Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Not cleaned in a long time
Publié le 18 août 2024 sur HomeAwayPositives :
Close to everything
Nice house
Negatives:
Gift basket had food that expired more than a year ago!
Dirty . Not clean. Not sanitary
Dirty floors, windows , bathrooms, appliances , furniture, cobwebs. Dead bugs in the tubs .
WiFi issues -but that’s not a big deal other than to communicate that to the property mgr.
I feel bad for the owners . They live so far away and have no idea this is how their house is being maintained . I bet when they visit it gets the real clean . Whatever we paid for the cleaning was just a give away - it was not clean. Cleaning service is taking advantage of the clients and the owners
Commentaires de Gestion de l’hôtel
24 août 2024 par VrboOwner, Gestion de l’hôtel
Hello Matt,
I was sorry to hear that your experience at the Ponderosa did not meet your expectations. We pride ourselves on excellence and as you can see from our previous reviews many agree. We have surprise inspections from our property manager as well as require pictures from our housekeeper after every clean. We will be looking at those again and make any needed adjustments. Thank you for bringing the wifi issues to our attention. Although that is out of our control we do have fiber optic and a device that notifies us when there is a problem. We were not notified of any issues during your stay so we will be checking that device as well. Maureen
par un voyageur
Great friends stay
Publié le 19 mars 2024 sur HomeAwayWe met some friends and stayed in this home. Everything is as advertised and the stay was great. We will be back again
par un voyageur
Great place
Publié le 18 mars 2024 sur HomeAwayGreat place, perfect for our family. Exactly as described:)
par un voyageur
Beautiful Property
Publié le 21 févr. 2024 sur HomeAwayWe enjoyed our stay. It was 5 star in all aspects. The only thing was the driveway is very steep. You will need 4 wheel drive. The owner responded to our issue with ice on the driveway immediately and all was good thereafter. I would highly recommend this property.
par un voyageur
Convenient location
Publié le 7 janv. 2024 sur HomeAwayWe had a very nice time in Angel fire. The location of the property couldn’t have been better as it was a mile or less to slopes and grocery. Guest services were very accommodating. The only downside of this rental was the parking. The drive is steep with a turn in it and while you can park up at the road it’s more of a pull over spot than parking which made it difficult to turn around when going back into town. This was mentioned in the listing and we did have 4x4 which was a must if even attempting to get down the drive.
par un voyageur
100 Stars! Not kidding
Publié le 1 janv. 2024 sur HomeAwayWhere to start…The place is perfect. Just as described. Owner has stuff labeled perfectly for ease. Family of 5 stayed for one week and couldn’t have asked for more. Wi-Fi perfect. Heating perfect. Water temp and pressure perfect.
There isn’t enough stars for the memories we made. Fed mule deer by hand 3 out of 5 mornings. Sled on property daily. Watched huge horses pull sleighs every hour during daylight. Store and gas right around the corner. You can only see a couple houses from the property. Secluded yet not.
All seriousness if you are looking to get out of the city life a bit but still have some other goods and needs this is the spot. Ski resort 3 mins away.
I asked my wife what she would change about the property the question was followed with a long blank pause. That says plenty. It’s even better than the pictures.
Forever thankful the homeowner shared this gem. Couldn’t have had a better time and the memories in this father’s mind are priceless.
Commentaires de Gestion de l’hôtel
1 janv. 2024 par VrboOwner, Gestion de l’hôtel
We are thrilled that you and your family made wonderful memories at the cabin. We enjoyed hosting you and couldn't have asked for better guests.
par un voyageur
Great place to stay
Publié le 13 juill. 2023 sur HomeAwayIt was a great place to stay. A lot of deer.
par un voyageur
Perfect mountain home
Publié le 18 mars 2023 sur HomeAwayWe had a wonderful stay at the house! It has everything you need in the kitchen! It’s the perfect mountain house. The deer come for a visit several times a day! Pay attention to owners disclosure about the driveway- it is steep and 4x4 needed. But u can leave your cars at the top of the hill if you can’t get down.. The owners were so responsive and nice. We got 2ft of snow while there and they had the driveway plowed! Thank u for a great stay!!!! One more disclosure- u have to take your trash to the dump down the road- so don’t wait til the last day of a long trip like we did 🤣
par un voyageur
Review
Publié le 12 mars 2023 sur HomeAwayThe place was real nice but had some trouble with the driveway. Managed to get out and had to park uptop.
par un voyageur
Publié le 12 mars 2023 sur Expedia
Great place to stay! Very nice accommodations! Beautiful area! Great hosts!
