Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
needs TLC
Publié le 2 janv. 2024 sur HomeAwayThe house is in a great location but it’s very dated and and needs work.
par un voyageur
Perfect home and location
Publié le 13 oct. 2023 sur HomeAwayThis was a great home for a long weekend with our family, home was very clean and the check in process was easy. Love the quick walk to the beach and the pool was our favorite.
par un voyageur
Very disappointed customer
Publié le 13 août 2023 sur HomeAwayFor my daughter's birthday, we decided to rent Seas The Day, in Anna Maria Island. It was expensive, but we saw the pictures online and the place looked really good, a cute small cottage house with a private pool, pet friendly and close to the beach. On arrival day, we couldn't believe our eyes! The home looked old and neglected, it was on a main street with a lot of construction noise around, the a/c inlet filter was extremely dirty, 2 broken furniture, a dead cockroach in second bedroom, the pool was dirty, the backyard had toys and trash left from previous guests, leaves were everywhere, in a few words, nothing looked like in the pictures. There was a door alarm on the backyard door which we couldn't reactivate, no cushions on the lounge chairs next to the pool (although they were there in the pictures). If we had the option to get our money back, we would have definitely left on the same day. I called at least 3 times Vacasa customer service and I also sent them photos from the pool and the backyard area and I asked for the manager to call me back to arrange some time for someone to come and clean at least the pool, but nobody ever called me back to address my complaints. Don't spend your money for this rental, the area is beautiful and I am sure there will be many other houses worthy to rent. I will never trust this website to book vacation rentals again, and I will keep posting reviews to other websites too. Pictures are available upon request.
Commentaires de Gestion de l’hôtel
26 sept. 2023 par VrboOwner, Gestion de l’hôtel
Georgia, we are disheartened to read that you experienced issues that kept you from fully enjoying your stay. We apologize if the condition of the home did not meet your expectations and are very sorry to hear of the issues you encountered that negatively impacted your stay. We have passed your feedback to our local staff to work on improving the home for future guests. We hope we can host you again for a much more enjoyable stay.
par un voyageur
Great cozy house, but the pool was a problem
Publié le 30 mai 2023 sur HomeAwayHouse was nice and cozy for my wife and I, we stayed for 8 days and greatly enjoyed it. We did have problems though, the company that manages the pool, LaPensee. We were not able to use the pool for 5 of the 8 days we were there! A LaPensee worker came by mid trip and tested the water, then told us we couldn't get in until further notice, because of algae and a failed water test. but didn't clean it since a thunderstorm was coming in. He said someone would come by the next day. No one did. On Friday I called Vacasa who were super helpful, they called LaPensee, who told them everything was fine with the pool. I challenged that, so they called them back and told them to send someone out there. The same guy came back and I showed him the algae that was still there, and he said it must've come back because they scrubbed it, which I never saw evidence of nor was told anything at all. He said since it was Friday, and he didn't have the right chemicals since he wasn't a supervisor, it wouldn't be until Tuesday before they could take care of it. We checked in Saturday 5/20, and checked out Monday 5/29. We didn't get to use the pool on 5/24, 5/25, 5/26, 5/28, or 5/29. They definitely dropped the ball on this, and based on other reviews for this property, it isn't the first time. I don't blame Vacasa, as it was LaPensee that let us down, but we paid to use the house AND the pool during our stay! Very disappointing. I can't say we are likely to rent this property again after this.
Commentaires de Gestion de l’hôtel
13 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur de Green Bay, Wisconsin
Beautiful pool location was ideal for beach, restaurants & shops.
Publié le 1 mars 2023 sur HomeAwaybeach cottage w/beautiful pool and yard
par un voyageur
The house is in disrepair. We did not even stay and had to find a hotel. Ripoff
Publié le 28 oct. 2022 sur HomeAwayThe house is in disrepair. We have the pictures. We did not feel safe or comfortable there. We contacted the rental company Vacasa asking for a refund. It’s been two weeks. We asked before travels about the condition of the property and they lied to us. We want our money back. I am a teacher. Money is tight. This was an anniversary weekend ruined. Vacasa and by extension VRBO should be ashamed of themselves.
Commentaires de Gestion de l’hôtel
25 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Our stay
Publié le 11 sept. 2022 sur HomeAwayAll in all it was a great vacation . Our only complaint would be that the pool area had trash on the floor and a bunch of hair balls floating in the pool that we had to get out before we could swim . The alarm on the door was an inconvenience always having to remember th hit the bypass button ! It actually went off in the middle of the night several times too !
par un voyageur
Great location
Publié le 23 juill. 2022 sur HomeAwayVery nice, quaint home located a very short walk to the beach.
par un voyageur
Perfect vacation home!
Publié le 13 juill. 2022 sur HomeAwayWe had 4 adults and 3 kids under 5 and we all had a great time! The house was a convenient, short walk to the beach for the beautiful sunrise then the private pool in the backyard was perfect to relax in. Will definitely be staying here again!
par un voyageur
Great location
Publié le 2 juin 2022 sur HomeAwayWe love AMI. This is a great home for a family of 4. Close to the beach and pine avenue.
