Note fondée sur 51 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Ismael and the team méritent Bien leur note de 9
Publié le 23 sept. 2020 sur HotelsSéjour magnifique en famille dans cet établissement. Belle infrastructure. Bien entretenu. Très bon service en général . Room service peu réactif par moment. Équipe dynamique à l écoute malgré des difficultés d’anglais. Ismael grace à son écoute client essaye d’améliorer les prestations de l’hôtel. Très fort potentiel pour cet hôtel. Et peut encore mieux faire dans l avenir à mon avis.
Commentaires de Gestion de l’hôtel
23 sept. 2020 par Elena DÜDEN, crm_ichotels.com.tr, Gestion de l’hôtel
Cher Anas, Tout d'abord, au nom d'IC Hotels, nous vous remercions beaucoup de votre séjour et de vos précieux commentaires. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour. Nous ferons de notre mieux pour améliorer notre room service.
Nous sommes impatients de vous accueillir à nouveau dans IC Hotels.
par un voyageur de doha
Publié le 20 août 2024 sur Expedia
Everything was perfect
Commentaires de Gestion de l’hôtel
20 août 2024 par İrina Yılmaz, Gestion de l’hôtel
Dear Ahmad,First all thank you for choosing IC Hotels Residence and for taking the time to wright a comment about our hotel. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department
par un voyageur
Publié le 12 août 2024 sur Expedia
As someone who was looking for a summer vacation with my little family, I must say that IC Hotels Residence did not disappoint!
This was our first time in Antalya and we were looking for a resort with a blend between fun for the children and relaxation for the adults and I am delighted to know we made the right choice! We stayed in the calm and serene Lake Villa (Duplex), which had access to a shared pool with 2 bedrooms and a living area. The Villa was spacious and maintained to a good standard daily and the pool was perfect for us for a morning swim.
As a guest of the Residence, we also had access to the IC Green Palace and this was great for us as it allowed the kids to enjoy all the facilities, such as the aqua parks, beach, snack bars as well as Kids clubs and evening theatre performances (which by the way is hugely underestimated!). Ice cream and cold/hot drinks are never too far away as everything is available within reach.
If you're good with noise well into the night and crowds of people throughout the day then IC Green Palace is still a very good option. If you're looking for a relaxing stay, away from all the noise and a more refined and sophisticated experience, then I would suggest spending the extra to stay at the Residence.
The perks of the residence include things like access to the amazing Mavi restaurant (great selection of food with a more refined elegance) and 24/7 bar, on sight pool, relaxation sauna and hamam area etc. We will go again, highly recommend!
Commentaires de Gestion de l’hôtel
13 août 2024 par İrina Yılmaz, Gestion de l’hôtel
Dear Shahidul Syed,First of all, let us thank you for such sincere and positive feedback!We are so glad to hear that as the IC Hotel we fulfilled your expectations again and your stay in our hotel has caused you so many enthusiastic emotions! We are happy that all the hard work and conscientiousness of our employees are reflected in the service offered, which you have so highly appreciated!We always try to find a personal approach to each client and satisfy their deepest desires. That is why we provide a wide spectrum of services and activities for all age categories of travelers.Thank you once again for your gracious feedback and highest marks, it’s the greatest motivation for all of our team.We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you and your loved ones back again in the near future!Kind regards,IC HotelsCRM Department
par un voyageur
Publié le 8 août 2024 sur Expedia
Amazing hotel, great staff. Lovely beach and kids club. We got upgraded in our last two nights which was lovely. Treated like VIPs throughout our stay
Commentaires de Gestion de l’hôtel
9 août 2024 par İrina Yılmaz, Gestion de l’hôtel
Dear Sukhdeep,As a part of the IC Hotels we would like to thank you for taking your precious time to write such a positive review regarding your recent stay at our hotel. We are very glad to learn that overall you had a positive experience. Your comments regarding the spotless service and facilities and the high rating are the best compliments for us!We are happy to be part of a great memory of your trip and look forward to the pleasure to be your host again!Kindest regards,IC HotelsCRM Department
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juill. 2024 par İrina Yılmaz, Gestion de l’hôtel
Dear Maaz,Thank you for your evaluation of our IC Hotels. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department
par un voyageur de Sarasota
Publié le 21 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juill. 2024 par İrina Yılmaz, Gestion de l’hôtel
Dear Abdullah,Thank you for your evaluation of our IC Hotels Residence. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department
par un voyageur
Publié le 21 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juin 2024 par IC Hotels CRM Department, Gestion de l’hôtel
Sayın İsmail Murat,Öncelikle otelimizi tercih etmiş olduğunuz için çok teşekkür ederiz.Sizi ve sevdiklerinizi her zaman otelimizde ağırlamaktan mutluluk duyarız. Soru ve istekleriniz için bizlerle iletşime geçmekten lütfen çekinmeyiniz.Saygılarımızla,IC HotelsCRM Departmanı
par un voyageur de Chippenham
Publié le 16 juin 2024 sur Expedia
The residence 'private' area (pool, bar, restaurant) is really very pleasant and much quieter than the main hotel next door. The food in this area is very good and has plenty of options. The lake villa rooms are really spacious, but a maybe a little tired and some back onto a road. The service is strong on effort (very polite) but lacking in effectiveness at times. Lots' of little things done poorly needing correction or chasing up. There are some very good staff but they seem in the minority. So it's a bit hit and miss.
