Note fondée sur 580 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par cédric
Hotel avec cuisine
Publié le 19 août 2017 sur HotelsTrès belle chambre pour passer quelques jours sur Appleton...
Le coin cuisine est très intéressant pour pouvoir manger dans la chambre !!!
À recommander pour passer quelques jours
Commentaires de Gestion de l’hôtel
21 août 2017 par Manager, Gestion de l’hôtel
Thank you for making Extended Stay America a part of your travel plans. We delighted to read you liked your room with the kitchenette and had wonderful time with us. Thanks for recommending us to future guests. We look forward to hosting you again soon.
Sincerely,
General Manager
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Upon checking in the key didn't work and we had to use the stairs to the third floor. No luggage carts. After getting a working key we went into the room and it was dirty. The toilet was dirty inside and out. There were also dogs barking nearby.
We moved to a different room which was also very dirty. There was a can of spilled Sprite on the floor, dirty socks under the bed, toenail clippings on the floor, and hair all over the bathroom—another trip down the stairs to request a broom from the desk.
We spent about 30 minutes cleaning our own room before settling in. Now, 9:30, and our supper was cold. We ate and went to bed. At 10:30 the hallways were so loud we had to call the desk again.
We definitely expected a LOT more for a $ 150-a-night hotel.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Spencer, We are sorry to hear about your experience during your recent stay. It’s disappointing to learn that the room was not clean upon arrival and that you encountered issues with the key and noise disturbances. We sincerely apologize for the inconvenience caused and appreciate you bringing these matters to our attention. Your feedback is invaluable as it helps us improve our services. We hope you might consider giving us another chance in the future to provide you with the stay you deserve.Sincerely,Hotel Management
par un voyageur
Publié le 30 sept. 2024 sur Hotels
par un voyageur
Publié le 28 sept. 2024 sur Expedia
par un voyageur
Publié le 28 sept. 2024 sur Hotels
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The front desk staff were Very friendly & accommodating. "Breakfast" should not be mentioned as it was practically Non Existent, it was a Light Snack at Best.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Great value for the price, but definitely an older building.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Kyle, Thank you for sharing your thoughts! We’re pleased to hear that you found great value during your stay at Extended Stay America. While the building has some age, we’re committed to maintaining a welcoming environment that meets our guests’ needs. Your feedback is appreciated, and we hope to have the pleasure of hosting you again soon!Sincerely,Hotel Management
par un voyageur
Publié le 19 sept. 2024 sur Expedia
My husband and I have used this hotel in the past and liked it because we travel with our dog and it happens to be close to our favorite rstaurant,Nakishimas. We haven't been here in a few years and it was extremely disappointing! The room was filthy. The bathroom sink was clogged and the refrigerator sounded like it was going to die any minute. We couldn't use the light fixture next to the bed because it was broke. I honestly should rate this terrible but the front desk man,Tyler, did take down the room number and wrote down all the issues.I won't be back it's not worth it. There are a lot more hotels to choose from that do a better job for the money.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
terrible
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Maria, Thank you for rating your recent stay. Our goal is to provide every guest with an outstanding stay. Therefore, we sincerely apologize for any difficulties you may have experienced while a guest at our hotel. We hope you will give us another chance to provide you with the hospitality and service you should always expect from us. We hope to see you again soon.Sincerely,Hotel Management
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Although some use it as "extended stay," it also serves as a fair hotel at a reasonable price.
