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Hotel Stotsenberg

3.5 star property
3.5-star hotel near Clark Freeport Zone, connected to the convention center

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Photo gallery for Hotel Stotsenberg

Property grounds
Outdoor pool
Front of property - evening/night
Deluxe Room, 2 Single Beds
Free toiletries, hair dryer, slippers, bidet

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

Map
Gil Puyat Ave corner Andres Soriano St, Clark Freeport Zone, Mabalacat City, Pampanga, 2023
  • Clark Freeport Zone
    ‪1 min walk‬
  • Walking Street
    ‪9 min drive‬
  • SM City Clark
    ‪11 min drive‬
  • Angeles City (CRK-Clark Intl.)
    ‪3 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Coffee and/or coffee maker

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Mabalacat City

Clark stay.With a stay at this Clark hotel, you'll be within half a mile (1 km) of Clark Freeport Zone and 2 miles (3 km) of Hann Casino Resort. Royce Hotel and Casino and Nayong Pilipino are also within 2 miles (3 km).

What's nearby

  • Clark Freeport Zone - 1 min walk - 0.0 km
  • Clark Air Base - 4 min drive - 2.4 km
  • Deca Clark Wakeboard Pampanga - 7 min drive - 6.2 km
  • Walking Street - 9 min drive - 8.2 km
  • SM City Clark - 11 min drive - 8.6 km

Getting around

  • Clark Intl. Airport (CRK) - 3 min drive

Restaurants

  • ‪Fortune Hongkong Seafood Restaurant - ‬17 min walk
  • ‪Goji Kitchen + Bar - ‬19 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Matam-ih Authentic Kapampangan Cuisine - ‬19 min walk
  • ‪Empire Bar and Lounge - ‬19 min walk

About this property

Hotel Stotsenberg

3.5-star hotel near Clark Freeport Zone, connected to the convention center
There's a restaurant on site. Public spaces have free WiFi. Hotel Stotsenberg offers its guests an outdoor pool and a fitness center. There are 2 meeting rooms available. Hotel Stotsenberg also features a garden, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free.

This 3.5-star Mabalacat City hotel is smoke free.

  • 239 guestrooms or units
  • 3 levels
  • 4 buildings
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Stotsenberg offers 239 air-conditioned accommodations with coffee/tea makers and slippers. Beds feature premium bedding. Televisions come with cable channels.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Filipino

Similar properties

Concierge desk

Hilton Clark Sun Valley Resort

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, 114 reviews
The price is CA $197
CA $217 total
includes taxes & fees
May 15 - May 16
Hilton Clark Sun Valley Resort

Property amenities

Family friendly

  • In-room refrigerator
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: PHP 350 to 350 per person
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property will be closed from January 30 2024 to December 31 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Stotsenberg

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1200.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 2000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately PHP 350 to 350 per person
  • Rollaway bed fee: PHP 1200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Stotsenberg
Hotel Stotsenberg Angeles City
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Hotel Stotsenberg Philippines/Angeles City
Hotel Stotsenberg Mabalacat City
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Hotel Stotsenberg Hotel
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Hotel Stotsenberg Hotel Mabalacat City

Hotel Stotsenberg Reviews

Reviews

5.8
Rating 10 - Excellent. 7 out of 70 reviews
Rating 8 - Good. 14 out of 70 reviews
Rating 6 - Okay. 23 out of 70 reviews
Rating 4 - Poor. 15 out of 70 reviews
Rating 2 - Terrible. 11 out of 70 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Dorian, Oakland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet area. The hotel was clean and simple. Didn't check out the casino.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Buffet staff lacking
Hotel staff friendly, but a breakfast buffet staff lady was very rude and seemed somewhat lazy. When requested a refill of drink item, lady seemed bothered. Because of poor behavior, we won’t return. Many other hotels in area.
Stayed 2 nights in Oct 2022

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Julius, Baguio city

Travelled with family
Liked: Staff & service
Old and spooky
Stayed 1 night in Apr 2019

