Note fondée sur 30 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 sept. 2022 sur Expedia
Grand hotel type resort, mais avec peu de monde à ces dates là. Belle chambre, beau balcon, bon pdj buffet et 3 restaurants à la carte dans la formule tout inclus avec une préférence pour l'asiatique. Rien à dire, après 20j de moto, c'est une lieu fait pour récupérer avant de rentrer en france
Commentaires de Gestion de l’hôtel
1 oct. 2022 par Grecotel Riviera Olympia & Aqua Park, Gestion de l’hôtel
Cher jean claude,Nous tenons à vous remercier pour votre excellente évaluation.Nous nous réjouissons de vous accueillir à nouveau au Grecotel Olympia Oasis & Aqua Park pour de nouveaux moments privilégiés.D'ici là, nous vous souhaitons une bonne santé !Meilleures salutations,Athanasios TraskasDirecteur de l'hôtel
par un voyageur
Publié le 14 sept. 2024 sur Expedia
We booked the all inclusive in a villa, so top of the line. It had 2 bedrooms with 2 separate bathrooms. One toilet didn’t work. We called maintenance a few times and it still didn’t work.
The AC in that same roo.never worked in our 3 night stay. Maintenance said they fixed it multiple time but never did.
Our refrigerator light constantly flashed and didn't get cold until the end of the second night.
We were not discounted at all for alm the inconveniences that should have worked properly in sn all inclusive resort. Really disappointed in the thousands of dollars we spent here.
The mixed drinks were extremly week and just tasted like sugar.
Commentaires de Gestion de l’hôtel
1 nov. 2024 par Grecotel Olympia Oasis & Aqua Park, Gestion de l’hôtel
Dear Celia, Thank you for taking the time to share your evaluation and comments regarding your stay at our hotel. We are saddened to read that your expectations were not met and we regret the inconvenience you experienced. Regarding your points, we would like to note that we did not receive any information during your stay concerning the issues that arose in order to proceed with a discount, neither from our maintenance team, who did indeed confirm that everything had been fixed, nor directly from you by completing the feedback survey we send to our guests while they are still on site in order to act promptly with anything that may arise. It was only after reading your review, having already departed, that we were informed of the shortcomings you had encountered and we are disappointed once again that we did not have the opportunity to offer you a high quality holiday, which is always our main objective. We would like to assure you that we take all your comments under careful consideration in order to take corrective action and improve the communication between us, so as to ensure that no other guest in the future has a similar experience. We truly hope that you will give us the opportunity to welcome you again to our hotel in order to to make amends and offer an unforgettable hospitality. Best Regards,Athanasios TraskasHotel Manager
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Grecotel Olympia Oasis & Aqua Park, Gestion de l’hôtel
Dear Agni, Thank you very much for your excellent evaluation. We hope to welcome you again soon to our hotel. Best Regards,Athanasios TraskasHotel Manager
par un voyageur
Publié le 25 août 2024 sur Expedia
Quite mediocre for LuxMe designation. Facilities are rather tired. Even before check-in we were told all restaurants were fully booked and buffet service was our only option. Staff try hard but poorly hotel seems to be amateurishly managed. Queues during meals too long, too many communication failures and chaotic planning. Our room was too basic, amenities were missing, food in general was underwhelming. Location and potential of the resort is wonderful but we will not be returning due to its standard being low.
Commentaires de Gestion de l’hôtel
28 août 2024 par Grecotel Olympia Oasis & Aqua Park, Gestion de l’hôtel
Dear Didem,Thank you for taking the time to share your evaluation and comments regarding your recent stay at our hotel.We always emphasize on an authentic hospitality of the highest standard, striving to satisfy every need of our guests and provide personalized services that will lead to a memorable vacation. It is nice to know that you found our resort's location and premises wonderful, however, it deeply disappoints us that your expectations were not fully met.Regarding your points, we would like to assure you that we pay great attention to our gastronomy with the aim of offering a high quality culinary experience with a variety of options to suit every taste and we are saddened that you were not completely satisfied with it. In addition, we would like to note that August is considered the month with the highest occupancy, nevertheless, our team members go above and beyond to best serve our guests. In any case, your comments will be further examined as we always wish to evolve our services.We hope to welcome you again soon to our hotel. Best Regards,Athanasios TraskasHotel Manager
par un voyageur
Publié le 23 août 2024 sur Expedia
The property is very children friendly although there’s a lot of steps to the pool, food was good, wide range in the buffet, Greek tavern amazing!
