Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Pool home
Publié le 16 déc. 2024 sur HomeAwayWe picked this home because it had many things for kids to do,was assured by asking many times if the pool was going to be working by email we were told the pool was going to be working for our stay nov23-dec5 pool was not in working order,very cloudy asked if it was safe to swim in was told yes pump was not working had someone out to fix that daily heater was not working had been replaced 5 days into our stay,4 of the people got chemical burns from the water,I would of rather them tell me I’m not sure if the pool would be ready for you were working on it than to tell us yes it’s ready,but the inside of the house was beautiful had everything you need to cook if your going to,but the pool put a damper on everything as to 3 of my grandkids were so looking for to swimming for months when we booked,one of the service people told us this pool was still not working and was not properly working when we left.
Commentaires de Gestion de l’hôtel
20 déc. 2024 par VrboOwner, Gestion de l’hôtel
Hi Kathy,
We appreciate your review. I apologize that the pool was not in working order for your stay. We strive to make our homes perfect for our guests so that the experience is excellent, and we are sincerely sorry that this wasn't the case. We are happy to hear that you enjoyed the beautiful house though. We hope you will consider us again on your next visit to the island! - Anna Maria Life Vacation Rentals
par un voyageur
Wonderful
Publié le 21 sept. 2024 sur HomeAwayThe house was great, my advice would be if you know guests are coming turn on the fridge, we had a full order of grocery with a warm fridge. Also the bit of mold on the ceiling near the kitchen was gross and the alarm for the pool was annoying being we had no littles. Pool was fantastic and the house was clean
Commentaires de Gestion de l’hôtel
25 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hi Lucia,
Thank you so much for your review and feedback! I apologize if the fridge wasn't cold when you got here. I noticed you didn't call our office, so I assume it turned out ok for your stay. The alarms are required by law for vacation homes with pools. We’re thrilled you enjoyed your vacation with us. We look forward to welcoming you back soon!
Sincerely,
Your friends at Anna Maria Life Vacation Rentals
par un voyageur
Perfect beach vaca
Publié le 21 juill. 2024 sur HomeAwayThis beautiful vacation home checked all the boxes for us! The pool area was perfect and even provided a shaded area under the deck which was essential for our mid-July vacation. The house is a minute walk to the gorgeous white sand beach and beautiful crystal clear Gulf of Mexico. The house itself was perfect for our family of 5. It was clean, and provided everything we needed to enjoy this vacation. It was very cute and beachy inside. We will definitely be coming back!
Commentaires de Gestion de l’hôtel
24 juill. 2024 par VrboOwner, Gestion de l’hôtel
Hi Maryanne,
Thank you so much for your recent review! We’re thrilled you enjoyed your vacation with us. We look forward to welcoming you back soon!
Sincerely,
Your friends at Anna Maria Life Vacation Rentals
par un voyageur
Perfect
Publié le 13 mai 2024 sur HomeAwayPerfect location and size! The pool was great!!
Commentaires de Gestion de l’hôtel
15 mai 2024 par VrboOwner, Gestion de l’hôtel
Hi,
Thank you so much for your review! We’re thrilled you enjoyed your vacation with us. We look forward to welcoming you back soon!
Sincerely,
Your friends at Anna Maria Life Vacation Rentals
par un voyageur
Water leak issues
Publié le 5 oct. 2023 sur HomeAwayThere are two bathrooms here and the one on the main floor is directly below the upstairs bathroom. When we arrived, there was clearly water damage above the main floor toilet. The “patch” was just some clear packaging tape. The area was black and appeared to be mold (I wish I could attach a picture - it was disgusting and growing daily). After the first day, it started to drip so we called the rental company and they said someone would be out. It wasn’t until the next afternoon that someone came but they left without fixing anything. Then we called back and the next day a plumber came out. His conclusion was that we can’t use the upstairs toilet…so 5 adults were expected to use one toilet. And on top of that, you could get dripped on at any moment using the one downstairs. We asked the plumber if he could at least put something else up to patch the leak so we didn’t have toilet water dripping on us and he said no. I literally used the toilet with a towel on my head for 4 days because I was afraid of the water dripping on me. Also, the photo of the main floor bathroom on this listing is not accurate.
Commentaires de Gestion de l’hôtel
20 déc. 2023 par VrboOwner, Gestion de l’hôtel
Hi Doris,
We are very sorry to learn that home maintenance issues arose during your stay! We understand that sometimes unexpected issues may occur and we apologize sincerely for any inconvenience that this may have caused. We always work to address and rectify issues that may affect our guests right away. The problem was fixed and I truly hope we have the chance to welcome back in the future.
Your Friends at Anna Maria Life Vacation Rentals
par un voyageur
Great place to stay
Publié le 21 sept. 2023 sur HomeAwayWe had a wonderful time. The property is nice and well kept. The property is stocked with plenty of dishes/pans/drinking glasses. The pool is amazing with plenty of sun or shade whatever you want. There are a lot of stairs. The “garage” was very nice with pool floats and air hockey table
Commentaires de Gestion de l’hôtel
22 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi Mary,
Thank you so much for your review! We’re thrilled you enjoyed your vacation with us and look forward to welcoming you back soon!
