Note fondée sur 890 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 oct. 2023 sur Expedia
Bonne qualité prix!
Commentaires de Gestion de l’hôtel
27 oct. 2023 par Sharma RediResponse Specialist, Gestion de l’hôtel
Merci d'avoir pris le temps d'écrire sur votre expérience au RED ROOF INN ANN ARBOR - U OF MICHIGAN SOUTH. Francis, C'est tellement gratifiant de lire que vous avez passé un excellent séjour chez nous et nous apprécions vraiment vos aimables remarques sur notre bonne qualité et notre prix.Nous apprécions votre confiance, Francis, et avons hâte de vous revoir bientôt chez Red Roof, où nous pourrons continuer à vous offrir une autre bonne qualité à un prix abordable !Very truly yours,SharmaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 23 mai 2022 sur Hotels
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Water didnt get very hot
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Dear Joe, Everyone here at the Red Roof Inn Ann Arbor - U of Michigan South was proud to see your 4/5 score. However, you stated that the water didn't get very hot. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Room smelled like cigarette smoke and strong lemon cleaner.
Construction outside room started very early.
Little flies, like fruit flies, all over bathroom sink and mirror,
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Dear Brad,I appreciate you sharing your feedback following your stay at the Red Roof Inn Ann Arbor - U of Michigan South. I was saddened to read that your stay fell short of your expectations due to the noise disturbance, the insects you reported and other issues mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time you're in the area. Sincerely,ToujanaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Room was v clean but it was overpriced for a football weekend/alum reunion esp for what the place is. $200/night, no breakfast, TV remote broken. Place under construction and there seemed to be some weird people around. Lawnmowers and weed whackers started up early, seemed to be before 9am on what is prob one of their busiest weekends of the year.
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Dear John, We are sorry to hear your recent experience at the Red Roof Inn Ann Arbor - U of Michigan South did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur de Greenville
Publié le 19 sept. 2024 sur Expedia
Good hotel and convenient
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Dear Eswara, Thank you for taking the time to tell us about your stay at the Red Roof Inn Ann Arbor - U of Michigan South. I'm thrilled to read that you were pleased with the upkeep of the property and It's convenience, prompting your 5/5 score. Our main goal is to make sure you have a hassle-free and comfortable stay, so we are excited to hear that we lived up to your expectations. Our Red Roof team value your good comments and look forward to having you visit us again soon for another fantastic stay!Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 17 sept. 2024 sur Hotels
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Spotless
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Jonathan RediResponse Specialist , Gestion de l’hôtel
Dear Elizabeth,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN ANN ARBOR - U OF MICHIGAN SOUTH. It was amazing to read that you were pleased with the cleanliness of our property. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,JonathanRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 17 sept. 2024 sur Hotels
