Note fondée sur 120 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 août 2024 sur Hotels
par un voyageur
Publié le 20 juin 2024 sur Expedia
it was nice and clean. the staff were friendly and helpful. wouldn't mind staying there again.
par un voyageur
Publié le 12 juin 2024 sur Expedia
The beds were not comfortable for anyone to have a good night sleep
par un voyageur
Publié le 10 avr. 2024 sur Expedia
Didn't like how they set up for breakfast..
The toilet was dirty when we just arrived at the room.
The staff was great.
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Management, Gestion de l’hôtel
Thank you for your feedback and much appreciated. We will address this issue to with our housekeeping team.
par un voyageur
Publié le 25 janv. 2024 sur Expedia
Staff were very helpful
par un voyageur
Publié le 12 nov. 2023 sur Expedia
There is a long driveway from the road that leads to the hotel property however there are no road side signs telling you where to turn in so even with GPS it's easy to miss.
par un voyageur
Publié le 23 juin 2023 sur Expedia
par un voyageur
Publié le 19 juin 2023 sur Expedia
Loved our stay at the Orator. The staff were so kind. Our dinner was delivered to our room. The breakfasts were great too. The staff were so helpful, as we had left some belongings in our taxi, and they put extra effort into assisting us.
As for the property itself, its beautiful. However, it does need some TLC. Apart from that, it was a lovely stay!
par un voyageur
Publié le 20 avr. 2023 sur Expedia
Our Stay was good breakfast was good .But the Reception Service was terrible.Our first week we ask them if we can extend our stay but No one get bck to us till the day we chk out.So terrible Manger Her Name is Tusi.Really terrible service by her .
Commentaires de Gestion de l’hôtel
2 mai 2023 par Manager, Gestion de l’hôtel
Thank you for your feedback and much appreciated. We will address this issue to with our Front Desk staff.
par un voyageur
Publié le 19 avr. 2023 sur Expedia
The entrance and reception area of the hotel was impressive but as you walked into the property, the walkways were in need of repair, the rooms were tired and the most disappointing of all was that the swimming pools were out of order and had been for some time (water was green, unlike the pictures on Expedia). The surrounding gardens were nice though and the staff were really nice and tried their best to make us welcome. The food was better than expected, with buffet breakfast included.
Commentaires de Gestion de l’hôtel
2 mai 2023 par Manager, Gestion de l’hôtel
Thank you for your feedback. We are trying to remove all our photos of our pool pre-covid and we have also since taken away the pool availability and also made not available on the portal with Expedia for a while now. We will be doing our pool renovations this month of May to July. Our hotel is targeting Sept 2023 to have the pool up and running. Hence why we have discounted our villas due to the pool not available.Much appreciated the feedback for the future improvement.
