Note fondée sur 863 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 oct. 2023 sur Expedia
Bonne qualité prix!
Commentaires de Gestion de l’hôtel
27 oct. 2023 par Sharma RediResponse Specialist, Gestion de l’hôtel
Merci d'avoir pris le temps d'écrire sur votre expérience au RED ROOF INN ANN ARBOR - U OF MICHIGAN SOUTH. Francis, C'est tellement gratifiant de lire que vous avez passé un excellent séjour chez nous et nous apprécions vraiment vos aimables remarques sur notre bonne qualité et notre prix.Nous apprécions votre confiance, Francis, et avons hâte de vous revoir bientôt chez Red Roof, où nous pourrons continuer à vous offrir une autre bonne qualité à un prix abordable !Very truly yours,SharmaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 23 mai 2022 sur Hotels
par un voyageur
Publié le 11 août 2019 sur Hotels
la douche laisse a désirer
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Carolyn, The staff at the Red Roof Inn Ann Arbor - U of Michigan South and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 18 août 2024 sur Expedia
Very clean!
Commentaires de Gestion de l’hôtel
21 août 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Christina, It is so wonderful to see that we at the RED ROOF INN ANN ARBOR - U OF MICHIGAN SOUTH were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our cleanliness. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 17 août 2024 sur Hotels
Surprised that there was no coffee in the room.
Commentaires de Gestion de l’hôtel
20 août 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Ann Arbor - U of Michigan South. We appreciate your 10/10 score following your stay. However, you mentioned that you were surprised that there was no coffee in the room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. In the future should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Sarah, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ANN ARBOR - U OF MICHIGAN SOUTH and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Hello Carolyn, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ANN ARBOR - U OF MICHIGAN SOUTH and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist
par un voyageur
Publié le 13 août 2024 sur Expedia
I found a old dead mouse inside my hotel room under a pillow. Beyond upset management refuses to do anything about it.
Commentaires de Gestion de l’hôtel
14 août 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Dear Ryan,I appreciate you sharing your feedback following your stay at the Red Roof Inn Ann Arbor - U of Michigan South. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the areaSincerely,ToujanaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 10 août 2024 sur Expedia
The stay would have been just fine if we didn't have 50 gnats swarming us and our drinks in our room.
Commentaires de Gestion de l’hôtel
15 août 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Dear Stacy,I appreciate you sharing your feedback following your stay at the Red Roof Inn Ann Arbor - U of Michigan South. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time you're in the area.Sincerely,ToujanaRed Roof Management RediResponse Specialist
