Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great location, needs updating
Publié le 13 sept. 2024 sur HomeAwayVery conveniently located right next to the ski lifts and close to amenities of Girdwood. The place is in need of a replacement carpet (stained) and the bedroom ceiling and bathroom skirting board needs work due to what looks like mold damage.
Key pickup instructions could make it clearer that the lockbox is directly outside the actual condo as opposed to one of the many lockboxes outside the building itself.
Garbage dropoff instructions were not accurate, referenced a dumpster which did not exist.
H
Commentaires de Gestion de l’hôtel
28 sept. 2024 par VrboOwner, Gestion de l’hôtel
Mike, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. We hope you choose to stay with us again!
par un voyageur
Not worth renting
Publié le 25 août 2024 sur HomeAwayVery low, dirty and stained carpet, stuffing coming out of chair. Mold in ceiling in bedroom.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par VrboOwner, Gestion de l’hôtel
Carle, thank you for providing your valuable feedback. We sincerely apologize for the disappointment. We are disappointed to read that your recent experience was not satisfactory. We sincerely apologize for the cleanliness concerns you encountered during your stay with us. Our team of housekeepers takes pride in their cleanliness standards, as it is a top priority service we provide for every guest prior to check-in. We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!
par un voyageur
Publié le 11 août 2024 sur HomeAway
par un voyageur
Perfect location in Girdwood
Publié le 23 juill. 2024 sur HomeAwayWalking distance to the bakeshop and trailheads. We liked the forested view from the entry. The condo is basic but has what you need. Note that at the time of our stay the rental did not provide wifi.
par un voyageur
Great location
Publié le 16 juill. 2024 sur HomeAwayPerfect for our needs, great location, had everything we needed, totally recommend!
par un voyageur
Publié le 25 août 2023 sur Expedia
Nice basic, roomy space. Only 3 local channels and dvs player so bring dvds or a laptop with pre-downloaded content (no internet), or a nice book to read for those down times.
King size bed was very soft and occupants rolled to the middle.
Kitchen has coffee maker (bring grounds, filters available), toaster, microwave, crock pot, full-function stove/oven and full-size fridge/freezer.
par un voyageur de Larkspur, Co
Not a good place
Publié le 15 août 2022 sur HomeAwayWhile this property is within walking distance to restaurants, and hiking trails it had black mold in the window sills and shower door and bathroom baseboards. Furniture in bad shape and mice. Has TVs but no internet or cable
Commentaires de Gestion de l’hôtel
22 août 2023 par VrboOwner, Gestion de l’hôtel
Kerri, thank you for the review. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Nice property with a nice location. Could be cleaner. Probably just a bad turnover. bath is moldy
Publié le 8 août 2022 sur HomeAwayGood location. Nice property. Bathroom trim is very moldy. Cabin had a bad smell
Commentaires de Gestion de l’hôtel
22 août 2023 par VrboOwner, Gestion de l’hôtel
Hi, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We apologize if you felt the home was not on par with our cleanliness standards. We would have been happy to address any areas in need of additional attention during your stay had we been notified. We look forward to hosting you again!
par un voyageur
The smell lingered on our clothes when we left
Publié le 31 juill. 2022 sur HomeAwayThis property at Alyeska North needs a total remodel. We arrived to a strong odor used to mask the smoke and pet odor. The floors were visibly and plentifully stained, 4 of the chairs had chair legs so loose we were afraid to sit in them. The cloth chair although not ripped in the online ad had a big tear in it. Blinds damaged. Pet damage and/or mold and water damage on living room windows and bath trim. No wi-fi, no internet. Checked for bed bugs because of the look of the property, but didn't find any. Some items under the bed and couch. Thankfully there was a cancellation at another place in town that I found and when I brought that up to the property manager, was able to move over to a clean and well taken care of unit.They were helpful in getting us over there.
Commentaires de Gestion de l’hôtel
22 août 2023 par VrboOwner, Gestion de l’hôtel
Hi, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We have implemented a Premium Clean program so we can continue to strive to provide our guests with fulfilling experiences; We apologize for any missteps, as it is never our intention to disappoint. We are glad the local manager was able to assist you and get you moved to a property to suit you better. We hope to host you for another truly carefree and great vacation in the future! Thank you!
par un voyageur
Amazing
Publié le 21 juill. 2022 sur HomeAwayAmazing
