Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,7 Service et personnel
4,0 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 avr. 2019 sur Expedia
The location is good, the staff are friendly and very helpful and the breakfast was very nice. The car park is very inconvenient being two blocks away. The most unsatisfactory thing was our room, which was very poor. There was not space for one person to walk past another, nowhere to put suitcases, no bedside lights, and the shower was small ugly and badly constructed. It may be their other rooms are much nicer, but do not accept no. 12. In addition, it is noisy, from traffic outside and people talking in the rooms below.
Commentaires de Gestion de l’hôtel
12 avr. 2019 par Sebastian M, Gestion de l’hôtel
Thank you for your detailed comment, believe me that we will have your words in consideration for future reservations.
par un voyageur
Publié le 18 déc. 2018 sur Expedia
Commentaires de Gestion de l’hôtel
19 déc. 2018 par Sergio M, Gestion de l’hôtel
Gracias por tu evaluación!
par un voyageur
Publié le 28 janv. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
31 janv. 2018 par Sebastian M, Gestion de l’hôtel
Gracias Takashi por tu evaluación! Te esperamos de vuelta muy pronto!
par Andrzej
One of the best
Publié le 5 déc. 2017 sur HotelsOne of the best hotels I had during my whole Chile trip.
The room was small but very nice and clean and although facing the street it wasn't too loud.
The staff is extremly helpful and friendly. The breakfast is very good. W-fi works just fine.
The hotel is close to all the points of interest and is in a nice building with amazing interior.
Would like to stay there again.
Commentaires de Gestion de l’hôtel
8 déc. 2017
Dear Andrzej, thank you for your kind words. We are so glad that you have had a great experience, it is one of our main objectives to make each guest feel comfortable, like at home. We hope you come back!
par jorge
Publié le 30 nov. 2017 sur Hotels
Commentaires de Gestion de l’hôtel
2 déc. 2017
Gracias por tu evaluación, Jorge!
par un voyageur
Good Location
Publié le 9 nov. 2017 sur Expedia
Pour : The hotel staff is very helpful and goes the extra mile to help with directions or any necessities. The room is also very clean.
Contre : The breakfast is very basic. It would be nice to have more of some of what was offered.
Emplacement : The location is very good if you're looking to be in the center of Acund.
The location and price of this hotel is very good. The breakfast is ok and for the price, really can't complain. The hotel staff is outstanding and therefore was the best part of our stay. The room is very clean and offers just the basic amenities.
Commentaires de Gestion de l’hôtel
19 nov. 2017 par Sebastian M, Gestion de l’hôtel
Thank you for your kind words, your comment helps us grow and deliver a better service every single day. Thanks for taking the time to review us, and can't wait for you to comeback. Regards!
Recommandé
pour Tout le mondepar un voyageur de Spring Green, WI
Good base for heading out to see penguins.
Publié le 5 nov. 2017 sur ExpediaGood location. Friendly staff. No English spoken except for the owner’s son. Ancud is an interesting port town. Good way to get immersed in Chilean culture. Fish markets, lots of knitted articles very cheap...$3-4 for wool sticking caps. Other touristy souvenirs, handcrafted jewelry etc. The staff was very helpful. Old building on a busy Ancud St. free parking about 2 blocks away. Minimal breakfast of a dessert and buns, jelly, 2 very small slices of ham and cheese, juice and instant coffee. All this for $47/night. I would recommend Hotel Balai to a friend...based on their own expectations.
Commentaires de Gestion de l’hôtel
19 nov. 2017 par Sebastian M, Gestion de l’hôtel
Great review, thank you! With your words we can improve every single thing that you wrote. We know we have a lot of room to improve, so opinions like yours we value them too much. We hope you come back!
