Note fondée sur 652 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
5* service but not 5* amenities
Publié le 28 nov. 2022 sur HotelsFor 200+ euros/night, we expected higher standing in the room, which was confortable but not fresh/modern/recent. Paint job needed, small bathtub only, leak in the toilet hose and only a few plugs working. Definitely not 5* room. Restaurant and pools were nice
Otherwise, excellent service from all the staff (most particularly from Zeyad) during our whole stay
Commentaires de Gestion de l’hôtel
3 déc. 2022 par Sami Ounalli, General Manager, Gestion de l’hôtel
Dear Thomas,Thank you for visiting us recently, and for taking the time in posting your feedback. We sorry to hear your stay with us did not meet your expectations . Guest satisfaction is our main priority, and we make every effort to maintain both high standards in our products and services please be assured we have taken your comments seriously and will work with our teams to rectify these issues.We wish to get the opportunity of welcoming you back again, so that you would have a better experience with us.Kind Regards,Sami Ounalli General Manager
par un voyageur
Publié le 25 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
29 avr. 2022 par Sami Ounalli, Gestion de l’hôtel
Dear Francine,
Thank you very much for taking the time to review us following your recent stay in our resort.
We hope you give us more details on your satisfactory ratings for us to know the areas that we can improve further.
Looking very much forward to welcoming you back here.
Best regards,
Sami Ounalli
General Manager
par un voyageur
Globalement, très bon séjour, merci !
Publié le 27 déc. 2021 sur HotelsTrès bon hôtel, extrêmement bien situé. Plage propre et agréable. Piscine chauffée l’hiver, personnel adorable et aux petits soins pour nous. Salle de gym mais pas de spa. Décoration un peu vieillotte et petit déjeuner très oriental en buffet. Il faut demander au serveur pour avoir des œufs au plat ou des pancakes et ceux-ci peuvent mettre du temps à arriver.
Commentaires de Gestion de l’hôtel
28 déc. 2021 par Sami Ounalli, Gestion de l’hôtel
Dear Caoline,
Thank you very much for taking the time to fill the online survey after your recent visit to our resort.
We were very pleased to welcome you and to know from your 10/10 evaluation that you enjoyed your stay with us as the satisfaction of our guests is our top priority.
We hope to welcome you back to our resort.
Best regards,
Sami Ounalli
General Manager
par un voyageur
Publié le 26 déc. 2021 sur Hotels
Dans l’ensemble le séjour c’est bien déroulé ! Hormis une literie dure et surtout un kit d’hygiène qui était ouvert dès que nous avons prit la chambre . A VÉRIFIER AVANT DE PRENDRE LA CHAMBRE . Personnel accueillant, mais le réceptionniste qui nous a checker NE SOURIS PAS manque énormément de politesse !
Commentaires de Gestion de l’hôtel
28 déc. 2021 par Sami Ounalli , Gestion de l’hôtel
Dear Djamel,
Thank you very much for taking the time to fill the online survey after your recent visit to our resort.
We were very pleased to welcome you and to know from your evaluation that you enjoyed your stay with us as the satisfaction of our guests is our top priority. Please rest assured that we also take your constructive comment in consideration to work on improvements.
We hope to welcome you back to our resort.
Best regards,
Sami Ounalli
General Manager
par un voyageur
Zéro faute....très bel endroit
Publié le 1 mars 2020 sur HotelsHôtel très bien situé....bel établissement, personnel très sympathique....literie très confortable...
Commentaires de Gestion de l’hôtel
2 mars 2020 par T.A., Gestion de l’hôtel
Very well located hotel .... a beautiful establishment, very friendly staff .... very comfortable bedding ...
Dear Janique,
Thank you very much for taking the time to appreciate your stay. We were pleased to know that your experience at Movenpick Resort & Residences Aqaba was delightful and you enjoyed your stay with us.
We are looking forward to welcoming you back again.
Best wishes
Tatyana Atanasova
General Manager
par un voyageur
PARFAIT !!
Publié le 21 févr. 2020 sur HotelsTout était PARFAIT ! Surclassement en suite très apprécié ! Grande chambre, superbe piscines et jacuzzis ! Salle de sport un peu vieillot mais très appréciable ! Petit déjeuner avec un grand choix et très bon !! Nous avons vraiment adoré séjourné dans cet hôtel !!
Petit bémol pour le pick up depuis /vers l'aéroport qui est destiné qu'aux voyageurs d'Air Jordania.
Commentaires de Gestion de l’hôtel
23 févr. 2020 par T.A., Gestion de l’hôtel
Everything was perfect! Upgrade to a highly appreciated suite! Large room, superb swimming pools and jacuzzis! The gym is a bit dated but very appreciable! Breakfast with a large selection and very good !! We absolutely loved staying at this hotel !! A small flat for the pick up from/to the airport which is only for Air Jordania travellers.
Dear Nourdine,
Thank you for taking the time to share your great feedback. It gives us pleasure to learn that your stay was wonderful and you consider our private beach and swimming pools great.
Please always keep us in mind in your future travel plans. The team and I will be delighted to have you again anytime.
With warm regards,
Tatyana Atanasova
General Manager
par un voyageur
Publié le 31 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
1 janv. 2020 par T.A. , Gestion de l’hôtel
Dear Didier,
Thank you for taking the time to appreciate your stay. We were pleased to know that your experience was delightful and you enjoyed your stay at the resort. We look forward to welcoming you again.
Best wishes,
Tatyana Atanasova
General Manager
par un voyageur
Publié le 19 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
19 nov. 2019 par T.A. , Gestion de l’hôtel
Dear Laurent,
Thank you so much for rating your stay with the perfect score!
I am delighted that you were impressed with our excellent resort and services. It is with great pleasure that I will share your perfect rating with my team that will be thrilled to welcome you back again in the near future.
Kind regards
Tatyana Atanasova
General Manager
par un voyageur
Hôtel sympa
Publié le 12 nov. 2019 sur HotelsHôtel sympa
Belles piscines et jacuzzi mais dommage que les piscines extérieures ferment au coucher de soleil donc à 17h en novembre. Excellent buffet pour le dîner.
Commentaires de Gestion de l’hôtel
12 nov. 2019 par T.A., Gestion de l’hôtel
Dear Dominique,
Thank you for taking the time to share your feedback with us. We were glad to hear back from you and highly appreciate your useful remarks.
With best regards,
Tatyana Atanasova
General Manager
par un voyageur
Bel Hotel a Aqaba
Publié le 11 nov. 2019 sur HotelsExcellent hotel bien situé disposant d'une plage privée et de tres belles chambres. La vue est sublime et le personnel est excellent: mention speciale a Israa et son equipe. Le petit dejeuner etait varié et pas mal de restuarants se trouvent a moins de 20 minutes de marche.
Commentaires de Gestion de l’hôtel
11 nov. 2019 par T.A. , Gestion de l’hôtel
Dear Guest,
It was a pleasure to see that your vacation at Movenpick Resort & Residence Aqaba was wonderful and we managed to contribute to your lovely impression and memories. Thank you for taking from your time to share your favourite moments.
Thank you once again for choosing Movenpick to host your stay in Aqaba and we hope to welcome you back very soon.
With best wishes.
Tatyana Atanasova
General Manager
