Note fondée sur 182 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2024 sur Expedia
Great staff … very helpful and polite.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Kameron Knight (General Manager), Gestion de l’hôtel
Dear Darcy,Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect stay with us. Your kind words mean the world to our team, and it’s always rewarding to know that our efforts made a positive impact on your experience.We would be delighted to welcome you back anytime! Should your travels bring you our way again, please don’t hesitate to reach out if there’s anything we can do to make your next stay even more memorable.
par un voyageur
Publié le 21 août 2024 sur Expedia
Place is great
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Kameron Knight (General Manager), Gestion de l’hôtel
Dear Brian,Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect stay with us. Your kind words mean the world to our team, and it’s always rewarding to know that our efforts made a positive impact on your experience.We would be delighted to welcome you back anytime! Should your travels bring you our way again, please don’t hesitate to reach out if there’s anything we can do to make your next stay even more memorable.
par un voyageur
Publié le 4 août 2024 sur Expedia
It’s a little overpriced for the type of facility and services offered.
par un voyageur
Publié le 1 août 2024 sur Hotels
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Kameron Knight (General Manager), Gestion de l’hôtel
Dear Robert,First and foremost, thank you for choosing Aloft Anchorage. We are saddened to see that your stay did not meet your expectations. If you are willing to provide further details on your stay, please do not hesitate to reach out to me directly at kameron.knight@aloftanchorage.com. We genuinely enjoyed hosting you and truly hope to have the opportunity to provide you with a better stay in the future.
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Gffgh
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Kameron Knight (General Manager), Gestion de l’hôtel
Dear Adam,Thank you for choosing Aloft Anchorage and for taking the time to provide your valuable feedback. We are excited to see that you enjoyed your time with us. We hope to welcome you back soon.
par un voyageur
Publié le 3 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Kameron Knight (General Manager), Gestion de l’hôtel
Dear Gregory,Thank you for choosing Aloft Anchorage and for taking the time to provide your valuable rating! We are so pleased that you enjoyed your stay with us. We hope to welcome you back soon!
par un voyageur de Van Buren
Publié le 2 juill. 2024 sur Expedia
Nice clean property with friendly staff.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Kameron Knight (General Manager), Gestion de l’hôtel
Dear Mark,Thank you for choosing Aloft Anchorage and for taking the time to provide your feedback and valuable rating. We are happy to see that our Talent (associates) were able to make a great impression and that you found our property to be clean and tidy. We greatly enjoyed hosting you and hope to welcome you back soon!
par un voyageur
Publié le 17 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Kameron Knight (General Manager), Gestion de l’hôtel
Dear Constantino,Thank you for choosing Aloft Anchorage and for taking the time to provide your valuable feedback. We are pleased to see that you enjoyed your time with us. We hope to welcome you back soon.
par un voyageur
Cartoonish like the Jetsons.
Publié le 1 juin 2024 sur HotelsNo free coffee in the lobby, no room cleaning for stays less than 7 days. The George Jetson decor looked comical and cheap. They had some air freshener in my room that was probably hip but I thought it stunk. I'd stay away if you're over 30 years old and not a hipster doofus.
Commentaires de Gestion de l’hôtel
3 juin 2024 par Kameron Knight (General Manager), Gestion de l’hôtel
Dear Anonymous,Thank you for taking the time to share your feedback. We genuinely appreciate hearing from our guests as it helps us improve our services.We apologize for any inconvenience you experienced during your stay. We would like to clarify that we do offer complimentary coffee in the lobby until 11 AM daily. We hope you'll have the opportunity to enjoy this service during your next visit.Our property is part of Marriott's Distinctive Brands, designed to provide a unique and modern experience. While our decor may not appeal to everyone, it is intended to offer a fresh and contemporary atmosphere. We understand that preferences vary and will certainly take your comments into consideration.Regarding room cleaning, our policy for stays of less than 7 days is to provide a room refresh every other day. A refresh would consist of the emptying of trash, and amenity/towel replacement. For stays that are 7 days or more we would provide a full clean on the 7th day.We regret that the air freshener in your room was not to your liking. We strive to create a pleasant environment for all our guests and will review this to better accommodate diverse preferences.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide a stay that better meets your expectations.
