Note fondée sur 45 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 oct. 2024
Great hotel!
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Asuman, Gestion de l’hôtel
Dear Terrie Marie,Thank you very much for your kind Feedback.Best regards
par un voyageur
Publié le 3 déc. 2023 sur Expedia
We stayed at the hotel for 9 days at the end of November. The hotel staff is really very kind and they deserve all the praise. They are always smiling and ready to make you enjoy your stay.
The food is very tasty and the offer is varied. We were very satisfied with the food. There is something to eat and drink throughout the day.
The room was cleaned every day but not very thoroughly and I don't think they change the sheets very often. So it would be good if they can improve that service.
When it got cold outside, the heating did not work in the hotel bar and lobby for several days and it was very cold. After when they turned on the heating, it was warm and cozy. The rum was always warm.
The courtyard of the hotel is large with many palm trees and a huge pool so it was pleasant to walk around. The beach is very close, approximately 3 minutes' walk from the hotel, but not so big.
The playroom for children does not offer much entertainment. They say it's because of the winter concept because they don't have many children as guests now. But the girl working there is very nice.
There weren't many guests so it wasn't crowded anywhere and we really enjoyed our vacation. I absolutely recommend this hotel.
par un voyageur
Publié le 2 déc. 2022 sur Expedia
Immer wieder gerne sind sehr begeistert vom Hotel
par un voyageur
Publié le 27 juill. 2022 sur Expedia
Die Personalien haben sprachmängel uns nicht versteh insbesondere finde ich wichtig beim Empfang ans redemption zumindest muss Mann English reden kann.
par un voyageur
Publié le 29 mai 2022 sur Expedia
It is a nice hotel, with management issues. Staff, even at the reception are not able to speak English/German to solve simple problems and this resulted in a big confusion during our stay. Also at the check in, we were given no information about the programs available for the guests or kids, available restaurants or the location of Gym. And this is a huge issue, considering the size of the hotel and lack of a map/or a written program. The food is not exceptional. Some staff at the restaurant (not all) are really unhelpful and in general the hotel management needs a proper adjustment. However, in general a clean, large hotel with a lot of activities ( which you need to find out about them by yourself).
par un voyageur
Publié le 24 oct. 2019 sur Expedia
Location, Food , facilities, room size, activities
Commentaires de Gestion de l’hôtel
24 oct. 2019 par RW, Gestion de l’hôtel
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
par un voyageur de Toronto , Canada
Publié le 28 sept. 2019 sur Expedia
Well appointed property with friendly staff . Diverse food for all tastes and preferences. Will return for sure. We had a very good vacation. The down side was the multitude of kids in all areas of the hotel. Maybe a larger area for adult dinner and entertainment will make it perfect
Commentaires de Gestion de l’hôtel
5 oct. 2019 par RW, Gestion de l’hôtel
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
par un voyageur
Publié le 26 sept. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2019 par RW, Gestion de l’hôtel
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
par un voyageur
Beyond my expectations
Publié le 3 sept. 2019 sur HotelsI went there in late August for a family vacation. It's a beautiful resort and very friendly staff. The food at the all inclusive restaurant was beyond my expectations. Many choices to enjoy for breakfast, lunch and dinner and snack in between. The pools are really great. Also the nightly performances at the amphitheater were really amazing.
Commentaires de Gestion de l’hôtel
7 sept. 2019 par RW, Gestion de l’hôtel
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
par un voyageur
Publié le 31 juill. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
3 août 2019 par RW, Gestion de l’hôtel
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
