Note fondée sur 904 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
100 % des clients le recommandent
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 22 mai 2023 sur Expedia
Très grande chambre. Arrête d’autobus pour aller au centre de ville à deux minutes de marche.
Commentaires de Gestion de l’hôtel
23 mai 2023 par General Manager, Gestion de l’hôtel
Dear Natalia,Thank you for sharing your experience staying with us at Dimond Center Hotel. It is wonderful to hear that you found our location convenient for exploring the local area and that you liked our spacious, clean accommodations. We look forward to welcoming you back in the future. General Manager Olesea V. Shier
5 sur 5
par un voyageur

Publié le 18 mai 2023 sur Expedia
Great place to get settled when arriving in town. Lots of shops and restaurants walking distance. Bus stop to downtown right on the corner. Great breakfast, nice and clean room, would definitely recommend. It's in the heart of a busy commercial area, so don't expect to be in the wilderness or walking distance to hikes. Personnel was really helpful and nice.
Commentaires de Gestion de l’hôtel
20 mai 2023 par General Manager, Gestion de l’hôtel
Dear Marie-Anne,Thank you for being our guest at Dimond Center Hotel. We're pleased you loved everything from our convenient location to our clean accommodations. If your adventures lead you back our way, we hope you will stay with us again. General Manager Olesea V. Shier
5 sur 5
par un voyageur

Publié le 26 nov. 2024
Great hotel. Normally only rate 4 stars but this one truly is first class
4 sur 5
par un voyageur

Publié le 24 août 2024 sur Expedia
Pleasant stay
Commentaires de Gestion de l’hôtel
26 août 2024 par General Manager, Gestion de l’hôtel
Dear Amanda,It's always a pleasure hearing from our guests. We're glad you enjoyed your visit, and we invite you to stay with us again should you be back in the area.General Manager,Olesea V. Shier
4 sur 5
par un voyageur

Publié le 2 août 2024
Average hotel not worth the price paid
Commentaires de Gestion de l’hôtel
5 août 2024 par General Manager , Gestion de l’hôtel
Dear Scott,Thank you for your feedback. While we're glad much of your stay was pleasant, we apologize for any disappointment with our rates. We work hard to keep them competitive, and we'll keep your comments in mind. If you're in the area again, please come back to see us.General Manager,Olesea V. Shier
5 sur 5
par un voyageur

Publié le 23 juill. 2024 sur Expedia
Great location
Commentaires de Gestion de l’hôtel
25 juill. 2024 par General Manager , Gestion de l’hôtel
Dear Kathleen,Thank you for being our guest! We're thrilled our fantastic location was a highlight of your visit, and we hope you took full advantage of the convenience it affords our guests. It was a pleasure having you here, and we hope you return soon. General Manager Olesea V. Shier
4 sur 5
par un voyageur

Shuttle Service was a Plus

Publié le 1 juill. 2024 sur Hotels
It's a very clean, comfortable hotel. We really missed having any sort of restaurant/bar/breakfast facility. However, they had an efficient, friendly shuttle service that we used for the airport and nearby restaurants.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par General Manager, Gestion de l’hôtel
Dear ThomasThank you for choosing Dimond Center Hotel. Our team is delighted you enjoyed our clean, comfortable accommodations and utilized our convenient shuttle services. We take pride in providing a phenomenal stay for our guests, and we appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit.General Manager Olesea V. Shier
5 sur 5
par un voyageur

Publié le 24 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juin 2024 par Olesea, Gestion de l’hôtel
Dear Howard, Thank you so much for the your rating, and we're delighted that our relaxing accommodations were perfect for your needs. Please consider coming back to join us again soon. General Manager Olesea V. Shier
5 sur 5
par un voyageur

Publié le 18 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juin 2024 par Olesea, Gestion de l’hôtel
Thank you so much for choosing to stay with us at Dimond Center Hotel. We are thrilled to learn you had such a pleasant stay and appreciated our property. Your kind words are very welcome. We hope to see you again soon, as it was a pleasure having you. General Manager Olesea V. Shier
4 sur 5
par un voyageur

Publié le 5 juin 2024 sur Expedia
The Dimond was clean and convenient location. The lobby could use some freshing up, the entrance is a small revolving door which is cumbersome to get luggage through and the handicap door did not work. I know we’re in Alaska and it does get cold but it was around 60° outside. It was warm for us, but yet there was no air conditioning in the hotel room. They had a fan which lowered to 60 and you could open the window. When I inquired, they weren’t sure if there was air conditioning, but said that they do have portable fans that I could use for the room. So I had to keep the window open, but our room was facing a small courtyard in the middle of the night. There was a woman outside, speaking very loudly on the phone who woke us up. I would recommend staying here again, but making sure you don’t get a room near the courtyard. If you have to open the window and I wouldn’t stay if it’s really hot outside because the entire hotel was very hot.
Commentaires de Gestion de l’hôtel
7 juin 2024 par General Manager, Gestion de l’hôtel
Dear Rose,Thank you so much for the high rating. We're so happy to know that our clean accommodations and convenient location left a positive impression on you. Your feedback regarding the temperature of our accommodations will be discussed internally so that improvements can be made where necessary. Please consider joining us again in the future; we're confident that we can deliver an even better stay. General Manager Olesea V. Shier