Note fondée sur 1 159 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Bon ratio qualité prix
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Marc-André, thank you for giving us a lovely review and appreciating the value for money. We intend for our guests to experience bliss and peace and successfully meet their expectations at Anaheim Discovery Inn & Suites. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our accommodations makes us very pleased. We hope there were no lapses during your stay. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Sincerely, Customer Care Team
par un voyageur
Publié le 8 juill. 2024 sur Expedia
A 10 minutes a pied de disney
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Josiane, thank you for letting us know you had a great stay at Anaheim Discovery Inn & Suites. We're glad our property's proximity to the Disney parks was perfect for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Sincerely, Customer Care Team
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 mars 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 12 oct. 2023 sur Expedia
Very good hotel close to Disneyland. The area is safe.
The inconvenient is the sound insulation which is not very good.
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Customer Care Team, Gestion de l’hôtel
Dear Alexandre, we're thrilled to hear that you had a very good stay at our hotel and found the area to be safe. We appreciate your feedback on sound insulation, and we'll use this information to make necessary improvements for the comfort of our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back for another visit.Sincerely, Customer Care Team
par un voyageur
Publié le 18 sept. 2023 sur Expedia
À 18minutes à pied de l'entrée des parcs par Downtown Disney, c'était super. Nous n'avions pas de voiture, mais le stationnement inclus était intéressant.
Le pommeau de douche manquait réellement de puissance, l'eau ne sortait pas rapidement donc il était difficile de se laver. Aussi, l'eau chaude prenait énormément de temps à arriver.
L'air climatisé était extrêmement bruillant et l'air froid nous venait directement dessus lorsque nous étions dans le lit.
Commentaires de Gestion de l’hôtel
19 sept. 2023 par Customer Care Team, Gestion de l’hôtel
Dear Vincent, thank you for sharing your feedback regarding your recent stay with us. We're delighted to hear that you were satisfied with our proximity to the parks and convenient parking. However, we apologize for the inconvenience you encountered during your stay. Your comments about the shower head and hot water have been duly noted, and we will work to address these issues promptly. We also apologize for the noisy air conditioning; your comfort is of utmost importance to us, and we will investigate the matter further. We appreciate your constructive criticism and will use it to improve our guest experience. We hope you will consider staying with us again in the future.Sincerely, Customer Care Team
par un voyageur
Publié le 17 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2023 par Customer Care Team, Gestion de l’hôtel
Hi Angelique, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We prevail to provide services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at Anaheim Discovery Inn & Suites with the finest of our facilities and resources!Sincerely, Customer Care Team
par un voyageur
Publié le 29 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2023 par Customer Care Team, Gestion de l’hôtel
Hi Kilian,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Sincerely, Customer Care Team
par un voyageur
Pratique pour Disney.
Publié le 21 août 2023 sur HotelsL'hôtel est bien, les chambres assez grandes mais nécessitent une réfection, le parking est pratique mais surtout l'emplacement est au TOP pour une journée à Disney, bref il a fait le job pour nous.
Commentaires de Gestion de l’hôtel
24 août 2023 par Customer Care Team, Gestion de l’hôtel
Dear Oscar, thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that our convenient location near Disney and our spacious rooms made your stay enjoyable. Your feedback about the need for refurbishing is duly noted, and we appreciate your understanding as we work towards enhancing our accommodations. We hope you had a magical time at Disney, and we look forward to welcoming you back for another memorable stay.Sincerely, Customer Care Team
par un voyageur
Hôtel pratique
Publié le 15 août 2023 sur HotelsEtablissement idéalement situé pour se rendre dans les 2 parcs Disney. Chambre propre et spacieuse. 2 petits bémols pour le wifi dont il nous a été dit qu'il fonctionne dans tout l'hôtel, celui-ci ne marchait qu'au lobby ou à la piscine et gros soucis d'insonorisation, nous avons quasiment partagé la douche du voisin en milieu de nuit.
Commentaires de Gestion de l’hôtel
17 août 2023 par Customer Care Team, Gestion de l’hôtel
Dear Emilie, thank you for sharing your feedback about your recent stay with us. We're glad to hear that our location near the Disney parks and the cleanliness of our spacious rooms met your expectations. We apologize for the inconvenience you experienced with the WiFi and soundproofing. We understand the importance of a reliable WiFi connection and a peaceful night's sleep, and we're sorry for any inconvenience these issues may have caused. Your comments are valuable to us, and we'll use them to work towards improving these aspects of our services. We appreciate your feedback and hope that overall, you had a pleasant stay with us. If there's anything else you'd like to share or if you have any further suggestions, please don't hesitate to let us know. We're here to make sure your future stays are even better.Sincerely, Customer Care Team
par un voyageur
Publié le 26 juill. 2023 sur Expedia
Bien situé
Commentaires de Gestion de l’hôtel
1 août 2023 par Customer Care Team, Gestion de l’hôtel
Hi Céline,Thank you for your feedback! We're glad to hear that you found our hotel to be well located. We aim to provide a convenient and accessible location for our guests, and we're delighted that you appreciated this aspect of your stay. We value your input and look forward to the opportunity to welcome you back in the future.Sincerely, Customer Care Team