Commentaires de Gestion de l’hôtel
26 août 2024 par Grecotel Olympia Oasis & Aqua Park, Gestion de l’hôtel
Dear Gemma, Thank you for your great evaluation and for taking the time to share your comments regarding your recent stay at our hotel. We are happy to know that you found our facilities child-friendly, as we pay great attention to offering a variety of benefits for our young friends in order to provide comfort and a complete carefree holiday for the whole family. In addition, we are delighted that you enjoyed our gastronomy and highlighted the Greek Taverna restaurant, which indeed offers an authentic culinary experience.We hope to welcome you again soon to our hotel. Best Regards,Athanasios TraskasHotel Manager
par un voyageur
Publié le 17 août 2024 sur Hotels
In one word WOW.
Commentaires de Gestion de l’hôtel
19 août 2024 par Grecotel Olympia Oasis & Aqua Park, Gestion de l’hôtel
Dear VARDI,Thank you very much for your excellent evaluation and your wonderful comments regarding your recent stay at our hotel. We are delighted to know that your experience exceeded your expectations and you gained the best impressions in every aspect of your vacation. We look forward to welcoming you again soon to our hotel. Best Regards,Athanasios TraskasHotel Manager
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Terrible buffet!!!!! Reustrant dining bookings impossible, never seen a beach bar to close at 6.pm only available drinks is at main lobby till 11.i don't know mix feelings about the place my 6/7/and 10 years old kids hat a blast but to spend that kind of money parents shoul have fun too.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Grecotel Olympia Oasis & Aqua Park, Gestion de l’hôtel
Dear ilias,Thank you for your evaluation and for taking the time to share your comments regarding your recent stay at our hotel. As we always strive to offer our guests a complete vacation and an authentic sense of warm hospitality, we are happy to know that your kids had an enjoyable experience, however, it disappoints us that some aspects did not meet your expectations. Regarding your points, we would like to assure you that we pay special attention to both the quality and variety of our gastronomical options, wishing to satisfy every need of our guests, while dining at our a la carte restaurants is always based on availability, recommending our guests to make their reservations as early as possible. Nonetheless, all your points have been noted and will be further considered, as we always aim to evolve our services. We hope to welcome you again soon to our hotel. Best Regards,Athanasios TraskasHotel Manager
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Alles war super aber essen can besser sein für 5 stern hotel. Strand . Liegen. Grosse der resort.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Grecotel Olympia Oasis & Aqua Park, Gestion de l’hôtel
Lieber Blerim, vielen Dank für Ihre hervorragende Bewertung und dafür, dass Sie sich die Zeit genommen haben, uns Ihren Kommentar zu Ihrem letzten Aufenthalt in unserem Hotel mitzuteilen. Wir freuen uns zu wissen, dass Sie insgesamt einen angenehmen Urlaub hatten und dass Sie unseren Strand und die Einrichtungen unseres Resorts genossen haben. Was die Gastronomie betrifft, so bedauern wir, dass sie Ihre Erwartungen nicht ganz erfüllt hat, da wir ihr große Aufmerksamkeit schenken und immer bestrebt sind, einzigartige kulinarische Aromen von höchster Qualität anzubieten. Wir hoffen, Sie bald wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen GrüßenAthanasios TraskasHoteldirektor
par un voyageur
Publié le 28 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Grecotel Olympia Oasis & Aqua Park, Gestion de l’hôtel
Dear NIKOLAOS,Thank you very much for your excellent evaluation. We hope to welcome you again soon to our hotel. Best RegardsAthanasios TraskasHotel Manager
par un voyageur
Publié le 17 oct. 2023 sur Expedia
Great place for relaxing vacation
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Grecotel Olympia Oasis & Aqua Park, Gestion de l’hôtel
Dear Peter,Thank you for your excellent rating and your wonderful comments. We are glad to know that you had a relaxing vacation experience with us and we hope to welcome you again soon to our hotel. Best Regards,Athanasios TraskasHotel Manager
