Note fondée sur 362 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,3 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 juill. 2023 sur Hotels
La propreté des lieux semble être une option!
Tout sauf le lit et le bol de toilette est sale, poussiéreux et collant.
L’aire communautaire n’est pas entretenue. Le micro onde est tout collé, le frigo sent mauvais…
Même prendre un café est périlleux!
À éviter!
par un voyageur de Newport News
Publié le 7 sept. 2024
It’s a unique inn close to the airport and other parts of Anchorage
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Shearlyn, Gestion de l’hôtel
Hi Dawna,Thank you for your feedback! We’re glad you found our inn unique and conveniently located. We hope to welcome you back on your next visit to Anchorage.Best regards,Qupqugiaq Inn
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juin 2024 par Shearlyn, Gestion de l’hôtel
Dear Rachel, We appreciate your feedback and are always striving to improve our services. We hope to welcome you back soon for an even better experience.Best regards,Qupqugiaq Inn
par un voyageur
Publié le 29 juin 2024 sur Expedia
This is a cute, affordable hotel, but the manager puts a definate downer on the whole stay. She has her own agenda and really spent zero time listening to the customer. Would not reccomend staying here, but if you can minimize interactions with her, it would be ok.
nicotinee
Commentaires de Gestion de l’hôtel
30 juin 2024 par Shearlyn, Gestion de l’hôtel
Dear Kevin,We're truly sorry to hear about your recent experience at our hotel. Your feedback is incredibly important to us, and we deeply regret that we did not meet your expectations during your stay.It's concerning to learn about your interaction with our manager. We are committed to providing exceptional service and accommodations, and we apologize for falling short in this instance. We value your feedback as it helps us improve, and we hope to have the opportunity to regain your trust in the future.Best regards,Qupqugiaq Inn
par un voyageur
Publié le 29 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juin 2024 par Shearlyn, Gestion de l’hôtel
Dear Lucas,Thank you so much for your positive feedback regarding your recent stay at Qupqugiaq Inn. We're thrilled to hear that you enjoyed your time with us. Your satisfaction is our utmost priority, and we're delighted that we could contribute to a memorable experience for you. We look forward to welcoming you back next time. Safe travels, and see you soon!Best regards,Qupqugiaq Inn
par un voyageur
Affordable place to spend the night
Publié le 29 juin 2024 sur HotelsQupqugiaq Inn is in a very convenient location. It was just want we needed for a good night rest before on to other activities.
Commentaires de Gestion de l’hôtel
30 juin 2024 par Shearlyn, Gestion de l’hôtel
Dear Carl,Thank you so much for your positive feedback regarding your recent stay at Qupqugiaq Inn. We're thrilled to hear that you enjoyed your time with us. Your satisfaction is our utmost priority, and we're delighted that we could contribute to a memorable experience for you. We look forward to welcoming you back next time. Safe travels, and see you soon!Best regards,Qupqugiaq Inn
par un voyageur
Publié le 28 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juin 2024 par Shearlyn, Gestion de l’hôtel
Dear Griffin,We're truly sorry to hear about your recent experience at Qupqugiaq Inn. Your feedback is incredibly important to us, and we deeply regret that we did not meet your expectations during your stay. We're committed to providing exceptional service and accommodations, and we apologize for falling short in this instance. We value your feedback as it helps us improve, and we hope to have the opportunity to regain your trust in the future.Best regards,Qupqugiaq Inn
par un voyageur
Publié le 28 juin 2024 sur Expedia
Our room was small ,simple but very clean and comfortable bed. It was a perfect place to spend a night prior to our flight. Our room was in front, so the street noise was a bit problematic, but i would atay there again.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Shearlyn, Gestion de l’hôtel
Dear Mark,Thank you for your feedback. We're glad to hear that you found your room clean and comfortable, and that it suited your needs before your flight.We apologize for any inconvenience caused by street noise. We appreciate your understanding and are happy to know you would stay with us again.We look forward to welcoming you back in the future.Sincerely,Qupqugiaq Inn
par un voyageur
Publié le 27 juin 2024 sur Hotels
Terrible. Place was dirty and unsafe. There were communal showers and bathrooms so maybe also be a hostel which was not on description.
We left a day early. No one at front desk to give keys to or complain.
Trying to get a 1 day refund . Hoyels.com not helping either
Commentaires de Gestion de l’hôtel
28 juin 2024 par Shearlyn, Gestion de l’hôtel
Dear Robert,Thank you for your feedback. I apologize for the issues you encountered regarding cleanliness, safety, and the lack of clarity about our facilities. We are addressing these concerns and will ensure our descriptions are accurate.I understand your frustration with the lack of staff and your difficulty obtaining a refund. We are investigating your case and will work with Hotels.com to resolve this promptly.Thank you for your patience. We will update you on the status of your refund soon.Sincerely,Qupqugiaq Inn
par un voyageur
Publié le 26 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 juin 2024 par Shearlyn, Gestion de l’hôtel
Dear Luke,We're truly sorry to hear about your recent experience at Qupqugiaq Inn. Your feedback is incredibly important to us, and we deeply regret that we did not meet your expectations during your stay. We're committed to providing exceptional service and accommodations, and we apologize for falling short in this instance. We value your feedback as it helps us improve, and we hope to have the opportunity to regain your trust in the future.Best regards,Qupqugiaq Inn
