Note fondée sur 170 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great distance from Disney
Publié le 5 déc. 2024 sur HomeAwayThis property was good for the money.
Pros:
Clean, safe, well detailed and smooth booking and check in, close to Disney.
Cons:
Musky smell when walking in
Really sharp corner when walking up the stairs that should be guarded.
We will stay here again if the opportunity arises.
Commentaires de Gestion de l’hôtel
12 déc. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your 4-star review. We are so happy to hear that you had a good experience at our property. Glad you enjoyed the home and location. We will look into the cons you mentioned. Thank you for choosing us. We would love to have you stay with us again.
par un voyageur
Great location
Publié le 24 nov. 2024 sur HomeAwayFantastic for disney
Commentaires de Gestion de l’hôtel
5 déc. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your 5-star review. We are so happy to hear that you had a wonderful experience at our property. Thank you for choosing us. We would love to have you stay with us again.
par un voyageur
Excellent stay!
Publié le 23 nov. 2024 sur HomeAwayVery clean! Great location! Nicely decorated. Loved the option to have groceries delivered before our arrival.
The only negatives are minor - the water heater is noisy and some of the bedroom outlets need replaced. But everything else was excellent!
Commentaires de Gestion de l’hôtel
5 déc. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your 5-star review. We are so happy to hear that you had a wonderful experience at our property. Glad you enjoyed the home, location and amenities. Thank you for choosing us. We would love to have you stay with us again.
par un voyageur
Cool
Publié le 31 oct. 2024 sur HomeAwayFun and close
Commentaires de Gestion de l’hôtel
31 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your 4-star review. We are so happy to hear that you had a wonderful experience at our property. Thank you for choosing us. We would love to have you stay with us again.
par un voyageur
Best stay for Disney
Publié le 28 oct. 2024 sur HomeAwayThe absolute best distance from Disney! We walked there every day. The place was clean and was exactly what we were looking for.
Commentaires de Gestion de l’hôtel
31 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your 5-star review. We are so happy to hear that you had a wonderful experience at our property. Glad you enjoyed the condo and the location. Thank you for choosing us. We would love to have you stay with us again.
par un voyageur
Great Place
Publié le 4 oct. 2024 sur HomeAwayThis was a great place to stay within walking distance to Disneyland. Instructions with check in and out were very clear with the whole process. The condo was clean and neat when we arrived. However, whoever cleans appears only to do surface cleaning. There was a fair amount of very old dust on fixtures, walls, and near the air vents. We didn't really mind this since we were there to mostly eat, shower, and sleep. It would also be nice if there was a screen on the arcadia door to let some fresh air in when it cools down in the evening but overall this met our expectations. The condo and neighborhood were extremely quiet, we would stay here or in this neighborhood again.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your 5-star review. We are so happy to hear that you had a good experience at our property. Glad you enjoyed the location and that the condo met your needs. Our cleaning staff is available 24/7 for any issues that arise. If they are contacted they are happy to help with any cleaning needs. Thank you for choosing us. We would love to have you stay with us again.
par un voyageur
No A/C for 4 Days!!
Publié le 20 sept. 2024 sur HomeAwayDuring the hottest time of the year when the high was 107° and the low was in the high 70s. We reached out about the air issue and was told to reach out maintenance. After coolers were delivered the house was closed up and Rooms were over 95° when we arrived the coolest we could get the room was 89° the next morning when we left for the half marathon.
We were instructed to contact maintenance again. Maintenance was called a few times but never answered or called back. As a renter booking through VRBO we were appalled that it was our responsibility to request repair. We reported lack of maintenance response and no attempts from ownership was made to hire an HVAC company to address the issue. Being in the HVAC repair industry I was confident the issue wasn’t about the unit struggling to keep up because it was cycling on and off every few minutes and blowing warm air. We advised our contact of that but it was disregarded. Our daughter spent her 14th birthday sleeping in wet/heat. We were beyond disappointed with how the situation was handled and no offer of refund or credit was offered.
Commentaires de Gestion de l’hôtel
31 oct. 2024 par VrboOwner, Gestion de l’hôtel
Sorry that you did not have a 5-Star experience at our property. Our records show that you reached out and our staff brought 2 cooling systems on separate days to help get the temperature down. A HVAC company was contacted and AC could not be repaired until Monday due to a crane rental needed to install a new unit on the roof. We did everything we could to make your stay as comfortable as possible and contacted an HVAC company. We are sorry that you had to experience this at one of our properties. The contract states that we have up to 14 days to offer refunds or credits and we try to resolve any issues very quickly. Unfortunately due to the heat we had a lot of guests that weekend that needed services and all our properties were booked.
par un voyageur
Nice stay for a family of 6
Publié le 6 sept. 2024 sur HomeAwayWe stayed here to visit DisneyLand which is 5-10 minutes walk away.
The neighborhood is calm. The dedicated parking for one car helps a lot.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your 5-star review. We are so happy to hear that you had a wonderful experience at our property. Glad you enjoyed the location. Thank you for choosing us. We would love to have you stay with us again.
par un voyageur
Short walk to Disneyland
Publié le 16 juill. 2024 sur HomeAwayCute condo just a short walk from Downtown Disney. We were able to go to Disneyland and California Adventures then walk back to the condo for lunch and then walk back to finish our day at the the parks. Super convenient for anyone going to Disneyland or California Adventures.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your 4-star review. We are so happy to hear that you had a wonderful experience at our property. Glad you enjoyed your stay and the location. Thank you for choosing us. We would love to have you stay with us again.
par un voyageur
2 bedroom condo
Publié le 14 juill. 2024 sur HomeAwayClean unit very quiet neighborhood. Neighbors were polite when I parked in the wrong parking spot. Very short walk to Disney.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your 5-star review. We are so happy to hear that you had a wonderful experience at our property. Glad you enjoyed the condo and the location. Thank you for choosing us. We would love to have you stay with us again.
