Ratings based on 620 Guest Reviews
Hear it directly from our travellers
3.3 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 6, 2024 on Expedia
Good!
Comment from Hotel Management
Oct. 7, 2024 by Hotel Manager , Hotel Management
Dear Kamille Joyce,Thank you for your positive feedback! We're glad to hear you had a good experience. If you have any specific details or comments to share, feel free! We hope to see you again soon!Sincerely, Hotel Manager
by A traveller
Posted Oct. 6, 2024 on Expedia
People were great and it was clean comfy beds
Comment from Hotel Management
Oct. 7, 2024 by Hotel Manager , Hotel Management
Dear Theresa,Thank you for your wonderful review! It's great to hear that you enjoyed your stay, especially the friendly staff and comfy beds. Cleanliness and comfort are so important, and we’re glad we could provide that for you. If you have any further comments or plans to return, let us know!Sincerely, Hotel Manager
by A traveller
Posted Sep. 30, 2024 on Expedia
the property's clean and updated, easy parking, food options around the area, breakfast in the morning, would be nice if they have EV charging but its okay, i give this property 5 stars.
Comment from Hotel Management
Oct. 2, 2024 by Hotel Manager , Hotel Management
Dear Mark,Thank you for the 5 out of 5 rating! We're glad you enjoyed the clean and updated property, convenient parking, and nearby food options. We appreciate your feedback about EV charging and will keep it in mind. Looking forward to your next stay!Sincerely, Hotel Manager
by A traveller
Posted Sep. 28, 2024 on Expedia
We reached there after midnight, there was no front desk person, it was replaced by a kiosk, she kept us waiting 2 hours.. because computer system was under maintenance. Once they gave us room there was bed bugs everywhere in the room. Horrible place. Stay away from this place.
Comment from Hotel Management
Sep. 30, 2024 by Hotel Manager , Hotel Management
Dear Mohammad,We have noted your concerns regarding the check-in experience and the issues with your room. Our hotel regularly conducts pest control and follows strict cleaning protocols to ensure cleanliness. This situation may be an isolated incident, but we will investigate it further. Your feedback is important, and we appreciate you sharing your experience.Sincerely, Hotel Manager
by A traveller
Posted Sep. 27, 2024 on Hotels
Comment from Hotel Management
Sep. 28, 2024 by Hotel Manager, Hotel Management
Dear Adam,Thank you for the fantastic 10 out of 10 rating! We're delighted to hear you had such a great experience. We can’t wait to welcome you back!Sincerely, Hotel Manager
by A traveller
Posted Sep. 27, 2024 on Hotels
Comment from Hotel Management
Sep. 28, 2024 by Hotel Manager , Hotel Management
Dear Adam,Thank you for the fantastic 10 out of 10 rating! We're delighted to hear you had such a great experience. We can’t wait to welcome you back!Sincerely, Hotel Manager
by A traveller
Posted Sep. 27, 2024 on Hotels
Comment from Hotel Management
Sep. 28, 2024 by Hotel Manager , Hotel Management
Dear Adam,Thank you for the fantastic 10 out of 10 rating! We're delighted to hear you had such a great experience. We can’t wait to welcome you back!Sincerely, Hotel Manager
by A traveller
Posted Sep. 27, 2024 on Hotels
Comment from Hotel Management
Sep. 28, 2024 by Hotel Manager , Hotel Management
Dear Adam,Thank you for the fantastic 10 out of 10 rating! We're delighted to hear you had such a great experience. We can’t wait to welcome you back!Sincerely, Hotel Manager
by A traveller
Posted Sep. 26, 2024 on Expedia
Awesome
Comment from Hotel Management
Sep. 28, 2024 by Hotel Manager, Hotel Management
Dear Rachael,Thank you for the awesome 5 out of 5 rating! We’re thrilled you had a great experience. We can’t wait to see you again!Sincerely, Hotel Manager
by A traveller
Posted Sep. 23, 2024 on Hotels
If your looking for a place to sleep with no thrills here it is. As for service while i was checking in an ac unit came on and made it hard to hear the gentleman checking me in.
As for the room, shower was missing a door which then allowed water to escape tothe rest of the bathroom. There was hair left in the shower on the bar soap dish. The door tonthe bathroom would constantly stickand be difficult to open. The floor of room was sticky.
Comment from Hotel Management
Sep. 23, 2024 by Hotel Manager , Hotel Management
Dear Amy,Thank you for your feedback. We're sorry to hear about the issues you encountered during your stay, including the noise during check-in, the missing shower door, cleanliness concerns, and room conditions. We appreciate your input and will address these problems to improve the guest experience. Your comments help us get better, and we hope to provide a more comfortable stay in the future.Sincerely, Hotel Manager
