Note fondée sur 49 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Ismael and the team méritent Bien leur note de 9
Publié le 23 sept. 2020 sur HotelsSéjour magnifique en famille dans cet établissement. Belle infrastructure. Bien entretenu. Très bon service en général . Room service peu réactif par moment. Équipe dynamique à l écoute malgré des difficultés d’anglais. Ismael grace à son écoute client essaye d’améliorer les prestations de l’hôtel. Très fort potentiel pour cet hôtel. Et peut encore mieux faire dans l avenir à mon avis.
Commentaires de Gestion de l’hôtel
23 sept. 2020 par Elena DÜDEN, crm_ichotels.com.tr, Gestion de l’hôtel
Cher Anas, Tout d'abord, au nom d'IC Hotels, nous vous remercions beaucoup de votre séjour et de vos précieux commentaires. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour. Nous ferons de notre mieux pour améliorer notre room service.
Nous sommes impatients de vous accueillir à nouveau dans IC Hotels.
par un voyageur
Publié le 8 août 2024 sur Expedia
Amazing hotel, great staff. Lovely beach and kids club. We got upgraded in our last two nights which was lovely. Treated like VIPs throughout our stay
Commentaires de Gestion de l’hôtel
9 août 2024 par İrina Yılmaz, Gestion de l’hôtel
Dear Sukhdeep,As a part of the IC Hotels we would like to thank you for taking your precious time to write such a positive review regarding your recent stay at our hotel. We are very glad to learn that overall you had a positive experience. Your comments regarding the spotless service and facilities and the high rating are the best compliments for us!We are happy to be part of a great memory of your trip and look forward to the pleasure to be your host again!Kindest regards,IC HotelsCRM Department
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juill. 2024 par İrina Yılmaz, Gestion de l’hôtel
Dear Maaz,Thank you for your evaluation of our IC Hotels. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department
par un voyageur de Sarasota
Publié le 21 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juill. 2024 par İrina Yılmaz, Gestion de l’hôtel
Dear Abdullah,Thank you for your evaluation of our IC Hotels Residence. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department
par un voyageur
Publié le 21 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juin 2024 par IC Hotels CRM Department, Gestion de l’hôtel
Sayın İsmail Murat,Öncelikle otelimizi tercih etmiş olduğunuz için çok teşekkür ederiz.Sizi ve sevdiklerinizi her zaman otelimizde ağırlamaktan mutluluk duyarız. Soru ve istekleriniz için bizlerle iletşime geçmekten lütfen çekinmeyiniz.Saygılarımızla,IC HotelsCRM Departmanı
par un voyageur de Chippenham
Publié le 16 juin 2024 sur Expedia
The residence 'private' area (pool, bar, restaurant) is really very pleasant and much quieter than the main hotel next door. The food in this area is very good and has plenty of options. The lake villa rooms are really spacious, but a maybe a little tired and some back onto a road. The service is strong on effort (very polite) but lacking in effectiveness at times. Lots' of little things done poorly needing correction or chasing up. There are some very good staff but they seem in the minority. So it's a bit hit and miss.
