6/10 Okay
Anthony Eric
Travelled with partner
18 Jan 2025
Liked: Cleanliness
We decided to stay at a very nice, all-inclusive hote on this trip. Sadly, it was off season so a lot of the things were not available. I won’t hold that against the property because I understand there is peak & non-peak season….however, the lack of dining options in the off season was extremely disappointing. We stayed there for a week and the food choices were buffet, buffet, or buffet…lol. You get it. There were no other restaurants available besides the up charges for the Steak House, Japanese/Sushi, Italian restaurant, or Fish restaurant. A person can really only eat at a buffet so many times…by the time the week was over, I really didn’t even want to even look at the buffet.
We did get reservations for the Steak restaurant one night. I just had some dental work so my mouth was still quite sore. So I didn’t even cut into my steak. I told the attendant to wrap it up for me and I would eat it later that night. She promptly took it away with the rest of the dishes & threw it in the garbage. When we were ready to leave, I asked for it and she told me she had thrown it away 😳😬. I was shocked! So we asked for the 30£ to be taken off the bill and was told we had to go to guest services for that. We did so and was pretty much told too bad. Not cool.
Room serv was an extra charge which should have been free due to the lack of dining options-but there weren’t many options there either. Room was nice but odor from toilet/sewer was bothersome. Out of room for rest of review.
