Note fondée sur 41 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
5,0 Service et personnel
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Needs up keep
Publié le 13 nov. 2024 sur HomeAwayGrill was solid mold, kitchen oven had mold and was very dirty. So did not feel like we could cook anything there. Floor in downstairs bathroom was vinyl and laundry he are in doorway was all ripped up. Fireplace in bedroom didn’t work and no heat in downstairs bathroom. Holes in doors.
Commentaires de Gestion de l’hôtel
27 nov. 2024 par VrboOwner, Gestion de l’hôtel
We sincerely apologize for the cleanliness issues and the presence of mold that you encountered. This is not the standard we strive for, and we take your concerns very seriously. We have reported them to our local team to avoid future complaints. We do hope we will have another chance to host you.
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Property was centrally located.
par un voyageur de Scotland, Canada and the USA
Would not recommend
Publié le 14 avr. 2024 sur HomeAwayThis property could be amazing but it is VERY tired and old. Every single bed had bedding with multiple holes. Flooring is ripped up in sections and the beds are very thin and not comfortable. Pillows were just gross, bring your own if you can. Kitchen was old but ok but all the pots and pans are old and rusty. The hot tub was nice and location was great. One of the two fireplaces wouldn’t work but worst was that we never got hot water the entire time we were there for a ski vacation. No one got to shower all weekend! Vacasa was responsive when texted but never actually sent anyone to fix it or do anything about it. A week later and they are still saying “someone will get back to us” but nothing was ever done. Until they can do many updates I would definitely give this a pass, especially for the cost.
Commentaires de Gestion de l’hôtel
29 avr. 2024 par VrboOwner, Gestion de l’hôtel
We are disappointed to read that your recent experience was not satisfactory. We take guest feedback seriously and have forwarded this information to the local staff so they can address your concerns and hope for another opportunity to host you for a truly exceptional experience. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Review April 2023
Publié le 12 avr. 2024 sur HomeAwayOur stay was cut short due to no hot water, home was fairly clean but needs some deep cleaning (mopped floors, dusting/cob webs, surfaces washed). A deep cleaning would hopefully help the smell of “older home” go away too. Bedding needs updating too; has holes in both bed linens upstairs. Good points; large enough to have a family visit with space for everyone; view was beautiful; location is fantastic!
Commentaires de Gestion de l’hôtel
27 avr. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Rebecca, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback.
We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests.
We apologize for the inconvenience and hope we can host you again!
par un voyageur
Great location older ski chalet
Publié le 26 déc. 2023 sur HomeAwayOverall met our needs. Happy surprise to have three bedrooms but one has totally open upper ceilings so room noise level is high. Hot tub was nice and location is great. Kitchen could use more mixing bowels and cook wear but overall met our needs. Needs updating and TLC but overall good for family with dogs:)
par un voyageur
Family get away
Publié le 18 sept. 2023 sur HomeAwayLoved the rustic, homey warmth of the property. We were here for a wedding at the resort but wanted family time in a quieter setting. Convenient location. Beautiful scenery. We had a great time.
par un voyageur
Property Well Past Prime - Old, Tired, and in Need of a Facelift
Publié le 14 août 2023 sur HomeAwayThis location and home SEEMED ideal… Thank goodness, the bathroom toilets, and floors were clean, even if EXTREMELY worn and outdated. The floors in the main living space and bedrooms were vacuumed, and the refrigerator and hot tub were also very clean…but that is the short list of positives. This entire house needs, at the very least, a DEEP CLEAN and more likely, an entire overhaul.
Negatives: Used coffee grounds left in the coffee maker, tea kettle very greasy, counters and table needed unwiped, cabinets - old and sticky.
Both propane tanks for the grill were empty. We called Vacasa as soon as we arrived (4:00 pm) to get new propane tanks hoping to grill steaks that night. Although we were told someone would call & replace the tanks soon, nothing.
Living room: condition of the furniture was suspect, because everything was so old - it made you wonder if the sofas were clean enough to sit or lay on. The area rug required a deep clean at the very least...or may just need to be replaced. The entry area would have benefitted from some hooks for coats, backpacks, hiking poles, water bottles, etc. -- as a result, our gear just ended up in a heap on the floor.
Bathrooms vents were disgustingly dirty -- were so filled with dust that we cleaned them ourselves! Bedroom: cheap mattresses, pillows, and bedding - we made sure not to walk barefoot since ALL carpets are completely stained. We were also asked to drive our garbage into town at end of stay? Vacasa (more to say)
Commentaires de Gestion de l’hôtel
30 août 2023 par VrboOwner, Gestion de l’hôtel
Sherri, thank you for taking the time to share your valuable feedback. We sincerely apologize for the issue that you encountered with the cleanliness. We appreciate you bringing your concern to our attention and allowing us to review and address it accordingly. We have made our local operations manager aware of the cleanliness and will ensure that more attention to detail is made when cleaning the home between reservations. We thank you for your feedback, as it helps us improve our guests' experiences, and we hope you will give us the opportunity to host you again.
par un voyageur de Faribault, MN
Lovely stay
Publié le 17 juin 2023 sur HomeAwayWe enjoyed our stay very much. It was close to several excellent restaurants and activities. We would make a couple suggestions. One being offering outside seating on the deck to enjoy an evening cocktail. The other would be a hair dryer. We could not find one. Perhaps it was stored somewhere else we didn’t look. All in all we enjoyed your home very much.
par un voyageur
Cozy chalet
Publié le 21 mars 2023 sur HomeAwayWe had a wonderful stay!
par un voyageur
Nice place but needs a little work
Publié le 20 mars 2023 sur HomeAwayToilets didn’t work the best. The stove was really dirty but the hot tub was nice and clean. The beds old and noisy if you moved in them. The fireplace in the bedroom didn’t work and the listing needs to be updated to say gas fireplace only. A boot dryer would be a nice addition for winter activities.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
