Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Amazing
Publié le 12 août 2024 sur HomeAwayThis property had beautiful scenery and between the hot tub pool table and games there was plenty of stuff to do to keep us entertained. My teenage son enjoyed the lift space as well.
par un voyageur
Great location
Publié le 2 août 2024 sur HomeAwayBeautiful peaceful property. Mornings on the porch enjoying the wildlife was amazing.
par un voyageur
Wonderful property!
Publié le 21 juill. 2024 sur HomeAwayWe loved this property! It was so clean and cared for. Everything was perfect. It offered all the amenities one would need and then some. The water gets hot quickly and the wrap around porch was wonderful to sit out on and drink coffee. The hot tub was great too. We saw animals and enjoyed the quietness. The property is well cared for and was in perfect condition. Only 5 min away from lake and hiking trails. It was just my husband and I, but we already want to book again soon and bring the kids. Highly recommend this property.
par un voyageur
Great Stay, However...
Publié le 13 juill. 2024 sur HomeAwayThis is a great little cabin for two. it is a two bedroom, one bed is a wall bed and the only shower is in the larger bedroom, so if you are with more than a couple of people you will have to figure out the awkward sharing of the only shower. The half bath is separately located. Our biggest issue was the washing machine that did not work past the wash cycle (no rinse or cold water) and the communication with Vacasa was by text or 1-800 type operator, no local help. That is a biggie for us, we pack light and wash clothes so the washer is important. So after a couple of hours waiting on a local response we just gave up and asked not to respond, we wanted to go forward with our vacation and not have to deal with it.
Aside of that inconvenience the cabin was clean, we actually enjoyed being remote and also appreciated the hot tub working as described.
We would have given a much higher rating with better communication and a washer the worked properly.
par un voyageur
Lots of Issues
Publié le 6 janv. 2024 sur HomeAwayThis was a very disappointing stay. First of all, it did not feel very clean. Secondly, they advertised 2 double sofa beds upstairs, but that is not the case at all. I wish I could post a picture. The two beds in the loft are very thin Futon style twin beds. They did not come with sheets. I'm not kidding. I had to fight for sheets. So even though they knew that we were coming and had six in our party, not only did they not make those beds, they did not even provide sheets for them. The pans in the kitchen were awful. They were rusted and thin, and almost impossible to use. Even though I contacted the property company immediately when we realized that the sheets for the beds weren't provided, they did not bring any the first day. Also, there were blankets in the closet that were dirty. They had clearly been brought outside and never washed. This is a gross house and I do not recommend it at all. The property management company gave me a whopping $150 back. For the love… Stay somewhere else! The only good thing I can say is that the queen bed was decently comfortable, and the hot tub worked. It had a weird smell and did not seem clean but it did heat.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, John, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found few issues in the home. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Great
Publié le 6 juill. 2023 sur HomeAwayGreat stay.
par un voyageur de PORTALES NM
Angel Fire Get away
Publié le 6 juill. 2023 sur HomeAwayreally enjoyed the stay! Loved the pool table and the deck! Hope to return often! The GFCI in the smaller bathroom did not work. Other than that, everything was great! Thanks VRBO!
Commentaires de Gestion de l’hôtel
23 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Rick, thank you for taking the time to review your stay with us, we are so glad to hear you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and we will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!
par un voyageur
Freezing no working furnace
Publié le 23 avr. 2023 sur HomeAwayWe discovered the furnace did not work in less than 30 degree weather outside. The cabin was 44 degrees. We reset furnace as instructed when contacting the management company. It did not work. We requested someone come to fix it. No one came out. I spent an extra $100 on firewood trying to warm the place up into the 50’s. I am angry I spent so much money to stay there. I would have booked elsewhere for the same amount of money or less that would not have required us to sleep in down jackets. Honestly, I would prefer to be reimbursed at least in part for having to try to troubleshoot the and keep the property’s pipes from freezing.
par un voyageur
Great cabin! Beautiful area with beautiful backyard views!
Publié le 14 juill. 2022 sur HomeAwayHad a great time! The area is beautiful and super quiet. However the hot tub we were excited to utilize has the VERY strong odor of ammonia. Which means it hasn't been properly sanitized in quite some time. The property manager told me she would get maintenance out to check it out, but of course that never happened. Very bummed we didn't get to relax in the hot tub after long days of outdoor adventures.
par un voyageur
Well…….?
Publié le 15 févr. 2022 sur HomeAwayWell Angel Fire is a great place to ski. We looked at a lot of places to stay and found this one reasonably priced for cabins. But once we arrived everything looked great and inside was like pictured. But once we got settled and using the kitchen the cleanliness started to show itself. I’m a coffee drinker and started with the coffee maker. It wasn’t cleaned it had dried coffee inside and out. I had to clean the burner because it hadn’t been cleaned and had old grounds all in it. ThenThe skillets and cookware were not clean. The first skillet had burnt on egg and something else but didn’t use this at all. The second skillet wasn’t clean but was able to scrub it to be able to use it. The cabin itself was nice but no circulation of air inside bedrooms or the main living area. So couldn’t use heater as normally would because of the dry air made your nose have that burning feeling. So we kept it on 66 degrees the 4 nights. And opened windows to get Circulation and remove dry air. It also had a fireplace but couldn’t use it because of the dryer. Also the owner should make the entrance coming in from the outside a little more accommodating for the snow tracking. They have wood floors there and in main area but only had small 30”x18” mats (3) to enter on. And with us 5 persons it was always having to use towels to wipe up snow melt. But on a positive note it snow the night after we arrived and the skiing and boarding was awesome!!!!
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Hi Dirk,
Thank you for your review. We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties! We appreciate this feedback as an opportunity to improve upon when making future improvements. Sincere apologies for any missteps, as it is never our intention to disappoint. We hope to have the opportunity to better impress you in the future with a much more enjoyable stay!
