Note fondée sur 325 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Hotels
Get there to check in at 1 am. I’m told they”don’t have a room” they can get one ready and it’ll be 15 mins if I’d like to wait. I paid $600 for a single room
Commentaires de Gestion de l’hôtel
21 août 2024 par General Manager, Gestion de l’hôtel
I apologize for the inconvenience you've experienced at check-in. I am sure they did their best to prepare a room for you as quickly as possible and appreciate your patience during this time. Thank you for your understanding!
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Just wish there was a better coffee maker, and perhaps a water filter for drinking. Everything else was really good. Our other house.
Commentaires de Gestion de l’hôtel
27 août 2024 par GM, Gestion de l’hôtel
Thank you for your feedback! I'm glad to hear you enjoyed your stay overall. We appreciate your suggestions about a better coffee maker and a water filter, and I will certainly pass them along to our team for consideration. We hope to welcome you back to our house soon!
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Easy for Uber to find and 10$ into town. Great brekkie. Good place. Clean great bed pillows. Had 2 bedroom suite for 4 of us and it was worth it.
Commentaires de Gestion de l’hôtel
27 août 2024 par GM, Gestion de l’hôtel
Thank you for your wonderful feedback! We're thrilled to hear you found our location convenient for your Uber rides and enjoyed the breakfast. It's great to know that you appreciated the cleanliness and comfort of our beds and pillows in the two-bedroom suite. We hope to welcome you back for another pleasant stay!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Great for a short stay.
Commentaires de Gestion de l’hôtel
27 août 2024 par GM, Gestion de l’hôtel
Thank you for your feedback! We're glad to hear that you enjoyed your short stay with us. If there’s anything specific you loved or anything we can improve, please let us know. We hope to welcome you back soon!
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Blood on the pull out mattress, rude staff
Commentaires de Gestion de l’hôtel
16 juill. 2024 par GM, Gestion de l’hôtel
I apologize for the disappointing experience you had at our hotel. I'm shocked to hear that you found blood on the pull-out mattress and that our staff was rude. I want to assure you that this is not the standard of service we strive to provide. I'll make sure to look into this incident and address it with our housekeeping and customer service teams to ensure that such incidents don't happen in the future.
par un voyageur de Anchorage
Publié le 21 juin 2024 sur Expedia
par un voyageur
Publié le 29 mai 2024 sur Hotels
par un voyageur
Publié le 12 mai 2024 sur Hotels
par un voyageur
Publié le 3 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 mai 2024 par GM, Gestion de l’hôtel
Thank you for sharing your feedback. We apologize for the experience that may have fallen short of your expectations. We will address the concerns you raised and strive to improve to ensure a more satisfactory visit in the future. Your feedback is invaluable to us in our continuous efforts to provide a better experience for all our guests.
par un voyageur
Publié le 16 avr. 2024 sur Expedia
Excellent
