Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Algérie
Publié le 1 oct. 2018 sur Expedia
Un hôtel extraordinaire rien à dire tout était au top
Commentaires de Gestion de l’hôtel
9 mai 2019 par Trendy Lara Hotel, Gestion de l’hôtel
Chère Chantal
Avant tout, nous tenons à vous remercier d’avoir pris le temps de nous laisser votre avis.
En tant que la famille de Trendy Lara Hotel nous visons en premier le confort et la satisfaction de nos invités pour leurs offrir une agréable séjour. Nous sommes heureux que vous êtes satisfaite de nos services et vous avez pu pleinement profiter.
Dans l’espoir de vous accueillir de nouveau, nous vous souhaitons une agréable journée.
Sincères salutations.
Trendy Lara Hotel
par un voyageur
Magnifique séjour
Publié le 3 mai 2018 sur HotelsSuperbe hôtel , chambre très propre spacieuse . Restaurant très bon repas avec divers choix . Je recommande cette hôtel !
Commentaires de Gestion de l’hôtel
13 juin 2019 par Trendy Lara Hotel, Gestion de l’hôtel
Chère Chantal
Avant tout, nous tenons à vous remercier d’avoir pris le temps de nous laisser votre avis.
En tant que la famille de Trendy Lara Hotel nous visons en premier le confort et la satisfaction de nos invités pour leurs offrir une agréable séjour. Nous sommes heureux que vous êtes satisfaite de nos services et vous avez pu pleinement profiter.
Dans l’espoir de vous accueillir de nouveau, nous vous souhaitons une agréable journée.
Sincères salutations.
Trendy Lara Hotel
par un voyageur
Publié le 6 déc. 2019 sur Hotels
yemek konusunda çok iyi hizmet çalışanlar güler yüźlü
Commentaires de Gestion de l’hôtel
9 déc. 2019 par Trendy Hotel Yönetimi, Gestion de l’hôtel
Değerli Misafirimiz ''Kadir'',
Öncellikle Trendy Lara ailesi olarak otelimizi tercih ettiğiniz için teşekkür ederiz. Ayrıca kıymetli vaktiniz ve güzel düşüncelerinizi Expedia kullanıcılarıyla paylaşmanız bizleri onure etmiştir.
Sizleri tekrardan Trendy Lara ayrıcalıklarıyla ağırlamaktan mutluluk duyacağımızı belirtir en güzel ve sağlıklı günlerin sizinle olması dileğiyle,
Saygılarımızla,
Trendy Hotel Yönetimi
par un voyageur
Publié le 17 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
23 mars 2020 par Trendy Lara Hotel, Gestion de l’hôtel
Thank you very much
par un voyageur
Publié le 15 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
23 nov. 2019 par Trendy Lara Hotel , Gestion de l’hôtel
Dear Valued Guest,
We would like to thank you for your loyalty and taking your valuable time for evaluating our services.
Your comments are of utmost importance to us as they help and guide our team to evaluate and improve Trendy’s service standards. We really appreciate also to speak afterward personally with you about each point and you can be assure that your comments have been taken seriously into consideration for instant enhancement to ensure we are meeting guest expectations and maintaining high standards.
It is indeed very gratifying to know that you will give us a second chance to provide a better and incredible holiday.
par un voyageur
Publié le 14 oct. 2019 sur Expedia
alles hat uns gefallen gibt nichts zu beanstanden, freundliches Personal, marken Getränke cola etc,
Commentaires de Gestion de l’hôtel
25 nov. 2019 par Trendy Lara Hotel, Gestion de l’hôtel
Sehr geehrter Gast,
vielen Dank für Ihre positive Bewertung!
Wir freuen uns sehr über Ihre Zufriedenheit und die netten Worte, die Sie an unser Hotel und Personal gerichtet haben.
Es wäre schön, Sie auch im nächsten Jahr in unserem Hause begrüßen zu dürfen.
Mit sonnigen Grüßen aus Kundu
Trendy Lara Hotel
par un voyageur
Publié le 5 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
23 nov. 2019 par Trendy Lara Hotel , Gestion de l’hôtel
Dear Valued Guest ,
We would like to thank you for your loyalty and taking your valuable time for evaluating our services.
