Note fondée sur 37 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,0 Service et personnel
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Ward Stay
Publié le 6 nov. 2024 sur HomeAway We really enjoyed our stay there. Quiet and very comfortable cabin. Would be fun to be there during Ski season. I may have missed the memo, but parking was a wee nebulous for a good location.
par un voyageur
Publié le 26 oct. 2024 sur HomeAway
par un voyageur
Wonderful experience!
Publié le 2 juill. 2024 sur HomeAwayThe location was quiet and serene and the house was everything we expected based on the listing! It was clean and friendly and we would definitely either stay here again or recommend to a friend! The only reason we decided 4 stars instead of 5 was the difficulty/lack of clarity on where to park and how overgrown the pathway to the chalet was, making it difficult to bring luggage back and forth. Other than that, the perfect experience
Commentaires de Gestion de l’hôtel
19 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Taylor, for your feedback! We are happy you enjoyed this home. We sincerely apologize for the parking issues you have encountered during your stay. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Perfect little house
Publié le 26 juin 2024 sur HomeAwayThis was a perfect property and jumping off point for local activities. Quit area and a close walk to town center for dinner and groceries. Kitchen is well stocked and the grill was nice to use! Will consider this property again
par un voyageur
Run from this place!
Publié le 23 juin 2024 sur HomeAwayHorrible
Commentaires de Gestion de l’hôtel
9 juill. 2024 par VrboOwner, Gestion de l’hôtel
Scott and Kathy, thank you for your review, we sincerely apologize for the issues you experienced during your time with us.
We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur de Laupāhoehoe Hawaii
Family Vacation
Publié le 27 sept. 2023 sur HomeAwayGreat stay. We always have a great stay when we book with Vacasa. We actually look for their rentals when we travel. They are very responsive and take good care of you. Mahalo Vacasa for another great vacation.
par un voyageur
Publié le 21 sept. 2023
par un voyageur
Publié le 25 juin 2023 sur Expedia
Love seat was broken and destroyed
The website miss represents what the charlet really looks like
par un voyageur
Great weekend!
Publié le 30 janv. 2023 sur HomeAwayGreat property! Enjoyed our stayed! Pro tip: Bring your ice spikes tho, a slippery walk to the front door.
par un voyageur
Comfortable
Publié le 28 janv. 2023 sur HomeAwayPositives: very comfortable and spacious. nice beds. quiet area. others mentioned dated but that wasn't a problem for us. it was clean. wifi was good. gas fireplace is a nice touch. girdwood and the surrounding areas are great.
Negatives: hot tub more like a warm bath. not much cable tv. extremely slippery long walkway to the unit from the parking lot. i'm used to snow and ice but this was shear ice and flat out unsafe. too far to walk with skis to the lifts (could have saved money and drove a couple more minutes). fees doubled the nightly rate.
i'm not inclined to leave negative reviews and i wouldn't have if vacasa had been helpful. it took over a week to respond to an email before our trip. we asked for something to be done about the icy walkway and they didn't do anything. they were quick to send canned emails and ask me if i wanted to buy late checkout, just no communication that was helpful. maybe they are managing too many properties and can't be responsive.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to provide us with this feedback, Scott. We are so sorry for the poor experience you had while using our services. We truly regret to hear of the disconnect in the care you received when communicating with our team. Please know that this is not the high level of customer care that we strive to provide our guests and we make every effort to attend to our guests as quickly and efficiently as able.We welcome your feedback as a means to improve and will be sure to follow up with the appropriate parties regarding your experience. We hope for an opportunity to better impress you in the future.
