Note fondée sur 1 275 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Très belle hôtel situé à côté de Disneyland à distance de marche. Malheureusement ils ne font pas le ménage complet de la chambre. Ils font seulement le ménage de la salle de bain.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Marc-André,It was a pleasure to welcome you to Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland) during your recent visit. We're happy to hear you enjoyed our great location within walking distance of Disneyland. However, we're sorry you were disappointed that full daily housekeeping is not currently available but we do value your feedback. Thank you for your positive rating, and we hope to have the opportunity to welcome you back the next time you're in the area.
par un voyageur
Publié le 18 juin 2022 sur Expedia
A
par un voyageur
Publié le 18 nov. 2024
It has been several years since we stayed here. We chose this hotel this time because the one we usually stay at was booked. Check in went smoothly, staff was nice. The room was quiet, I did not hear any neighbors at all and I know the hotel was pretty full. Plenty of parking. I am to a fan of the $26 a day parking fee but I knew it when booking. Like I said, I have not been here for a few years. The room felt dated. A hotel room with carpet these days just seems outdated. The coffee maker still had the K-cup in from the last guest. The hair dryer did not work. The shower curtain does not want to stay closed at all, both sides just keep sliding into the middle and water gets all over the bathroom floor. The room was fine for what we needed it for, just wish it was a little more updated.
Commentaires de Gestion de l’hôtel
19 nov. 2024 par General Manager, Gestion de l’hôtel
Dear Kayla,Thank you for taking the time to share your feedback. We're glad you deemed our check-in process smooth, staff friendly, and our room quiet despite how busy things were. It’s great to know our parking was convenient, though we understand your concerns about our fee. We appreciate your honest feedback about the room's condition. Your insights are valued as we continually improve and enhance our guest experience, and we’ll pass this along to the respective teams. Thank you for your candid review, and we hope you’ll give us another opportunity to provide a more updated and enjoyable stay in the future.
par un voyageur
Publié le 23 août 2024 sur Expedia
Great room and staff service.
Commentaires de Gestion de l’hôtel
24 août 2024 par General Manager, Gestion de l’hôtel
Dear Isabel,Thank you for your kind words and perfect rating. We're happy you enjoyed your room and received excellent service from our team. This is exactly what we want for our valued guests, so we appreciate your feedback. We look forward to welcoming you back to Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland) for another great stay.
par un voyageur
Publié le 23 août 2024 sur Expedia
Excelente ubicacion
Commentaires de Gestion de l’hôtel
24 août 2024 par General Manager, Gestion de l’hôtel
Dear Alejandro, Thank you for staying with us and for your feedback. We're glad that our location was so convenient and made such an impact on your experience. We hope to welcome you back to Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland) soon for another great stay!
par un voyageur
Publié le 22 août 2024 sur Expedia
I stayed for 2 nights, very reasonable price stay. Everything else was great. Only problem was Carpet was not clean, I had hard time with my baby as he want to be on the floor, the carpet needs to be changed as that dirty. Also there was a odour in the room when I entered and may be opening the window or giving it refresh spray would have helped before guest arrives
Commentaires de Gestion de l’hôtel
24 août 2024 par General Manager, Gestion de l’hôtel
Dear Kaur,Thank you for taking the time to leave us a review. We take pride in providing a phenomenal experience for our guests, and we value your feedback. We will note your comments to ensure we can provide the best accommodations for our guests. It was our pleasure to have you, and we hope to see you again for another memorable visit!
par un voyageur
Publié le 22 août 2024 sur Expedia
Cerca de Disney
Commentaires de Gestion de l’hôtel
24 août 2024 par General Manager, Gestion de l’hôtel
Dear Jose,We enjoyed hosting you at Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland). Thank you for spotlighting our great location, just one block from Disneyland. Come back soon!
par un voyageur
Publié le 22 août 2024 sur Expedia
Checked in late evening around 11pm after arriving in town. We were informed that hot water was not running, had to wait an hour before it was fixed. However, hotel super close to Disneyland which made it very convenient. Rooms could use an update though, as inside room felt very dark, and parking fee is hefty.
Commentaires de Gestion de l’hôtel
24 août 2024 par General Manager, Gestion de l’hôtel
Dear Mai,Thank you for choosing to stay at our hotel. Situated just one block from Disneyland, our guests appreciate our convenient location. However, we regret the hot water issue and apologize for any inconvenience. Please understand that this isn't a regular occurrence at our property. We're grateful for your feedback and hope to see you again.
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Happiness Manager, Gestion de l’hôtel
Hi Gloria,We appreciate your feedback. Each member of our team strives daily to deliver a positive guest experience.We look forward to welcoming you back for another magical stay!
par un voyageur
Publié le 19 août 2024 sur Hotels
It was ok
Commentaires de Gestion de l’hôtel
21 août 2024 par General Manager, Gestion de l’hôtel
Dear Jiren,Thank you for sharing your thoughts. Although your stay met basic expectations, we are committed to improving every aspect of our service. We look forward to the chance to offer you an even more enjoyable experience in the future.
