Note fondée sur 134 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Really disappointed and do not recommend
Publié le 19 févr. 2020 sur HotelsMy wife, daugther and myself spent 2 nights (2 junior suites) on February 16th and 17th.
We travelled a lot in different countries within years and we have never seen such a cold and unpleasant welcome.
We were received by Lyliana, without a smile, a welcome or a hello. She did not speak english and was not even willing to try. No explanation about the amenities of the hotel. Her only comment was to say that we were too early and not to come back before 14h00.
Fortunately, an employee that was painting the walls at the reception helped us in giving us the access code to the wi-fi, the location of the restaurant and indicated us were to park our car.... We appreciated a lot his effort, particularly as it was not in his attributions.
When we checked in later, Lyliana gave us 2 rooms that were at the 2 extremities of the hotel; one on 4th level and on the second floor; we then ask if it was possible to have the 2 rooms at least on the same level and the answer came quickly, without even looking at her computer screen: just NO.
We realized during our stay that the hotel was almost empty!!!
The rooms were nice and of good size and nice view but the cleanliness was very poor; dirty floors, stains on the toilet paper roll (!), bathroom basket not emptied, etc.
We, afterwards, realized that a client wrote similar comments from his own experience, dated February 14th 2020 (rf. Enemache from united kingdom)
Very desagreable experience. We do not recommend this hotel.
par un voyageur
Publié le 24 déc. 2018 sur Expedia
Commentaires de Gestion de l’hôtel
25 janv. 2019 par calidadantofa, Gestion de l’hôtel
Estimado huesped:
Gracias por resopnder nuestra encuesta!
Nos complace saber que su estadía haya sido grata.
Esperamos tenerlo pronto de vuelta!
Recommandé
pour Tout le mondepar un voyageur de Québec
Bel hôtel près de la plage
Publié le 26 mars 2016 sur ExpediaHôtel dont toutes les chambres ont balcon et vue sur la plage. Chambres de bonne dimension. Le petit déjeuner est varié est livré la veille à la chambre. Personnel aidant.
Commentaires de Gestion de l’hôtel
14 avr. 2016 par Equipo Geotel Antofagasta, Gestion de l’hôtel
Cher Colette,
Merci beaucoup de partager votre opinion, que nous apprécions et nous espérons recevoir une visite de retour à Antofagasta
par Xavier
Publié le 10 janv. 2016 sur Hotels
Commentaires de Gestion de l’hôtel
21 mai 2016 par Geotel Antofagasta, Gestion de l’hôtel
Estimado Xavier,
Muchas gracias por su puntaje y esperamos mejorar en su próxima visita a Antofagasta.
Cordialmente,
Equipo Geotel.
Recommandé
pour Tout le mondepar un voyageur
PLAGE DECEVANTE
Publié le 10 sept. 2015 sur Expedia
Pour : TOUT
Contre : Un petit peu plus de personnel
Emplacement : hotel un peu éloigné mais facile d'accés
exellente, j'ai passé toute la journée dans l'hotel
par un voyageur de Roseville
Publié le 19 juill. 2024 sur Expedia
Very small room!
par un voyageur
Publié le 13 juill. 2024 sur Hotels
Nice quiet safe place. Great view of the ocean, Desk staff very friendly and helpful. Restaurant just okay but expensive for what you receive. Rooms are styarting to get outdated but clean. I would stay there again.
par un voyageur
Publié le 7 juin 2024 sur Expedia
par un voyageur
Publié le 26 avr. 2024 sur Hotels
par un voyageur
Second stay and very happy!
Publié le 24 janv. 2024 sur HotelsIt was a very comfortable stay. The people attending at the front desk, the restaurant, the bar, etc. Were very friendly and servicial.
