Note fondée sur 87 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
100 % des clients le recommandent
4,3 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Séjour réussi

Publié le 14 août 2024 sur Hotels
Excellent séjour ! Le personnel est très sympathique et toujours prêt à rendre service. Mention spéciale à la directrice! Par ailleurs très bon petit-déjeuner, copieux et varié. Encore merci. Je reviendrai avec plaisir.
3 sur 5
par un voyageur de Auckland

Publié le 21 août 2024 sur Expedia
Friendly staff. Room was ok, no toiletries provided so good thing we brought our own. However on our last night a bar of soap was placed on our bathroom sink. The room had a kettle and just when we wanted to make a coffee the kettle had a European plug which cannot be plugged into the plug on the wall. No adaptor provided. Sliding door to the bathroom was difficult to close at first but was manageable, however looking from inside the bathroom, the door had black streaks of grease or oil marks that is probably used to lubricate the wheels on sliding door. The cleaners may not see it, as the door is probably left open when they do their cleaning. Tv was available but no programs. Hot water was available but the room we were in, it comes on burning hot, unable to control hot water, in less than a minute, no hot water whatsoever. On our first night we were woken up at 11.30pm by a staff only to be told to move our car. We got confused as the front yard had a massive car parking area and only a few cars were parked. Car moved 5mtrs from where we originally parked. Not sure why we were not told earlier since we were at the premises since 6pm. Breakfast was great, nothing fancy, but at least something to get you going through out the day. I recommend their friendly services but just minor things that needs to be worked on especially with house keeping side of things.
1 sur 5
par un voyageur

Publié le 17 août 2024 sur Expedia
- Rooms closed road. So they were noisy all day- - No free wifi. When I asked them about wifi, staff asked me waiting for 3hours, and then 20 mins and then no IT to provide voucher code. Both of staffs were not honest. We had no wifi during stay and we checked out and no body replied any feedback. - The area was not safety. I and daughter went to supermarket and restaurant to buy dinner. There were a lot man follow up us and joking us. - Bathroom was small and old.
4 sur 5
par un voyageur

Publié le 11 août 2024 sur Expedia
Friendly helpful staff. Facility a little rundown
4 sur 5
par un voyageur

Publié le 7 août 2024 sur Expedia
good value
5 sur 5
par un voyageur

Publié le 3 août 2024 sur Expedia
The hospitality was absolutely amazing from arrival to departure. Staff went over and above to making sure we were looked after each day. Facilities were suitable and met our needs for the duration of our stay. Prime location to the markets, and town. Had the best holiday experience and highly recommend this hotel for your next stay. Affordability so that you can spend more on shopping and local activities.
4 sur 5
par un voyageur

Publié le 31 juill. 2024 sur Expedia
I like its peaceful the place but the only thing is restroom exaust fan is not working😢
5 sur 5
par un voyageur

Publié le 31 juill. 2024 sur Expedia
The five star rating was for the wonderful friendly staff led by Anna and Brenda. Fantastic customer service from every single member of the team. Will definitely visit again ☺️
4 sur 5
par un voyageur

Publié le 20 juill. 2024 sur Expedia
The staff is very helpful & friendly. The room was archaic. They did not provide soap or shampoo. The best thing about the White House was that the Internet was very affordable and fast.
5 sur 5
par un voyageur

Publié le 16 juill. 2024 sur Expedia
Thank you so much The White House hotel Samoa for your amazing hospitality and service the staff their all so friendly and amazing. Breakfast buffet always fresh and served hot and the food there from the menu is delicious. I will definitely be coming back to stay when I return to Samoa in the near future. Faafetai Lava ❤️