Sincerely,
Your friends at Anna Maria Life Vacation Rentals
par un voyageur
poor kitchen ware to cook and enjoy your stay
Publié le 28 août 2023 sur HomeAwaylocation great , house nice but not in good condition , it has the comodity but not everything is working fine . shower outside patio was full of grass and cant be used . but i was impressed with the kitchen , first everything look sticky and dirty , very bad condition in every single pan and and ware . its a petty that such a beatiful place dont put a little bit love and care , to have it great . and the rent and fees are not very cheap , so it should go according with the price . island is the best beatiful place a I ll been with my family and we will be back to Anna Maria island for sure .
Commentaires de Gestion de l’hôtel
28 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi Leandro,
Thank you for your recent review. We appreciate your feedback and are pleased that you enjoyed the location and the house's charm.
We apologize for the condition of the kitchenware and the issues you encountered. Your comments have been noted, and we'll address them promptly to enhance the guest experience. We're committed to making improvements based on your feedback.
We're thrilled to hear that you plan to return to Anna Maria Island. We look forward to welcoming you and your family back in the future.
Sincerely,
Your Friends at Anna Mara Life Vacation Rentals
par un voyageur
Nice home but not close enough to beach
Publié le 16 mai 2023 sur HomeAwayThe house is nice. The pool is unique. The description said 200 steps from the beach it is 491 steps. My wife had hip surgery 3 weeks prior so being close to beach was important.
Commentaires de Gestion de l’hôtel
1 juin 2023 par VrboOwner, Gestion de l’hôtel
Hi Dennis,
Thank you for your feedback. It's great to hear that you found our home and pool to your liking.
Regarding the distance to the beach, I'd like to clarify that while the house is indeed approximately 200 steps from one of the beach access points, there are several beach accesses in the vicinity. Depending on the chosen path, the number of steps could vary. I apologize if this caused any confusion.
Please know that we value your comfort and convenience and strive to provide as accurate information as possible. I would be more than happy to provide a detailed map outlining the various access points and their distances for future reference, to better help guests choose the most convenient access.
I understand that being closer to the beach was particularly important for you and your wife given her recent surgery, and I apologize for any inconvenience this may have caused you. I hope that we get the opportunity to host you again in the future.
Sincerely,
Your Friends at Anna Maria Life Vacation Rentals
par un voyageur
Anna Maria
Publié le 21 janv. 2023 sur HomeAwayNice property. Comfortable and well located. Wish there was a larger frying pan.
Commentaires de Gestion de l’hôtel
23 févr. 2023 par VrboOwner, Gestion de l’hôtel
Hi,
Thank you for taking the time to leave a review of our property. We're glad to hear that you found our vacation rental home comfortable and well-located.
We appreciate your suggestion regarding the larger frying pan. We will definitely take your feedback into consideration and see if we can add a larger frying pan to our kitchen inventory. We want to ensure that our guests have everything they need to have an enjoyable stay.
Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.
Sincerely,
Your Friends at Anna Maria Life Vacation Rentals
par un voyageur
Nice house, but with some issues.
Publié le 16 janv. 2023 sur HomeAwayThe house is nicely decorated and comfortably furnished. Neighborhood is great. The outfitting of the kitchen is bad; many things missing. or in bad shape. If you cook, you will be doing a lot of improvising. After initially responding to some maintenance needs quickly, the management company did not follow through. A replacement fridge water filter was left on the doorstep along with two fridge door shelves to replace broken and missing ones that were the wrong size for the fridge. No one contacted us to install them. The management company never even answered my subsequent email about that and that the freezer not working nor making ice. The place definitely needs a new refrigerator. If it matters to you, the pool and the deck only get sun in the morning; they are completely in the shadow of the house during the afternoon.
Commentaires de Gestion de l’hôtel
7 mars 2023 par VrboOwner, Gestion de l’hôtel
Hi Don,
Thank you for taking the time to share your feedback about your recent stay at our property. We're glad to hear that you found the house to be nicely decorated and comfortably furnished, and that you enjoyed the neighborhood.
However, we're sorry to hear that you experienced some issues during your stay. We apologize for the poor outfitting of the kitchen and any inconvenience that it caused. We appreciate your feedback and will take it into consideration as we work to improve the kitchen for future guests.
We apologize for the lack of follow-up from our management company regarding the maintenance issues you mentioned. This is not the level of service we aim to provide and we will be looking into what happened to ensure it doesn't happen again in the future. We're sorry for any inconvenience caused by the replacement fridge water filter and shelves not being installed, and we will be addressing this with our team.
Thank you again for your review and feedback. We hope to have the opportunity to welcome you back in the future to provide a more enjoyable and seamless experience.
Sincerely,
Your Friends at Anna Maria Life Vacation Rentals