Commentaires de Gestion de l’hôtel
19 juin 2024 par IC Hotels CRM Department, Gestion de l’hôtel
Dear Simon,Thank you for taking the time to share your recent experience at our hotel. We are delighted to hear that you had an overall positive stay and that you found our staff, facilities, and location to be satisfactory.We also appreciate your feedback regarding the lake villa rooms.Our renovation efforts are being meticulously planned in light of the suggestions and opinions of our esteemed guests. Rest assured that satisfactory solutions will be produced to your utmost satisfaction.Your comments have been shared with the hotel management for checking and future improvement. Thank you for bringing this subject to our attention. Thank you again for your feedback. We are always looking for ways to improve our services, and your comments will be taken into consideration. We hope to have the opportunity to welcome you back to our hotel in the future.Please, do not hesitate to contact us for your future questions and requests. Best Regards,IC HotelsCRM Department
par un voyageur
Publié le 9 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 mai 2024 par IC Hotels CRM Department, Gestion de l’hôtel
Dear Dylan,We thank you for the high evaluation of our services. We will be always happy to welcome you at IC Hotels ResidenceKind Regards,IC HotelsCRM Department
par un voyageur
Kendinizi evinde hissetmek İstiyorsanız IC Rezidan
Publié le 19 avr. 2024 sur HotelsI CRezidance a Bu yıl ikinci Gidişimiz geçen yıl çok memnun olmuştuk bu sene de aynı memnuniyetimiz devam etti gerek girişte gerek konaklamamızda gerekli çıkışta hiçbir şekilde memnuniyetsizlikle karşılaşmadık özellikle restoran bölümünün sorumlusu Şirin bey ve ekip arkadaşları bize tam aile mutfağı ve restoranı yaşattı inanın ki Türkiye’nin en lüks her şey dahil
otellerinde de konakladık ama asla böyle bir imkan hizmet ve aile içindeymiş gibi hissettirmedi Gerek restoranı gerek Kafeteryası gerek oda hizmetleri olsun en üst düzeyde en iyi imkanda en kaliteli menü ve hizmette birlikte birlikte beş gün geçirdik iki senedir ramazan tatilimizi burada geçiriyoruz inşallah seneye de yine buraya gelme düşüncemiz mevcut
İki senedir yapmış olduğumuz tatilde otel sahipleri İbrahim Çeçen ve ailesi de bizimle beraber konaklama imkanı yaşattı bize ve onları da gördük tanıdık ve çok mütevazi bir insan olduklarına şahit olduk zaten bu mütevazilik ve aile düzgünlüğünden olsa gerek bu güzellikler
Kendilerine ve çalışanlarına tekrar teşekkür eder seneye buluşmak dileğiyle
Saygılarımla
Arif Coşkun
Commentaires de Gestion de l’hôtel
20 avr. 2024 par İrina Yılmaz, Gestion de l’hôtel
Sayın Aif Coşkun, Konaklamanızda IC Hotels Residence ailesini tercih ettiğiniz ve değerli görüşlerinizi bizimle paylaşma nezaketiniz için çok teşekkür ederiz. Öncelikle zamanınızdan ayırarak tarafımıza iletmiş olduğunuz övgü dolu yorumlarınız için sizlere teşekkür ederiz. Konaklamanızdan ve hizmetlerimizden memnun kalmanız ve mutlu ayrılmış olmanız bizi çok mutlu etmiştir. IC Hotels ekibimiz hakkında iletmiş olduğunuz yorum yönetimimiz ile paylaşılmıştır. Teşekkür ederiz. Sizleri en yakın zamanda tekrar IC Hotels ağırlamak dileğiyle.Saygılarımızla,IC HotelsCRM Department
