Note fondée sur 878 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,5 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2022 par Robert, Gestion de l’hôtel
Thank you for taking the time to share your rating. With guest feedback we can always learn where to improve our guests stay.
Front Desk
par un voyageur
Bon hôtel
Publié le 31 janv. 2022 sur HotelsBon hôtel près de Disney, chambres neuves, propres et spacieuses. Petit dej fourni alors que la plupart des hôtels les suppriment ou très limités.
Commentaires de Gestion de l’hôtel
2 févr. 2022 par Maria Front Office Manager , Gestion de l’hôtel
Thank you for taking the time to review us. We appreciate your review.
par un voyageur de FORT MORGAN
Publié le 28 nov. 2024
Very secure hotel; walk distance to Disneyland. Breakfast is very delicious. I highly recommend it.
par un voyageur
Publié le 10 oct. 2024
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Kareena Alliss - Sales Coordinator , Gestion de l’hôtel
Good morning Angelica,Thank you for taking the time to leave a positive review! We're delighted to see you enjoyed your stay and that we could provide you with a pleasant experience.Our team works hard to make every guest's visit memorable, and it means a lot to us that you appreciated your time with us. If there's anything specific you enjoyed or if you have any suggestions for us, we’d love to hear them.We look forward to welcoming you back on your next visit! Our Best, Kareena Alliss - Sales Coordinator
par un voyageur
Disney trip
Publié le 6 oct. 2024 sur HotelsPool was down but you couls swim at pool next door which was nice. Room was nice just bed was a little rough for me. Wouls stay again
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Kareena Alliss - Sales Coordinator , Gestion de l’hôtel
Good morning Eric, Thank you for your review, we really appreciate your positive feedback! We're so glad to hear that you enjoyed your stay overall and appreciated the option to use the pool next door while ours was down. We're sorry to hear that the bed wasn’t as comfortable as you’d hoped, and I’ll pass your feedback along to our management team for review. We’re very happy to know that you would stay with us again and we look forward to welcoming you back in the future for an even better experience! Our Best, Kareena Alliss - Sales Coordinator
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Kareena Alliss - Sales Coordinator , Gestion de l’hôtel
Good afternoon Mark, Thank you for taking the time to provide feedback regarding your recent stay with us. We’re sorry to see that your experience didn’t fully meet your expectations. While you didn’t leave specific comments, we’d love to hear more about how we could have made your stay better. Your input is invaluable to us as we strive to improve our services. Please feel free to reach out directly if there’s anything you’d like to share. We hope to have the chance to welcome you back and provide a better experience in the future. Our Best, Kareena Alliss - Sales Coordinator
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Rooms are small but clean and everything worked well. Breakfast was good. Overall a nice place for the price.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Kareena Alliss - Sales Coordinator , Gestion de l’hôtel
Good afternoon Alyssa, Thank you for your positive review! We're happy to hear that you found the room clean and everything in good working order. It's also wonderful to know that you enjoyed our breakfast offerings. Our team is dedicated to providing exceptional service to all of our guests and it's truly rewarding for us to receive your positive feedback. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back! Our Best, Kareena Alliss - Sales Coordinator
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Kareena Alliss - Sales Coordinator , Gestion de l’hôtel
Good afternoon Juan,Thank you so much for your positive review! We're thrilled to see that you enjoyed your stay with us. If there's anything specific that stood out to you or if you have any suggestions for improvement, we’d love to hear your thoughts.We look forward to welcoming you back for another great stay soon! Our Best, Kareena Alliss - Sales Coordinator
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Kareena Alliss - Sales Coordinator , Gestion de l’hôtel
Good afternoon Rogelio,Thank you for taking the time to provide feedback regarding your recent stay with us. We’re sorry to see that your experience didn’t fully meet your expectations. While you didn’t leave specific comments, we’d love to hear more about how we could have made your stay better. Your input is invaluable to us as we strive to improve our services.Please feel free to reach out directly if there’s anything you’d like to share. We hope to have the chance to welcome you back and provide a better experience in the future.Our Best, Kareena Alliss - Sales Coordinator
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Just an old hotel taking advantage of Disneyland. Pretty expensive for what you get.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Kareena Alliss - Sales Coordinator , Gestion de l’hôtel
Good morning Tom, Thank you for sharing your thoughts about your recent stay with us. We are sorry to hear that your experience did not meet your expectations and that you felt the value of your stay did not align with the cost. While our property is conveniently located near Disneyland, we welcome a wide variety of guests for many different reasons, and we strive to provide a comfortable and enjoyable experience for everyone. I also want to mention that we are currently in the process of renovating our guest rooms and facilities to better serve our guests in the future. Your feedback is important to us as we continue making improvements, and I hope you’ll consider staying with us again once our updates are completed. If there’s anything else you’d like to share, please feel free to reach out. Thank you again for your input. Our Best, Kareena Alliss - Sales Coordinator
