Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
1,0 Confort de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
The worst ever
Publié le 8 mai 2022 sur HotelsThe worst ever.
The reservation rejected by the hosted at arrival.
par un voyageur de Amman
Publié le 24 juill. 2020 sur Expedia
We were very disappointed by this apartment. The pictures in the listing are not the same pictures as the apartment. The blinds were stuck shut so the salon was very dark for the first 2 days. There was no handle for the inside of the bathroom door so we had to knock to get out. The refrigerator was broken so we took the extra fridge out of one of the bedrooms and brought it into the middle of the salon. The TV only had 3 channels. Apparently there were destructive guests before us but I would not stay here again.
Commentaires de Gestion de l’hôtel
25 juill. 2020 par Adnan , property owner, Gestion de l’hôtel
Thank you very much for the feed back. We sincerely apologize for any inconvenience. The period in which this rental occurred, was the busiest since the Corona curfew was lifted. The Resort maintenance team was overwhelmed with orders to fix things. We , as private owners, of those Sea View Apartments in the Tala Bay Resort in Aqaba, have limited control over scheduling of maintenance service orders. The shutters were fixed, bathroom handles replaced.
We always have 2 fridges in each apartment for emergency. The fridge was in good order, somehow somebody played with temperature control. There was nothing wrong with it.
The Tala Bay Resort has it's own TV cable system , but they had some problems with the main cable switch, that's why some channels were lost.
I hope this explains the situation better. We own several apartments in Tala Bay. The reservation came for 3 bedrooms apartment for 7 persons.
This apartment meets this criteria.
Hope to serve you better in the future.