Note fondée sur 933 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Preissac
Publié le 2 nov. 2019 sur Expedia
La propreté.
Le personnel bien aussi.
Par contre, j’étais blessé à une main et j’ai entendu qu’on m’appelait cri pou.
Le chauffage n’arrêtait jamais et on ne l’a pas réparé.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Prash, Gestion de l’hôtel
Dear Armando,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Angola/Fremont Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us . Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Prash, Gestion de l’hôtel
Dear Curtis,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Angola/Fremont Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, Please be assured that we are taking the appropriate measures to make this a better place. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
This was the Ramada standard that they are known for! What a dump, from the external doors not locking to the sink not draining to worn out room condition to Ice machines inop to bedbugs!!!
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Naren, Gestion de l’hôtel
Dear Craig Rotarius,Thank you for taking the time to share your feedback regarding your recent stay at our Ramada property. I sincerely apologize for the inconveniences you experienced during your visit.I am genuinely sorry for the issues you encountered, including the non-functioning external doors, sink drainage problems, and the condition of the room. I am also deeply concerned to hear about the ice machines and the bedbugs. Please be assured that these issues are being taken very seriously.Our maintenance and housekeeping teams are already addressing these concerns to ensure that they are resolved promptly. We are also reviewing our procedures to prevent such occurrences in the future.Your feedback is invaluable in helping us improve our services. so we can make this right for you.Thank you again for bringing these matters to our attention. We hope to have the opportunity to regain your trust.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Naren, Gestion de l’hôtel
Dear Paul St Martin,Thank you so much for taking the time to rate your recent stay with us and for the positive 4-star review! We’re delighted to hear that you enjoyed your visit and appreciate your feedback.We also look forward to welcoming you back soon!
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Close to Lake James and family. Reasonably priced.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Naren, Gestion de l’hôtel
Dear Jack,Thank you for taking the time to leave us a review on Expedia. We’re glad to hear that you found our location convenient and reasonably priced.Your feedback is important to us, and we hope to have the pleasure of welcoming you back on your next visit. If there’s anything specific you think we could improve or if you have any additional comments, please don’t hesitate to let us know.Thank you once again for your kind words and for choosing to stay with us!-Ramada by Wyndham Angola/Fremont
par un voyageur
Publié le 31 août 2024 sur Expedia
We never could get the wifi to work
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Naren, Gestion de l’hôtel
Dear Robin,Thank you for sharing your experience with us on Expedia. We’re sorry to hear that you had trouble with the Wi-Fi during your stay. We understand how important connectivity is, and we apologize for any inconvenience this may have caused.Our team is currently reviewing our Wi-Fi systems to ensure that future guests do not face similar issues.We appreciate your feedback and hope to have the opportunity to provide a better experience on your next visit.-Ramada by Wyndham Angola/Fremont
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Naren, Gestion de l’hôtel
Dear Guest,Thank you for rating your stay with us! We’re glad to hear that you had a positive experience. Your feedback is valuable to us, and we hope to make your next visit even better. We look forward to welcoming you back soon!Best regards,Ramada by Wyndham, Angola
par un voyageur
Publié le 25 août 2024 sur Expedia
Worst place I've ever stayed. The room smelled, bed and pillows hard and the sheets felt like they were pilled. We checked in around 10:00pm and left around 4:00am because we were unable to sleep.
Commentaires de Gestion de l’hôtel
26 août 2024 par Naren, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the experience you had during your stay. We strive to provide a comfortable and pleasant environment for all our guests, and it is disappointing to hear that we fell short in your case.We take your concerns very seriously and are addressing the issues you mentioned. We would appreciate the opportunity to make this right. Thank you for bringing this to our attention.Best regards,Ramada by Wyndham
par un voyageur de Neillsville
Publié le 22 août 2024 sur Expedia
Very nice, clean room. Comfortable bed. Thank you.
Commentaires de Gestion de l’hôtel
26 août 2024 par Naren, Gestion de l’hôtel
Dear Daniel,Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay and found the room clean and comfortable. It's always our goal to provide a pleasant experience for our guests, and your kind words mean a lot to us.We hope to welcome you back to Ramada by Wyndham in the future!Best regards,Ramada by Wyndham, Angola
