Ratings based on 238 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 8, 2024 on Expedia
Staff were amazing but they are battling with the facility.
by A traveller
Posted Oct. 7, 2024 on Expedia
Amazing customer service - a few things not operating yet. But once it all does I’m sure it will be great. Tv didn’t work
by A traveller
Posted Oct. 1, 2024 on Hotels
by A traveller from Auckland
Posted Sep. 30, 2024 on Expedia
by A traveller
Posted Sep. 26, 2024 on Hotels
i booked a room with a view but upon arrival was told the room was being remodeled. Although I got an Upgrade to a huge ensuite, the bathroom was dirty with brown smear on the bidet control and i got bugbites in the morning.
by A traveller
Posted Sep. 13, 2024 on Expedia
Nice but not rebooked into other rooms as it was under renovation. Had no TV or WiFi. Great food, drinks and service. Although d
by A traveller from Auckland
Posted Sep. 12, 2024 on Expedia
The check-in process was terrible. We had to wait, and when we were finally given a room, the TV wasn’t working, and the phone was out of order as well. Despite these issues, no compensation was offered for the inconvenience, even though I had paid for a fully serviced room with amenities that weren’t available. Overall, it was very disappointing.
by A traveller
Posted Sep. 9, 2024 on Expedia
While the property looked amazing and the room while clean did not have a working TV, phone, shower head was loose, water was cut off for a few hours.
I was confused on the morning of check out to get a knock at door at 8am to confirm I was checking out when 11 am is check out. However staff were lovely and gracious, luckily I was only there for short visit. Otherwise I would have asked for another room.
by A traveller
Posted Aug. 28, 2024 on Expedia
My husband & I absolutely loved our stay. Exceptional service across the Sheraton Aggie Grey. We can't wait to come back.
by A traveller
Posted Aug. 27, 2024 on Expedia
Absolutely beautiful we loved our stay
