Note fondée sur 39 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Owatonna MN
Great stay
Publié le 28 août 2024 sur HomeAwayEnjoyed our stay. Kitchen could use potholders and a bigger pot for cooking. Refrigerator makes a very loud clunk noise when it cycles off but it worked fine. Carpet could use a good cleaning. Bed was comfortable with plenty of pillows and blankets.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par VrboOwner, Gestion de l’hôtel
We sincerely apologize for the inconvenience that you experienced due to issue with the refrigerator. This has been forwarded to our local team to avoid future complaints. We do hope we will have another chance to host you next time.
par un voyageur
Destination wedding in Girdwood
Publié le 4 août 2024 sur HomeAwayThis condo was very adequate for our needs—clean and convenient location. One inconvenience was the lack of a hair dryer and though I was promised one would be delivered, that was not the case. We had to drive to Anchorage to buy our own. Hopefully one will be supplied for the next occupants.
Commentaires de Gestion de l’hôtel
21 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback. We're glad to hear the home met your needs in terms of cleanliness and location. We apologize for the inconvenience regarding the hair dryer and that it was not delivered as promised. We will ensure that a hair dryer is provided for future guests. Thank you for bringing this to our attention.
par un voyageur
Perfect
Publié le 28 juill. 2024 sur HomeAwayPerfect for three adults. Can hear the people walking in the unit above if you’re a light sleeper!
par un voyageur de Ocala
Everything we needed
Publié le 23 juill. 2024 sur HomeAwayGood location, nice, clean condo.
When we first arrived there was no key in the lockbox- luckily someone let us in the building. We got a key the following day.
Things to consider: The bed and pillows are firm. The TV is small. There is noise from apartment above. Overall, however, we were happy and think that, relatively speaking, this was a good value.
Commentaires de Gestion de l’hôtel
9 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Stephen, for your feedback! We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Mostly positive experience
Publié le 21 juill. 2024 sur HomeAwayCheck-in was confusing but customer service was willing to help with it. Had most items needed. Called customer service about a 2nd issue and was told to figure it out ourselves as they are not local. Property was mostly clean with exception of a candy wrapper and carpet. Not very busy during summer time.
Commentaires de Gestion de l’hôtel
4 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback, Nathan. We understand that cleanliness is of utmost importance and we deeply regret that the home was not up to your expectations upon arrival. This is certainly not the level of service we strive to provide to our valued guests. Rest assured, we have taken your comments seriously and have addressed the matter with our cleaning crew to ensure this is an isolated incident. We hope that you will give us another opportunity to provide you with a much-improved experience in the future.
par un voyageur
Ideally located for a great Alaskan experience
Publié le 18 juin 2024 sur HomeAwayNicely kept studio apartment with full kitchen amenities. Very clean and as pictured. Had a little difficulty with the lock system but the property manager was very helpful and walked us through getting into the apartment.
Hiking trails and beautiful picturesque mountains all around. The Drive from Anchorage is breathtaking. Just 1 mile up the road from Alyeska Resort with their amazing Nortic spa. We picked a new trail every day and enjoyed the fresh air and amazing views.
Thank you!
par un voyageur
Clean and close the resort
Publié le 2 juin 2024 sur HomeAwayThis is the second time I have stayed at this property. It is great for a couple or 2 friends. The unit was very clean and kitchen had most things . The smaller bed was a little soft but the large queen was very nice.
Commentaires de Gestion de l’hôtel
17 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Robin, for your feedback! We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Stay
Publié le 7 mars 2024 sur HomeAwayEverything overall was great.
par un voyageur
Great place, comfy, great location
Publié le 5 mars 2024 sur HomeAwayWe loved staying here. It was super convenient and easy. Very comfortable. The only thing I needed was a blow dryer so I'll remember to pack one next time! I would stay here again in the future.
par un voyageur
Beautiful/Clean
Publié le 27 juin 2023 sur HomeAwayI had a little trouble finding the lock box, bu the management company was so fast to help! Great stay!
