Note fondée sur 151 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Canada
Great location for Disneyland
Publié le 14 sept. 2022 sur HomeAwayThis property was ideal for our family of 6. The pool and spa were perfect for relaxing after long days at Disney. We also enjoyed the game room in the garage. Master bed could be a little more comfy/solid. Very spacious and comfortable house. Would stay again!
par un voyageur
Housing near Disney
Publié le 5 nov. 2024 sur HomeAwayThe house was great. The bathroom in the 2nd master is very small. The uncomfortable piece was the alarm for the pool. The verbiage around it wasn't great. The alarm would go off if the door wasn't shut soon enough or you didn't hold the button down. The emails and such from the management company were pretty short and rude.
Commentaires de Gestion de l’hôtel
23 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review. Sorry that you did not have a 5-Star experience at our property. The comfort and happiness of our guests is important to us. The alarm is a child pool safety alarm which is city code. You have to press the bypass before opening the door to prevent the alarm from
sounding. There is a bypass inside and outside. The alarm sounds after 7-10 seconds again which is city code. The bypass instructions are in the online property guide as well as the contract. The best way to contact our staff is directly through text or Rubarue. Our cleaning and maintenance staff do not have any correspondence from you in our records. Not sure which of our staff responded to to the emails. So sorry that they were not professional and everyone has been notified of the complaint so it does not happen again.
par un voyageur
Great house!
Publié le 30 sept. 2024 sur HomeAwayGood location. Very nice clean house. We loved the pool and spa. Our only issue was check out, we left and tried locking up 4 minutes late and were no longer able to use code. Advice, leave early to avoid this issue.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your 5-star review. We are so happy to hear that you had a wonderful experience at our property. Glad you enjoyed the home, location and pool/spa. Our check out times are automated. Sorry for the inconvenience. Thank you for choosing us. We would love to have you stay with us again.
par un voyageur
Exceptional home
Publié le 11 sept. 2024 sur HomeAwayMy family and friends had a blast at this amazing home. We loved the interior space and the back yard.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your 5-star review. We are so happy to hear that you had a wonderful experience at our property. glad you enjoyed the space and the backyard. Thank you for choosing us. We would love to have you stay with us again.
par un voyageur
Overall Great Stay
Publié le 5 sept. 2024 sur HomeAwayStay was great! Super convenient location near Disney and Freeway.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your 4-star review. We are so happy to hear that you had a wonderful experience at our property. Glad you enjoyed your stay and the location. Thank you for choosing us. We would love to have you stay with us again.
par un voyageur de Oklahoma City
Great house for Disneyland!
Publié le 17 juill. 2024 sur HomeAwayThis property is roomy and very clean! The backyard is great and the beds are comfy. Communication was excellent during the whole process. Highly recommend!
Commentaires de Gestion de l’hôtel
8 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your 5-star review. We are so happy to hear that you had a wonderful experience at our property. Glad that you enjoyed the home, space and backyard. Thank you for choosing us. We would love to have you stay with us again.
par un voyageur
Good location, but property cleanliness could be better.
Publié le 16 juill. 2024 sur HomeAwayWe loved the location of the property. It was very close to everywhere we went. The property was spacious but desperately in need of some carpet cleaning. First bathroom to the left when you step in the house could also use some updates. We also suggest that you have an iron and an iron board. Overall, we enjoyed our stay.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your 4-star review. We are so happy to hear that you had a good experience at our property. Glad you liked the space and location. Your suggestions will be passed on to our staff. Thank you for choosing us. We would love to have you stay with us again.
par un voyageur
Great stay!
Publié le 9 juill. 2024 sur HomeAwayWe had a GREAT time at this rental property! Walking distance to Disney parks (or a $7 Uber ride), so close you can see the fireworks from the backyard! The pool was a BIG hit ( especially with our toddlers) and the hot tub was also great. People complain about the door alarm to the backyard, but we really appreciated it with 2 toddlers to look after. The grill worked really well, too, so added bonus!
We did have some pretty big things go wrong while we were there. When we arrived we discovered the air conditioner was broken (and it was a heat wave!). The property managers came over as soon as possible with fans and a big cooling unit, and they got contractors out to fix it within 2 days (unfortunately this was the weekend and people weren’t able to get the parts to fix it until Monday). They gave us a partial refund for the trouble. The alarm on the ring camera also started blaring one night (I guess it does that if there’s no internet connection and the internet connection was weak). They came right out again to disconnect it and called the internet people to look into the connection issue.
Long story short, we would stay here again in a heartbeat!
Commentaires de Gestion de l’hôtel
16 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your 5-star review. Glad you enjoyed the home. location and pool. Sorry about the AC and the ring alarm not working correctly and giving us a chance to repair/refund for the inconvenience. Thank you for choosing us. We would love to have you stay with us again.
par un voyageur
Family Beat
Publié le 14 juin 2024 sur HomeAwayGrandma Grandpa Mom Dad Teen 3 children and a 9 month old. Having two masters with bathrooms was perfect. The 9 of us were very comfortable. The children loved the pool. To and from Disney a breeze. Great place:)
Commentaires de Gestion de l’hôtel
19 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your 4-star review. We are so happy to hear that you had a wonderful experience at our property. Glad you liked the home. location and enjoyed the pool. Thank you for choosing us. We would love to have you stay with us again.
par un voyageur
Disneyland trip
Publié le 4 juin 2024 sur HomeAwayStaying int the house was so much better than trying to manage a group of 8 in a hotel!
Commentaires de Gestion de l’hôtel
13 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your 5-star review. We are so happy to hear that you had a wonderful experience at our property. Thank you for choosing us. We would love to have you stay with us again.
