was a motor (or compressor) which rumbled through the building about every hour all night long. Room was very expensive and minimal expectation was to be able to sleep. They failed that expectation.
Commentaires de Gestion de l’hôtel
12 août 2024 par Sunrise Inn Villas and Suites, Gestion de l’hôtel
Dear Gene,We sincerely apologize for the disturbance you experienced during your stay. It’s disappointing to hear that the noise from the motor or compressor affected your ability to rest, especially when a good night’s sleep is a basic expectation. We understand how frustrating this must have been, particularly given the room cost. Please know that we are investigating this issue to prevent it from recurring. Your feedback is crucial for us to improve, and we hope you might consider giving us another chance to provide a more restful experience in the future. Thank You,Sunrise Inn Villas and Suites
par un voyageur
Publié le 4 août 2024 sur Expedia
This property is a gem. We usually stay at another property when we remain overnight in Anacortes, but decided to give this a try. We were pleasantly surprised by the up to date Devore and facilities. The staff is exceptional, as is their attention to details. Will definitely choose this property again when next in Anacortes.
Commentaires de Gestion de l’hôtel
6 août 2024 par Sunrise Inn Villas and Suites, Gestion de l’hôtel
Dear William,Thank you for your wonderful review! We're thrilled to hear that you were pleasantly surprised by our property and enjoyed the updated décor, facilities, and exceptional staff. It's great to know we'll be your choice for your next stay in Anacortes. We look forward to welcoming you back! Thank You,Sunrise Inn Villas and Suites
par un voyageur
Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Sunrise Inn Villas and Suites, Gestion de l’hôtel
Dear Joan,Thank you for a Perfect Score Rating on your stay at Sunrise Inn Villas and Suites. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit. Thank You,Sunrise Inn Villas and Suites
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Sunrise Inn Villas and Suites, Gestion de l’hôtel
Dear Nicholas,Thank you for rating your stay at Sunrise Inn Villas and Suites. We are glad to learn that your stay at our Sunrise Inn Villas and Suites Hotel was good; however, we would love to know how we could've improved your experience. Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service. Thank You,Sunrise Inn Villas and Suites
par un voyageur de NORTH BEND
Publié le 27 juill. 2024 sur Expedia
It was great checked in late and got ferry to san juan in am , it was clean , nice bed , great pillows easy parking , was better than the expensive resort we stayed on island
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Sunrise Inn Villas and Suites, Gestion de l’hôtel
Dear David,Thank you for your wonderful feedback! We're delighted to hear that you had a great stay with us and found our accommodations clean and comfortable. It's fantastic to know that you enjoyed the nice bed, great pillows, and easy parking. We’re glad we could provide a better experience than the expensive resort on the island. We look forward to welcoming you back for another excellent stay! Thank You,Sunrise Inn Villas and Suites
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Sunrise Inn Villas and Suites, Gestion de l’hôtel
Dear Lindsey, Thank you for a Perfect Score Rating on your stay at Sunrise Inn Villas and Suites. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit. Thank You,Sunrise Inn Villas and Suites
par un voyageur
Comfortable stay
Publié le 23 juill. 2024 sur HotelsComfortable stay a little far from the centre but in an area with good cafe options, 10 minutes' walk from the Bellair Shuttle stop. Check in wasn't easy as there was nobody on front office duty at 10pm.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Sunrise Inn Villas and Suites, Gestion de l’hôtel
Dear Ian,Thank you for taking the time to share your experience. We’re glad you found your stay comfortable and enjoyed the local café options. We apologize for the inconvenience during check-in and appreciate your feedback. We’ll work on improving our front desk availability to ensure a smoother check-in process in the future.We hope to welcome you back soon!Thank You,Sunrise Inn Villas and Suites