Note fondée sur 374 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,4 Service et personnel
3,0 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Everything was what I expected
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Dear Douglas,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ANDERSON IN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof Management RediResponse Specialist
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Hello Jacob, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ANDERSON IN and I appreciate your score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Rented 2 rooms total, but still ended up sharing one of the rooms between the two guests.
One of them was in good condition and the staff at the front desk were great to work with due to travel needs - which is why the rating is still a two star. The rooms were a bit outdated, but that’s workable.
However, the other room wasn’t cleaned at all. There was dirt all around the walls, the bathroom floor was dirty, the shower had hair in and around the tub/surround, and the sheets had stains on them.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Thank you for sharing your feedback with us, Jalisa. The team at the Red Roof Inn Anderson, IN was pleased to know that the first room was in good condition and that you were fond of our front desk staff. However, you made mention of the dirty second room and that the rooms were outdated. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with more future stays.Regards,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 13 sept. 2024 sur Expedia
🙃
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Hello Aaron, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Anderson, IN and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Hello Robert, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Anderson, IN and I were happy to see your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We at Red Roof do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Good service. It was definitely better than most I’ve seen in the same town.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Hello Breezee, Thank you for telling us about your stay at the Red Roof Inn Anderson, IN. I am glad that you were pleased with our good service. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 25 août 2024 sur Expedia
I like the place cause the staff and owners don't bother you. Very respectful very good....
Commentaires de Gestion de l’hôtel
28 août 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Hi Douglas,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Anderson, IN with us. It was so rewarding to see that we earned your 4/5 score with our respectful staff. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hello Ashley, The staff at the Red Roof Inn Anderson, IN and I felt delighted to see your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Diana, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ANDERSON IN and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
par un voyageur
Publié le 5 août 2024 sur Expedia
Rented a king sizs bed and the front counter guy said i didnt and that they're the same price which is incorrect. I provided my receipt and he srill said i was wrong
Commentaires de Gestion de l’hôtel
5 août 2024 par neil, Gestion de l’hôtel
thank you
