Note fondée sur 938 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Morgan, Guest Relations, Gestion de l’hôtel
Dear Mike, Thank you for leaving a review of your recent stay. We are happy to see you enjoyed your stay and look forward to your next visit.
par un voyageur
Publié le 28 août 2024 sur Hotels
Check-in was difficult. They could not find our reservation.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Morgan, Gestion de l’hôtel
Dear Anonymous, Thank you for sharing your feedback. I’m sorry to hear about the difficulties you encountered during check-in. We appreciate your feedback as it helps us to identify and address areas for improvement, ensuring a better experience for all our guests. We hope to have the opportunity to better serve you on a return visit.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Morgan, Guest Relations, Gestion de l’hôtel
Dear Renee, Thank you for your review of your stay at Graduate Ann Arbor! We aim to provide our guests with an exceptional stay and I am happy to see we were able to meet your expectations. We look forward to welcoming you back on a future visit.
par un voyageur
Publié le 23 août 2024 sur Expedia
very good
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Morgan, Gestion de l’hôtel
Dear Henry, Thank you for your feedback! We're delighted to hear that you found your stay enjoyable. We look forward to welcoming you back and providing another excellent experience.
par un voyageur
Publié le 23 août 2024 sur Hotels
We love the Graduate Hotels. We hope that Hilton will keep the quirky, niche feel to them now that they have taken over the brand.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Morgan, Gestion de l’hôtel
Dear Jennifer, Thank you for sharing your thoughts with us! We’re thrilled to hear that you love the Graduate brand. We appreciate your feedback regarding the brand’s unique and quirky character. Rest assured, we are committed to preserving the distinctive charm and individuality that make Graduate Hotels special, even as we integrate with Hilton’s broader network. We look forward to welcoming you back and continuing to provide the distinctive experience you enjoy.
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Morgan, Guest Relations, Gestion de l’hôtel
Dear Donna, Thank you for your review of your recent stay. We aim to provide our guests with an exceptional stay so I am sorry to see your stay was just OK. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved stay.
par un voyageur
Publié le 21 août 2024 sur Expedia
Great staff/location.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Morgan, Gestion de l’hôtel
Dear Jennifer, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our staff and location. We take great pride in providing excellent service and a convenient location for our guests. Your positive comments are greatly appreciated and will be shared with our team. We look forward to the opportunity to welcome you back soon.
par un voyageur
Publié le 18 août 2024 sur Expedia
Same as always. I bit tired but still awesome
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Morgan, Gestion de l’hôtel
Dear David, We’re thrilled to hear that you had an awesome stay with us once again. Your feedback is important to us, and we’re continually exploring ways to enhance our property to better meet the needs of our guests. We appreciate your review and look forward to welcoming you back on a return visit.
par un voyageur
Publié le 14 août 2024 sur Expedia
Transportation to and from airport should be there
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Morgan, Gestion de l’hôtel
Dear Madhusudhan, Thank you so much for your wonderful 5/5 review! We’re delighted to hear that you enjoyed your stay with us. While we don’t offer a shuttle service ourselves, we understand how important convenient travel options are. We recommend using ride-sharing services which are reliable and easily accessible in our area. Additionally, we are happy to help you schedule a ride in advance with a local transportation provider. We appreciate your feedback and look forward to welcoming you back in the future.
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Morgan, Guest Relations, Gestion de l’hôtel
Dear Paul, Thank you for choosing Graduate Ann Arbor and for your 5 star review! We are thrilled to see you enjoyed your stay and look forward to welcoming you back in the future.
