Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
2,5 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Breathtaking view
Publié le 16 juin 2017 sur HotelsComfortable stay with excellent hospitality. View from our villa was breathtaking
par un voyageur de sydney australia
Publié le 4 juill. 2016 sur Wotif
It was very noisy, dog barking at night at neighbour , not water for shower some times, no internet,far to the beaches and town I think it was misleading advertise.
Commentaires de Gestion de l’hôtel
25 nov. 2016 par Madeleine , Gestion de l’hôtel
Talofa lava from the skyview villas staff and management.We would like to thankyou for taking the time to share your feed back. First and foremost we would like to apologize for any shortfall in service and lack of care that you may have experienced.The situation in regards to water supply it was beyond our control whereby the water authority had to install pipelines on the main which disrupted the supply to the property. In regards to (Wifi )interent the problem has been rectified and solved and it is working perfectly now and we will make sure this does not happen in the near future. In regards to the noise from dogs barking at night,it was just unfortunate that this happened during your stay and we are so sorry.We do value your feedback and we certainly do not condone this and it can only serve to help us improve.
Kind Regards
Madeleine