Commentaires de Gestion de l’hôtel
19 juin 2024 par IC Hotels CRM Department, Gestion de l’hôtel
Dear Simon,Thank you for taking the time to share your recent experience at our hotel. We are delighted to hear that you had an overall positive stay and that you found our staff, facilities, and location to be satisfactory.We also appreciate your feedback regarding the lake villa rooms.Our renovation efforts are being meticulously planned in light of the suggestions and opinions of our esteemed guests. Rest assured that satisfactory solutions will be produced to your utmost satisfaction.Your comments have been shared with the hotel management for checking and future improvement. Thank you for bringing this subject to our attention. Thank you again for your feedback. We are always looking for ways to improve our services, and your comments will be taken into consideration. We hope to have the opportunity to welcome you back to our hotel in the future.Please, do not hesitate to contact us for your future questions and requests. Best Regards,IC HotelsCRM Department
par un voyageur
Publié le 9 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 mai 2024 par IC Hotels CRM Department, Gestion de l’hôtel
Dear Dylan,We thank you for the high evaluation of our services. We will be always happy to welcome you at IC Hotels ResidenceKind Regards,IC HotelsCRM Department
par un voyageur
Kendinizi evinde hissetmek İstiyorsanız IC Rezidan
Publié le 19 avr. 2024 sur HotelsI CRezidance a Bu yıl ikinci Gidişimiz geçen yıl çok memnun olmuştuk bu sene de aynı memnuniyetimiz devam etti gerek girişte gerek konaklamamızda gerekli çıkışta hiçbir şekilde memnuniyetsizlikle karşılaşmadık özellikle restoran bölümünün sorumlusu Şirin bey ve ekip arkadaşları bize tam aile mutfağı ve restoranı yaşattı inanın ki Türkiye’nin en lüks her şey dahil
otellerinde de konakladık ama asla böyle bir imkan hizmet ve aile içindeymiş gibi hissettirmedi Gerek restoranı gerek Kafeteryası gerek oda hizmetleri olsun en üst düzeyde en iyi imkanda en kaliteli menü ve hizmette birlikte birlikte beş gün geçirdik iki senedir ramazan tatilimizi burada geçiriyoruz inşallah seneye de yine buraya gelme düşüncemiz mevcut
İki senedir yapmış olduğumuz tatilde otel sahipleri İbrahim Çeçen ve ailesi de bizimle beraber konaklama imkanı yaşattı bize ve onları da gördük tanıdık ve çok mütevazi bir insan olduklarına şahit olduk zaten bu mütevazilik ve aile düzgünlüğünden olsa gerek bu güzellikler
Kendilerine ve çalışanlarına tekrar teşekkür eder seneye buluşmak dileğiyle
Saygılarımla
Arif Coşkun
Commentaires de Gestion de l’hôtel
20 avr. 2024 par İrina Yılmaz, Gestion de l’hôtel
Sayın Aif Coşkun, Konaklamanızda IC Hotels Residence ailesini tercih ettiğiniz ve değerli görüşlerinizi bizimle paylaşma nezaketiniz için çok teşekkür ederiz. Öncelikle zamanınızdan ayırarak tarafımıza iletmiş olduğunuz övgü dolu yorumlarınız için sizlere teşekkür ederiz. Konaklamanızdan ve hizmetlerimizden memnun kalmanız ve mutlu ayrılmış olmanız bizi çok mutlu etmiştir. IC Hotels ekibimiz hakkında iletmiş olduğunuz yorum yönetimimiz ile paylaşılmıştır. Teşekkür ederiz. Sizleri en yakın zamanda tekrar IC Hotels ağırlamak dileğiyle.Saygılarımızla,IC HotelsCRM Department
par un voyageur
Publié le 9 avr. 2024 sur Expedia
We had an amazing stay at IC Residency! Our choice of a beach villa was perfect – it was well-maintained, beautiful, and had a private pool. The villa also came with a dedicated cabana at the beach, which was a great perk.
The true highlight of our stay, however, was the exceptional hospitality. Both the restaurant staff and the cabana staff at the beach went above and beyond to make us feel welcome and comfortable. We were impressed by the food options as well. Everyone at the resort truly seemed dedicated to ensuring our stay was enjoyable.
Based on this fantastic experience, I would highly recommend IC Residency to anyone looking for a luxurious and relaxing getaway.
Commentaires de Gestion de l’hôtel
10 avr. 2024 par İrina Yılmaz, Gestion de l’hôtel
Dear Arun K,On behalf of the IC Hotels Residence, we would like to express our sincere gratitude for choosing our hotel for your vacation and for taking the time to share your experience with us.We ara very pleased to read that you enjoyed your stay with us and were very satisfied with the services . We really appreciate warm compliments about our staff, it is the greatest motivation for every one of us to maintain our standards and provide guests with the best service.We are happy to be part of a great memory of your trip and look forward to the pleasure to be your host again!Kind regards,IC HotelsCRM Department
par un voyageur
Publié le 8 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 avr. 2024 par İrina Yılmaz, Gestion de l’hôtel
Dear Alexandra,Thank you for your evaluation of our IC Hotels Residence. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department
