Avis Chair Four Por Favor - Walk Almost Anywhere at Alyeska Resort!

It's too bad that you didn't got to the door. The cleaner didn't realize that you had arrived. She said that you didn't even drive into the driveway until 5pm. The building is a duplex so the cleaner was still there doing other activities, even though she had completed cleaning of that particular unit. While there is a separate outside door to access the laundry room and our inventory closet, it was easier for her to continue using the door from your unit until your arrival. I have instructed the cleaner to leave the property before 4pm moving forward since this was a problem for you. The cleaner didn't mention that people didn't stay in the unit, but she did charge me for 3 hours of cleaning the unit for your checkout clean. There is no space between the entry mat and the refrigerator, so I don't understand where this dirt is. The cleaner did check off that she mopped the floors on her cleaning report. The pictures for the unit were taken this spring, so they aren't old. We have done some painting in the unit this summer, but otherwise, everything should be the same as the photos. I'm sorry the unit didn't meet your expectations. It was a strange situation for us, too.

Thanks for staying, Nick! We hope you come back soon.