Note fondée sur 901 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 janv. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2023 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Hello Pujol, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Tyler, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH and I were disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Deanna, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH and I were disappointed to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Hello Sherrie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hey Deah,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Ann Arbor - U of Michigan North and I felt great seeing your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
par un voyageur
Nice budget priced hotel with good room amenities.
Publié le 21 sept. 2024 sur HotelsThe check-in staff was extremely helpful and friendly. The property is an excellent location, with many restaurants and even grocery Stories within a short walk distance.
I feel you get a lot for your money here. It’s definitely not fancy, but the superior rooms are larger, with microwave and mini fridge. I would definitely stay here again.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Dear Rob,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Ann Arbor - University of Michigan North. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding our extremely helpful, friendly staff, excellent, convenient location and our rooms were to your liking. We strive to provide all our guest with the best customer service and all the comforts of home, so I am elated to see we achieved that with your visit. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you for your 8/10 rating. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.It would be our pleasure at Red Roof to have you stay with us again in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Hi Debbie,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn PLUS+ Ann Arbor - U of Michigan North. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Dear Ismael, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Ann Arbor - U of Michigan North. We are sorry you had a less than satisfactory experience, prompting your 4/10 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you’re in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Clean, good location
Publié le 15 sept. 2024 sur HotelsCommentaires de Gestion de l’hôtel
18 sept. 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Hello Dave, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH and I appreciate your score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
par un voyageur
Publié le 14 sept. 2024 sur Hotels
The staff at the hotel were very friendly and knowledgeable. The Plum Market and the Panera bread located within steps of the hotel was definitely a bonus. The hotel itself needs some updating. A bit run down.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Jonathan RediResponse Specialist , Gestion de l’hôtel
Dear JohnThank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ ANN ARBOR - U OF MICHIGAN NORTH. It was great to read that you were pleased with the friendliness of our staff and the convenience of our location, prompting your 8/10 score. However, we do apologize for the upkeep of the property not being to your liking. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,JonathanRed Roof ManagementRediResponse Specialist
