Note fondée sur 47 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,4 Service et personnel
3,4 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 mars 2024 sur Expedia
par un voyageur
单纯过夜可选择，若对房间有要求不推荐
Publié le 13 juin 2022 sur Hotels我住的214号，房间是很大，但房内没垃圾桶，电视机无法观看频道，被单很差劲，花洒的热水也不热，提供的早餐难以下咽，Wi-Fi也很烂，如果只是单纯过夜是可以选择，但是若对房间有要求不推荐这家。
Commentaires de Gestion de l’hôtel
27 juill. 2022 par RM, Gestion de l’hôtel
Hello Mr. Joo Chuan,
We apologize for your concerns during your stay at our hotel. Rest assured that we have addressed this.
Given a chance please rebook with us and we are giving you a Free Room upgrade.
Thank you for your feedback.
par un voyageur
완전 비추입니다.
Publié le 12 juin 2022 sur Hotels예전에는 나쁘지 않았다고는하는데 숙박비는 현재 예전보다 꽤 가격이 내려간 위더스와 비슷한 수준이지만 천지차이일 정도로 기본적인것조차 아무런 준비가 되어 있지 않습니다.
카드키가 작동되지 않는데 시스템적으로 교체하지도 못하고 열쇠를 받아서 사용했습니다.
변기쪽에서 물이 새는지 변기쪽부터 욕실 바닥 한쪽에 물이 흥건했고 타올이나 휴지등 어메니티가 전혀 준비되어있지 않았으며 그것마저도 요청한 뒤 한시간이나 지나서야 받았지만 타월은 아주 오래되고 더러워서 먼지 수준이 아니라 천 찌꺼기가 떨어질 정도였습니다.
필리핀인 숙박객조차도 엉망이라며 인상을 찌푸렸습니다.
위치도 어중간해서 대기하고있는 트라이시클이 없어서 그랩을 이용하거나 지나가는 트라이시클을 잡아서 협상해야합니다.
룸서비스로 조식이 제공되기는하는데 마늘밥에 뭔지모를 햄과 계란프라이가 나오며 한국인은 먹기 힘들겁니다.
예전에는 픽업이 무료로 제공되었다는 후기를 봤는데 현재 유료입니다.
공사중이라 소음도 있었고 온수도 제공되지 않았습니다.
엘리베이터의 스크린도 모두 파손되어있어 몇층인지 구분할수가 없습니다.
수차례 클락을 방문했고 다양한 숙소를 이용해봤지만 숙박비도 비쌀뿐더러 서비스도 여기의 반값 수준의 숙소보다 훨씬 좋지 못합니다.
Commentaires de Gestion de l’hôtel
27 juill. 2022 par Rm, Gestion de l’hôtel
Hello Mr. Jong Sun,
We apologize for your poor experience with us on your last stay.
Hoping that you will give the hotel a chance to change your point of view. We are offering you a free Room upgrade on your next booking hopefully.
Thank you.
par un voyageur
Publié le 12 juin 2022 sur Hotels
par un voyageur
Publié le 20 mars 2020 sur Expedia
Commentaires de Gestion de l’hôtel
24 mars 2020 par Rose, Gestion de l’hôtel
Dear Valued Guest,
We thank you for the good review.
Hope to be of service with you in the future.
Thank you.
par un voyageur
Publié le 27 févr. 2020 sur Hotels
Booked a room online. Room was not booked. Place look like accommodates prostitutes.
Commentaires de Gestion de l’hôtel
1 mars 2020 par Ciara, Gestion de l’hôtel
Hi, Agnes!
We apologize for the inconvenience you encountered booking online. We'd love to take a closer look into this. You mentioned that you booked a room online and then said, "room was not booked" followed by your observation on our guest accommodation. Just to clarify. could it be that there was a technical issue on our end why your booking got canceled? Or did you intend to cancel due to your observation? If it's latter, we'd like to thank you for your feedback. As a public accommodation company, we cannot discriminate against or segregate our guests based on their appearance, race, religion or national origin. We hope you understand. Please let us know if you have any other concerns.
In Kay Hotel and Residences, you are always welcome!
par un voyageur
Publié le 25 févr. 2020 sur Hotels
It was great service's and comfortable stayed
Commentaires de Gestion de l’hôtel
25 févr. 2020 par Rose, Gestion de l’hôtel
Thank you so Much for the appreciation!
Hope to see you again in the future.
We are very glad to be of service!
Cheers!
par un voyageur
Publié le 15 janv. 2020 sur Hotels
응대 위치 규모는 좋지만 시설관리 청결상태는 별루임
Commentaires de Gestion de l’hôtel
21 févr. 2020 par Ms. Rose, Gestion de l’hôtel
Thank you for your stay at Kay Hotel & Residences.
Hope to see you on your next visit in the Philippines.
par un voyageur
Publié le 14 janv. 2020 sur Hotels
Hotel is in a good location, a bit far away from walking street but still ok. Telephone number on the net was wrong so I had to book via hotel.com. Price was 300 Pesos difference. Don't understaand why they don't accept credit cards at the bar. Pool is not maintained, so if you want a nice pool this is definitely not the place to go. Restaurant food is also ok, nothing special. All signs are written in Korean especially the ones in front of the elevators. Still don't know what was written there exactly
par un voyageur
Publié le 7 janv. 2020 sur Hotels