Your comments are of utmost importance to us as they help and guide our team to evaluate and improve Trendy’s service standards. We really appreciate also to speak afterward personally with you about each point and you can be assure that your comments have been taken seriously into consideration for instant enhancement to ensure we are meeting guest expectations and maintaining high standards.
It is indeed very gratifying to know that you will give us a second chance to provide a better and incredible holiday.
Kindest regards,
Trendy Lara Hotel
par un voyageur
Started bad but ended well! 😁
Publié le 29 août 2019 sur HotelsI had booked 3 family suites and 1 standard room. The 3 family rooms I first received didn’t match the description/pictures shown on hotels.com & the AC’s didn’t cool for all 3 “FAMILY SUITES”. As per hotel management, as long as there is air coming out of the AC, it is working.
After a long waste of my nights sleep and a long discussion with the hotels receptionist as well as hotel.com’s online chat service I was able to get assurance that it will be solved in the morning. However, when I approached the receptionist in the morning breaking my sleep early due to the boiling circumstances and rooms not in sleeping condition; the receptionist said that you can talk to the guest relations lady. The lady then said that I’ll try my best but our hotel is fully booked and we cannot do anything other than try and fix your AC’s. I didn’t like the sound of that as the technicians had visited our rooms 3 times already and managed to do nothing while they said it’s working now!
I went back and talked to the online hotels.com chat who at first would not proceed as apparently the previous agent had left my complaint as solved which was incorrect! I managed to convince the new agent that if the complaint was solved I would know and to proceed with my complaint to the next level. The agent did so and told me to proceed to guest services. I went to the same lady who was very friendly (don’t remember her name) and managed to first change one of my rooms and then later all to a garden suite.
Commentaires de Gestion de l’hôtel
23 nov. 2019 par Trendy Lara Hotel, Gestion de l’hôtel
Dear Valued Guest (Yahya),
We would like to thank you for your loyalty and taking your valuable time for evaluating our services.
Your comments are of utmost importance to us as they help and guide our team to evaluate and improve Trendy’s service standards. We really appreciate also to speak afterward personally with you about each point and you can be assure that your comments have been taken seriously into consideration for instant enhancement to ensure we are meeting guest expectations and maintaining high standards.
It is indeed very gratifying to know that you will give us a second chance to provide a better and incredible holiday.
It would be a pleasure for me to assist you in person on your upcoming stay to be assured that your preferences are fully met. In the meanwhile, please do not hesitate to contact me directly for further assistance.
Kindest regards,
Trendy Lara Hotel
par un voyageur
Publié le 21 août 2019 sur Expedia
its our second time at this property, the first visit was amazing we havnt anything to complain about. But this time i was disappointed a little bit. The room cleanliness was terrible, i have finished dropped a shampoo bottle in the second day on the floor and it stayed there for 5 other days , they didn’t even bother themselves to clean it and remove it, even the floor was always dirty. On the other hand the food was good and the and the place is nice
Commentaires de Gestion de l’hôtel
2 oct. 2019 par Trendy, Gestion de l’hôtel
Dear Guest,
Thank you so much for taking your time for writing a review about our hotel on Tripadvisor. Your feedback is very important for us in order to continuously improve our hotel and service quality.
It is nice to hear that you had a good time at our hotel and you could enjoy your stay. We wish you all the best and are hoping to welcoming you again at our hotel.
Trendy Hotel Management
Best Regard
par un voyageur
Bad experience
Publié le 20 août 2019 sur HotelsOne of worst experience ever. Once arrived at hotel, trendy lara staff informed me that they couldn’t find any reservation under my name and they are fully booked though i made reservation 2 months back and got my card debited and received emails confirmation from hotels.com
I had to call hotels.com and it took more than 2 hours to sort things out and finally lara hotel found the resevation and all of the sudden they were no longer fully booked.
Commentaires de Gestion de l’hôtel
23 nov. 2019 par Trendy Lara Hotel , Gestion de l’hôtel
Dear readers,
First of all, the comment above definitely won’t be accepted by the hotel management. Since, in the period of accommodation of the guest
Unfortunately, we do not have any details about your reservation. Please let us know you are booking number!
We will take care of your concern and will naturally try to answer all your questions.
Sincerely,
