Note fondée sur 251 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Friendly staff, good breakfast, clean lobby and room
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Coleen,We are thrilled to hear you appreciated our friendly staff, delicious breakfast, and clean facilities. Your satisfaction is our top priority, and we hope to welcome you back for another excellent stay in the future.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello Tim,We are excited to hear you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back soon!
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Very clean and modern. Great internet
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Manager, Gestion de l’hôtel
Hello Randy,We are pleased to hear that you found our hotel clean and modern. Your appreciation for the internet service is valued as we strive to provide a seamless experience for our guests. Should you have any further feedback or require assistance in the future, please feel free to contact our management team directly.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Our room was definitely NOT clean. Carpet was visibly not vacuumed, AC unit smelled of mold when used and we found 3 dead cockroaches in the bathroom that appeared to have been there awhile because they were obviously squished. There was also hair in the sheets that made me believe that they were not changed from the previous guest.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Manager, Gestion de l’hôtel
Hello Amy,We are sorry to hear about your experience and appreciate you bringing this to our attention. We encourage guests to reach out to our management team directly to address any concerns during their stay. Your feedback is valuable for us to improve our services.
par un voyageur
Publié le 29 août 2024 sur Expedia
This motel is just off I-80 so very convenient for travelers. Everything was very clean. Breakfast was good. Would recommend
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Greta,We appreciate you taking the time to share your feedback and recommendation. We're delighted to hear that you found our location convenient, the room clean, and enjoyed our breakfast offerings. Should you have any further comments or need assistance, please feel free to reach out to our management team directly.
par un voyageur
Publié le 24 août 2024 sur Expedia
I have never paid for a hotel and not stayed before. We were in town for a family reunion and this is the only hotel accommodations because of the size of the town. Multiple family members were staying in this hotel but beings we all came from different states we arrived at different times, however young cousins wanted to share rooms, should be ok and perfectly normal. My first red flag was when i was asked if i was staying alone, i explained i was but Multiple family members were already there. Checked in and they told me i couldn't use the side door to get to my room i had to use the front door. I carried a load of stuff to my hotel and when came back 3 of them cornered me in the hallway screaming at me that i hadn't paid but i had on a travel site, and started yelling about extra people, because of multiple family members but we weren't all staying together. It was midnight so i just paid the extra $50 and figured when everyone got up in the morning we would clear it up, but then i was told beings it was after 9pm they could not give me a receipt for my extra charge, their system shuts down. So their system was up to charge my card but not to print my receipt.
Every time i left my room to go to my car they were watching me, and by this point I wasn't comfortable staying and checked out. They could check me out but wouldn't again give me a receipt.
I travel extensively by myself and have never felt as uncomfortable as I did in this hotel.
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Hello Theresa,We regret to hear about your experience at our hotel. Please know that our team follows strict policies to ensure the security and comfort of all our guests. Any discrepancies are addressed following our standard procedures. We apologize for any inconvenience caused and encourage you to reach out to our management team directly for further assistance with your concerns. Your feedback is valuable to us for improving our services.
par un voyageur
Publié le 11 août 2024 sur Expedia
Definitely overpriced. I went to my room and the door was already opened for some reason. The front desk staff aren’t very helpful. The rooms could have been cleaner. Just not worth the price.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Breanna,We appreciate you taking the time to share your feedback with us. It's important to us that guests' expectations are met, and we'll pass your comments along to the appropriate departments for review. Thank you for staying with us, and we hope to welcome you back in the future.
par un voyageur
Publié le 11 août 2024 sur Expedia
Room was very clean and spacious. The staff was nice and helpful. One the best places to stay in the area. Breakfast was okay, but free. Great stay!
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Monique,We are delighted to hear that you enjoyed the cleanliness and spaciousness of your room, as well as the helpfulness of our staff. It's wonderful to know that you found us to be one of the best places in the area to stay. We appreciate your feedback on breakfast and are glad you had a great overall experience with us!
par un voyageur
Publié le 5 août 2024 sur Expedia
Everything
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Karen,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.
par un voyageur
Great Stop
Publié le 31 juill. 2024 sur HotelsOur stay was wonderful. The clerk on duty made sure everything was perfect. Our room was perfect. Breakfast was perfect. We could not have asked for more!
Commentaires de Gestion de l’hôtel
1 août 2024 par Manager, Gestion de l’hôtel
Hello James,We are delighted to hear that you had a wonderful stay with us! Our team always strives to provide excellent service and we are pleased to know that you enjoyed your room and breakfast experience. Your satisfaction is our top priority and we look forward to welcoming you back in the future.
