Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 févr. 2020 sur Expedia
Location and staff are amazing. The only thing is that my kids were so nosy that I had to make sure that they were quite as the rooms are close and the halls echo but other then that Amazing staff Amazing food. Amazing!!
par un voyageur
Publié le 13 nov. 2019 sur Expedia
The lodge was in a great area. Not too far from town but not too close so that there was less noise throughout the day but 5 minute drive to town.
The staff was great and the room was awesome. We didn't need much, as long as there was air-con in the room to cool us down after a hot day outside, then it was great.
The view at the dining area was amazing, with a front row seat of the Pacific Ocean and a small island in between.
The staff was amazing and hospitable to us, and accommodating to our needs.
Its a great place to stay, affordable, convenient and gives that island vibe.
Commentaires de Gestion de l’hôtel
13 nov. 2019 par Ulalei Team, Gestion de l’hôtel
Thank you for your beautiful review. Great to hear that you enjoyed our place and we look forward to hosting you again.
par un voyageur
Publié le 8 oct. 2019 sur Hotels
It was very clean, sparsely furnished, but the beds were very comfortable and the air conditioning efficient. It did get a bit cold in the night with only a sheet.
Commentaires de Gestion de l’hôtel
15 oct. 2019 par kerikeri, Gestion de l’hôtel
Thank you Anne for your review. Your concern is noted.
Hope to see you again soon
Regards
Ulalei Team
par un voyageur de NZ
Publié le 5 oct. 2019 sur Expedia
Staff were lovely but seemed to have lost our reservation. Expensive for what it is. Very basic lodge accomodation.
Commentaires de Gestion de l’hôtel
15 oct. 2019 par kerikeri, Gestion de l’hôtel
Talofa Mike
Thank you for taking the time to review our lodge
Team Ulalei
par un voyageur
Publié le 15 août 2019 sur Wotif
A good place to stay, bright rooms and our only stay in Samoa with aircon which was appreciated.
Commentaires de Gestion de l’hôtel
18 août 2019 par Pepe, Gestion de l’hôtel
Thank you for your kind review. I hope you enjoyed your stay with us.
Warm Regards,
Team Ulalei
par un voyageur
Publié le 29 juin 2019 sur Expedia
I didn't realise the bathroom was shared till i arrived as some rooms clearly state shared bathroom others you scroll down to read it. The bed was incredibly comfortable and staff were nice and helpful and location was great. The one thing that let it down is the sheets and towels were stained and bathroom didnt seem to be cleaned in the two days i was there.
Commentaires de Gestion de l’hôtel
3 juill. 2019 par kerikeri, Gestion de l’hôtel
Thank you for your review. This would help us greatly in improving our service. Will raise these issues with the responsible staff member.
regards
Team Ulalei
par un voyageur de American Samoa
Publié le 28 juin 2019 sur Expedia
My trip was a quick overnight to connect on a flight back home to America Samoa. The room was clean with a/c, staff was friendly and helpful. Nothing to not like as I didn’t stay long enough to enjoy the property. Highly recommend this resort!
Commentaires de Gestion de l’hôtel
3 juill. 2019 par kerikeri, Gestion de l’hôtel
Thank you for your review. Looking forward to hosting you again and hopeful for a longer stay.
Regards,
Team Ulalei
par un voyageur
Publié le 17 nov. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
24 nov. 2018 par Pepe, Gestion de l’hôtel
Talofa Tomas,
Thank you for your feedback. I'm sorry we weren't able to meet your expectations but we will try our best to provide good service for your next visit.
Kind Regards,
Pepe
par un voyageur
Publié le 17 nov. 2018 sur Hotels
Man får det man betalar för. Standarden var ok. Men städningen var det lite si och så med. I resturangköket så var det ingen högre standard.
Commentaires de Gestion de l’hôtel
24 nov. 2018 par pepe, Gestion de l’hôtel
Thank you
par un voyageur de New Zealand
Publié le 23 août 2018 sur Wotif
I loved their services. Really nice people. Very friendly. They treat us like a family. The best holiday ever. I recommend it to others.
Commentaires de Gestion de l’hôtel
29 août 2018 par kerikeri, Gestion de l’hôtel
Thank you Rose for the lovely review. I hope Kristy is much better now , Keri misses her. Looking forward to hosting you and your family again in the near future. Alofa atu mo outou.
Regards,
Pepe
