Note fondée sur 372 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Palmer
Publié le 23 janv. 2024 sur Expedia
par un voyageur
Publié le 6 janv. 2024 sur Hotels
Very comfortable it’s like a home away from home
par un voyageur
Publié le 29 déc. 2023 sur Expedia
I liked where the location was, close enough to go shopping and eating, close enough to where my appointment was. I like the rooms, I would stay again and recommend.
Commentaires de Gestion de l’hôtel
2 janv. 2024 par LJM, Gestion de l’hôtel
Thank you for taking the time to do a review for our property. We hope that you will choose to stay with us again if your travels bring you back to Anchorage. .
par un voyageur
Publié le 26 nov. 2023 sur Expedia
I will definitely book here again, the staffs were so welcoming and helpful
Commentaires de Gestion de l’hôtel
2 janv. 2024 par LJM, Gestion de l’hôtel
Thank you for taking the time to do a review for us. We hope to see you again in your future trips to Anchorage.
par un voyageur
Publié le 19 août 2023 sur Expedia
We had 3 rooms reserved- 2 studio king rooms and 1 double queen. The double queen and one of the kings were fine. But the 2nd studio king given to us was actually an accessible 1-queen room. Immediately went back to the front desk to ask why and change rooms, and we were told the hotel was booked solid for the night, and that "in their system, that room is listed as a king." I pointed out that as the manager, he should know that the room is incorrectly marked as a king room, not an accessible queen, and therefore not give it to someone who has prepaid for a king room. He claimed not to know that this was the case with this room. It's not a big hotel, so that's ridiculous. Then my husband and I asked for a discount, just for the price difference between what we paid for and what we got. He said no, because "there was nothing he could do since we prepaid via Expedia." Mind you, this hotel is in a lousy location, no views, etc, and still charged us nearly $600 per room including taxes and fees for the night. There is no Towneplace on the planet that is worth that much money. All hotels in Alaska are overpriced, but this is crazy. Obviously, this hotel is putting 3rd party bookings in lousy rooms that are not what you paid for, and then claiming they can do nothing about it. So I called Expedia, and they handled giving us a coupon for another time. Totally unacceptable here. Feels like bait and switch happened. You've been warned.
par un voyageur
Perfect
Publié le 7 juill. 2023 sur HotelsAmazing staff support made this an excellent stay. We were moved to a room that better accommodate at our needs and everyone was he going to be helpful.
Commentaires de Gestion de l’hôtel
21 août 2023 par LM, Gestion de l’hôtel
Thank you for taking the time to do a review for us. So glad our team was able to accommodate your needs and you enjoyed your stay.
par un voyageur
Publié le 27 mai 2023 sur Expedia
Commentaires de Gestion de l’hôtel
28 mai 2023 par LJM, Gestion de l’hôtel
Dear Ron,Thank you for taking the time to do a review for us. We hope that you will choose to stay with us again if you travel to Anchorage again in the future. Kind regards,
par un voyageur
Publié le 15 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 mars 2023 par LM, Gestion de l’hôtel
Thank you for taking the time to do a review for us. We appreciate that you chose to stay with us and hope you will return in the future.Safe travels,
par un voyageur
Publié le 21 févr. 2023 sur Hotels
We had a great stay
Commentaires de Gestion de l’hôtel
6 mars 2023 par LM, Gestion de l’hôtel
Thank you for taking the time to do a survey. We hope that you will choose to stay with us again in the future.Safe travels
par un voyageur
Publié le 2 févr. 2023 sur Expedia
Very nice staff. The place was very clean. Very comfortable beds. There was a microwave ,coffe maker,large refrigerator with freezer,pots,plates,and all kitchen utensils.
Commentaires de Gestion de l’hôtel
3 févr. 2023 par LM, Gestion de l’hôtel
Alan,Thank you for taking the time to do a review for TownePlace Suites Anchorage. It is nice to hear you enjoyed your stay and our property. If your travels bring you to in Anchorage again in the future, we hope that you will give us the opportunity to serve you again.
