Note fondée sur 353 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,0 Service et personnel
2,8 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2015 sur Hotels
Au top !
par un voyageur
Publié le 15 sept. 2024 sur Expedia
bad
Commentaires de Gestion de l’hôtel
15 sept. 2024 par David, Gestion de l’hôtel
Sorry for the inconvenience
par un voyageur
Publié le 12 sept. 2024 sur Expedia
This property is completely deceiving. On the website it shows clean rooms with decent sized TVs, and a decent neighborhood. When we arrived there were several people outside hanging around, where I am pretty sure I observed a drug exchange. The rooms were completely filthy. Walls, doors, floors, and bed sheets all had stains or other uncleaned areas. We also found several little cockroaches. Then at night around 2am, a motorcycle was revving his engine for about 20 mins, and a bit later a truck was backing-in, which also was heard through the room. I understand the staff cannot control that but it’s a warning for anyone who is a light sleeper. Especially if you’re going to Disneyland the next day and want to be well rested. Oh! And while at Disneyland a staff member asked where we stayed and he couldn’t stop laughing because he stayed there awhile back and he said it was a dump then. I can attest that things have apparently not changed much.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par David, Gestion de l’hôtel
Sorry for the inconvenience
par un voyageur
Publié le 4 sept. 2024 sur Expedia
New management
Motels are getting run down, it's not like it used to be with the old management
Commentaires de Gestion de l’hôtel
7 sept. 2024 par David, Gestion de l’hôtel
Sorry for the inconvenience
par un voyageur
Publié le 2 sept. 2024 sur Expedia
We booked a room for 2 weeks that sleeps 6. I accidentally put 5 people instead of 4 and they tried to charge me for an extra person. They wouldn’t refund the $800 charge so I spent an hour on the phone with Expedia in their lobby while Expedia called them on the other line to sort it out. They claimed housekeeping was every second day but several times the first week we took our own garbage out and had to go request towels and the whole second week they never came to our room at all. The towels were stained and had the owners long dark hair in them and the soap/shampoo dispensers are completely empty. There isn’t enough parking for the rooms so if you come back late, you struggle to find parking and there are all kinds of sketchy people hanging around. The police were on site when we arrived and there was a lot of commotion at night. They have a no refund policy so if we hadn’t already paid for two whole weeks, we would have left and gone somewhere else.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par David, Gestion de l’hôtel
Sorry for the inconvenience
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par David, Gestion de l’hôtel
SORRY FOR THE INCONVENIENCE
par un voyageur
Publié le 26 juill. 2024 sur Expedia
was just old/dirty and overpriced for the condition of the hotel and rooms. Service was average.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par David, Gestion de l’hôtel
Sorry for the inconvenience
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par David, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 juill. 2024 par David, Gestion de l’hôtel
Sorry for the inconvenience
par un voyageur
Publié le 21 juill. 2024 sur Expedia
No room for parking spaces. They had you park in handicap or the middle or handicap parking to allow everyone in to fit and then they still didn’t fit. Don’t come home late or you will struggle with parking. Room smelled so bad I didn’t even want to eat my food that I bought for the refrigerator and microwave. I checked in at 3:30ish and said come back in half an hour or an hour. I told them which is it? Why is check-in at 3 but my room is unavailable.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par David, Gestion de l’hôtel
Sorry for the inconvenience
