Ratings based on 79 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Aug. 4, 2024 on Hotels
Hotel is centrally located and has parking right in front of the hotel for free for an hour or there is a parking lot a block away that costs about 4 CHF for a day using the EasyPark app which for some reason was about half the cost of paying at the machine.
Comment from Hotel Management
Aug. 5, 2024 by Stefan A. Heeb, Hotelier, Hotel Management
Dear Mr. Yucha,It is such a pleasure that you enjoyed your stay so much. We thank you for your great comment and hope to welcome you again in our hotel.We wish you all the best and warm regards,Stefan A. Heeb, Hotelier
5 out of 5
by A traveller

Posted Jun. 18, 2024 on Hotels
Comment from Hotel Management
Aug. 5, 2024 by Stefan A. Heeb, Hotelier, Hotel Management
Sehr geehrter Herr LopezFür Ihren Besuch im ROMANTIK HOTEL SÄNTIS möchten wir uns noch einmal ganz herzlich bei Ihnen bedanken. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir würden uns freuen, Sie wieder einmal bei uns begrüssen zu dürfen und wünschen Ihnen bis dahin eine gute Zeit.Freundliche GrüsseStefan A. Heeb, Hotelier
4 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 6, 2023 on Hotels
5 out of 5
by A traveller from Layton

Posted May 26, 2023 on Expedia
The Appenzell area is a gorgeous rural area with phenomenal scenery. The hotel and town are traditional Swiss architecture with a very welcoming atmosphere. The staff was friendly and the rooms comfortable. This was our favorite area in Switzerland 🇨🇭.
Comment from Hotel Management
May 31, 2023 by Stefan A. Heeb, Hotelier, Hotel Management
Dear Mr. Dillon,It is such a pleasure that you enjoyed your stay so much. We thank you for your great comment and hope to welcome you again in our hotel.We wish you all the best and warm regardsStefan A. Heeb, Hotelier
5 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 13, 2022 on Hotels
5 out of 5
by A traveller

Traditional Swiss hotel

Posted Dec. 16, 2020 on Hotels
Cozy and special
5 out of 5
by A traveller from Worthing

Posted Dec. 6, 2019 on Expedia
A classic example of warm Swiss hospitality and good living situated at the heart of a chocolate-box-beautiful village.
Comment from Hotel Management
Dec. 7, 2019 by Stefan A. Heeb, Hotelier, Hotel Management
Dear guest, It is such a pleasure that you enjoyed your stay so much. We thank you for your great comment and hope to welcome you again in our hotel. We wish you all the best and warm regards Stefan A. Heeb, Hotelier
2 out of 5
by A traveller from Tx

Posted Sep. 8, 2019 on Expedia
This property is advertised as ‘Romantic’, but just needs a major upgrade. I travel a lot including this region and the hotel is in poor condition but well maintained. Either upgrade or put it as a 2 Star hotel
Comment from Hotel Management
Sep. 13, 2019 by Stefan A. Heeb, Hotelier, Hotel Management
Dear Tex45 Thank you for your review. We are very sorry that we didn’t meet your expectations. Be assured that this does not reflect our usual standard. We wish you all the best. For next time please tell us directly at the reception if something happens like this. Than we could have change you to another room. Best regards, Stefan A. Heeb, Hotelier
5 out of 5
by A traveller

Posted Jun. 11, 2019 on Expedia
great location, clean room, homey feeling! breakfast wonderful.
Comment from Hotel Management
Jun. 29, 2019 by Stefan A. Heeb, Manager, Hotel Management
Dear guest It is such a pleasure that you enjoyed your stay so much. We thank you for your great comment and hope to welcome you again in our hotel. We wish you all the best and warm regards Stefan A. Heeb, Manager
5 out of 5
by A traveller

Perfect small Swiss village stay

Posted Dec. 12, 2018 on Hotels
Great family operation. The hotel restaurant was amazing.