Note fondée sur 73 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
6 juill. 2022 par Larisa Luca, Gestion de l’hôtel
Dear Mr. Ene,
Thank you for taking the time to tell us about your experience at the ibis Styles Arad. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Larisa Luca
Front Office Manager
par un voyageur
Publié le 6 mai 2022 sur Hotels
par un voyageur
Publié le 27 nov. 2018 sur Hotels
Hôtel très propre
Restauration abordable et copieuse.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Outside the city, Easy access to the highway!
par un voyageur de Indianapolis
Publié le 24 juin 2024 sur Expedia
I arrived at the property after a long journey and found that the staff were not helpful nor competent. One particular receptionist was rude. I asked to see a manager twice but none were around even at 9:00 am. I also asked about a procedure for filing a complaint and they did not seem to know if they had one. Instead I was given an e-mail address to which I could write but when I did it proved to be wrong. I have stayed in this hotel before and I can notice a decline in the quality of service and a lack of care towards their customers. The organisational culture of this institution must be awful as nobody seems to care. I wonder why Ibis tolerates such a aituation
par un voyageur
Publié le 25 mai 2024 sur Hotels
par un voyageur
Publié le 17 mai 2024 sur Expedia
New hotel, excellent condition, good breakfast! Great staff!
Very often you will receive an unexpected upgrade to your room!
Commentaires de Gestion de l’hôtel
27 mai 2024 par Catalin Dan , Gestion de l’hôtel
Dear Mr. Marin, Thank you for taking the time to tell us about your experience at ibis Styles Arad. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to ibis Styles Arad in the near future. Yours sincerely, Catalin DanFront Office & Reservations Manager
par un voyageur
Publié le 29 avr. 2024 sur Hotels
par un voyageur de Indianapolis
Publié le 25 janv. 2024 sur Expedia
Good stop on the road
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Larisa Luca - Front Office Manager, Gestion de l’hôtel
Dear Mr. Otniel,Thank you for taking the time to tell us about your experience at ibis Styles Arad.We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests.Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to ibis Styles Arad in the near future.
par un voyageur
Publié le 19 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
21 nov. 2023 par Larisa Luca - Front Office Manager, Gestion de l’hôtel
Dear Mr. Stefano,Thank you for taking the time to tell us about your experience at ibis Styles Arad.We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests.Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to ibis Styles Arad in the near future.