8/10 Good

Hannah

Liked: Cleanliness, staff & service, room comfort
The good thing we liked about our stay is the convenience of the location. However, there were some cons about this hotel: -the hotel was a bit old, and so were the amenities -the receptionists were a bit clueless, asking one another on what to do next -the service during breakfast was TERRIBLE. We had to wait for an hour and a half for 2 plates of food. And there were only 3 tables of people then, with 3 people each. 2 groups eventually left without waiting for their order However, the place was clean, the parking lot was huge, and the staff were friendly and entertained my toddler while waiting for our food.
Stayed 1 night in Mar 2019

4/10 Poor

NAPOLEON

Disliked: Staff & service, property conditions & facilities
We’re not coming back.
The staff on check in was a big disappointment. The breakfast the following morning was so late in delivery. The response to our efforts to follow up was unbelievable. We went to the front desk and was told, they are a different department. A different team.
Stayed 1 night in Mar 2019

8/10 Good

Priscilla margareth

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Nice hotel with ammenities for the whole family like swimming pool, billiards, gym and basketball. Good location
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Feb 2019

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort
Better hotels are available.
The hotel is dated and in need of renovating. The pool was nice. The breakfast buffet was not free and the selection was very limited. Not recommended.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wouldn't let us check in a measly 15 minutes prior to our scheduled check in time. When I asked why they said they were "preparing the room". Our room had bugs in it, there were no hand towels, the shower curtain had mold on it, and there was no shampoo, conditioner, soap etc. I'm not sure what they were "preparing" because the room was disgusting.
Stayed 1 night in Feb 2019

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
No coffee, shampoo and soap are almost empty in its container. Toilet flush is broken, bathroom is stained. Towels are too old and stained too!
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stained bathroom floors, stained floor towels, towels are old. Damaged Bathroom flush. Amenities are too far. Service request is not always available (housekeeping, plumbing).
Stayed 1 night in Feb 2019

6/10 Okay

Steven

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good hotel but run down. For the price, it was okay. The best aspect was the service. All staff members where very kind and helpful.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing spectacular about the facilities, still needs to clean up more specially the bathroom and needs some update.. Staffs are very friendly and very courteous.
Stayed 1 night in Jan 2019

6/10 Okay

Vanessa, Los Angeles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel staff had amazing customer service. The lobby, pool, and gym were nice, but the rooms were lacking comfort. The room was very spacious, but it lacked comfort. The bed sheets were old and dirty. When we pulled the comforter down, there was a bug crawling on the bed. The water pressure of the shower was low. The toilet didn’t flush well. The drain to the winked kept clogging up. They only gave us two towels when they knew there’d be 3 of us. This hotel has a ton of potential, the rooms just need to be cleaned up better and updated a little more...
Stayed 2 nights in Nov 2018

4/10 Poor

Zhonglan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
This hotel is too old and the pictures and information online aren't true,those pictures must take 20 years ago.
Stayed 1 night in Jun 2018

8/10 Good

Melanie

Liked: Cleanliness, staff & service
Okay bt can be improve
It was okay.though the hotel could help a bit of updating.the hotel looks old and not well maintain though clean
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Check in was a bit toxic. Had to wait about half an hour before the room was ready! Ordering room service is not available 24 hrs (up to 10 pm only)!
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and within the vicinity of my business visit
Stayed 1 night in Mar 2018

2/10 Terrible

Joe, Benicia, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service is terrible! They don’t seem to connect to their customers!
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were worms in the room. We had to resort to stepping on them to kill them. Staying in a room with worms is gross.
Stayed 2 nights in Jan 2018

6/10 Okay

kitt, Philippines

Liked: Cleanliness
Disliked: Property conditions & facilities
Food at hotel lounge was very disappointing
We ordered a caesar salad and gave us a salad that was unfresh and the lettuce was almost near to expiry. And they replaced it with what we thought was a brand new "fresh batch", but after we have consumed almost half of it, we saw that some of the "unfresh batch" were still present at the bottom of the bowl.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
customer service was very bad. We booked a 1 night stay via online, when we are about to check in by 2 pm, the management can't provide us the room immediately, we have to wait until past 4 pm. they provide us with different alibis for the delay and one of the manager is unprofessional, lacks interpersonal skills, and unable to work under pressure.
Stayed 1 night in Dec 2017

6/10 Okay

Steven

Liked: Cleanliness
frank opinion
basic furnishing. This place is quite isolated from commercial area. Food choice is limited at the restaurant. Place not well maintain other than the lobby area.
Stayed 3 nights in Nov 2017