Note fondée sur 912 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,3 Service et personnel
3,0 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Drummondville
Publié le 4 janv. 2024 sur Expedia
le dejeuner Continental était affreux, une boite de petit muffin passé date et tres sec , et café , pas auttre chose, tres ordinaire
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Gilles,Thank you for your review. We are glad to hear that overall your experience was positive. At the same time, we are sorry for the issues related to amenities that didn't meet your expectations. We have informed the maintenance department. We will surely work on it. Please visit us again.Sincerely, Hotel Manager
par un voyageur
Publié le 25 nov. 2024
was good value for the location and price
Commentaires de Gestion de l’hôtel
26 nov. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback. We're glad to hear that you felt it was a good value for the location and price. We strive to provide a great experience at an affordable rate and appreciate your recognition. We hope to welcome you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Our room was less then expected, even for a budget room. The carpet had not been vaccumed. The blankets had stains. Mini fridge was dirty. Fixtures were not properly installed. Breakfast was nothing more then a waffle iron and orange juice. Would not waste your money.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Kristina,Thank you for sharing your feedback. We're sorry to hear that your room did not meet your expectations and that you encountered cleanliness issues with the carpet, blankets, and mini fridge. We appreciate your comments about our breakfast offerings as well, as we strive to provide a better selection. Your concerns will be addressed with our housekeeping and maintenance teams to ensure improvements. We hope you’ll consider giving us another chance in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Brian,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager
par un voyageur
Awful
Publié le 18 sept. 2024 sur HotelsHot water was hit or miss. Had family that was supposed to stay there as well and they went to a different hotel cause the rooms that were left had blood stains on the sheets and pillows. Our bathroom door would stick so it took lots of effort to get out!! Volume had to be controlled by the tv told fromt desk he gave me batteries still didnt work. Coffee was decent. Breakfast was par. All in all you get what you pay for , we definitely wont be back!!
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your experience. We sincerely apologize for the issues you encountered during your stay, including the hot water inconsistencies and the condition of the linens. This is not the standard we strive for, and we appreciate your feedback as it helps us improve. We are addressing these concerns with our team to ensure a better experience for future guests. We hope you might reconsider and give us another chance in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for your glowing review! We are thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another 10 out of 10 stay!Sincerely, Hotel Manager
par un voyageur
Don't stay
Publié le 16 sept. 2024 sur HotelsThis was the dirtiest, dark and dingy hotel we have ever been too!! Our room wasn't even ready when we got there at 305pm.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear SAMMY,We're truly sorry to hear about your disappointing experience. This is far from the standard we strive to maintain. We sincerely apologize for the cleanliness and readiness issues you encountered. Your feedback will be addressed with our team to ensure improvements are made. We hope you'll give us another chance in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Great one night right off interstate. It’s a budget hotel but works perfectly for a nights rest.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Chad,Thank you for sharing your experience. We're glad our location and budget-friendly accommodations worked well for your overnight stay. We strive to provide a comfortable and convenient place for travelers on the go. We hope to see you again on your next trip!Sincerely, Hotel Manager
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Room was dirty with gnats. Air conditioner was duct taped to the wall. Blood stain on the dresser/table.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Maura,We sincerely apologize for the issues you encountered during your stay. It’s unacceptable for any room to be in such a state, and we understand how unsettling it must have been. The cleanliness and condition of our rooms are top priorities, and we will address these concerns immediately with our housekeeping and maintenance teams. Your feedback is invaluable in helping us improve, and we hope you'll give us another chance to provide you with a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Jacob,Thank you for the review. We are glad we met your needs while you were in our area. We take pride in providing a lodging experience that everyone will enjoy. We hope we will still be your first choice in this area in the future.Sincerely, Hotel Manager
