Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Robert
Séjour agréable et reposant
Publié le 4 août 2017 sur HotelsSéjour très agréable , en famille. Nous n'avons pratiquement pas quitté l’hôtel tellement nous étions bien. Le personnel est très accueillant et disponible parlant pour la plus part notre langue ( le français). Le site est très beau.Le bungalow pas très très moderne mais propre et confortable. Pas de moustiques.(zut comment se gratter?) Nous avons apprécié cette semaine de repos.
Commentaires de Gestion de l’hôtel
2 sept. 2017
Merci Monsieur Bernissan. C'est un plaisir pour nous de recevoir des clients aussi gentils et aimables que vous.
par Eden
Publié le 16 mars 2017 sur Hotels
Complexe bien dans l'ensemble , déçu de ne pas voir des produits de la mer au buffet ou le midi (lambi, homard, langouste , poisson griller ) , de plus le wifi dommage qu'il aille pas jusqu'au chambre , la TV il n'y a que 5 chaînes boff, et le réveil a 7h30 par les pioches qui claque la terre à coter de la chambre au moins attendre 9h surtout que nous avons un bébé . Dommage pour le prix je pense visiter decameron la prochaine fois .
par un voyageur
Publié le 30 déc. 2018 sur Expedia
Like most of the Haiti properties, they have been there a while. The beauty of this place is incredible. The ability to be immediately over the water makes eating and visiting somewhat unique. Food was very good, but it needs to be ordered quite in advance. Staff are very polite and accommodating. I have visited several times over the past 20 years, and I keep going back. It is charming.
par un voyageur de West palm Beach
Publié le 6 août 2018 sur Expedia
There is nothing good about this place. Poor customer service and the food was terrible and overpriced
Commentaires de Gestion de l’hôtel
9 août 2018 par Ouanga Bay, Gestion de l’hôtel
I am very sorry that you had such a bad experience. We have a reputation for very good food and friendly staff. Please let me know what room you were in and what date so that I can verify what happened. Thank you for your criticism.
par un voyageur de Miami
Publié le 31 juill. 2018 sur Expedia
On the beach close to other nicer hotel but great for the money spent. Staff is great
Commentaires de Gestion de l’hôtel
7 août 2018 par Ouanga Bay, Gestion de l’hôtel
Thank you. Hope to see you again soon.
par un voyageur
Publié le 31 juill. 2018 sur Expedia
Fine, sea fasade, i just love being back to haiti, i would go back to that hotel.
Commentaires de Gestion de l’hôtel
7 août 2018 par Ouanga Bay, Gestion de l’hôtel
Thank you. We look forward to having yo back.
par un voyageur de Port-au-Prince
VERY DISAPPOINTED
Publié le 14 févr. 2018 sur Expedia
Pour : Hard to like the hotel itself thank god the beach were not made by the hotel and kept their natural serene sounds and beauty.
Contre : the bathroom curtains were moldy they need to be changed, walls were stained with water marks, open holes with electrical wires. UPGRADE ALL & +a TV
Emplacement : close by there are all inclusive resorts offering much more (considering you pay ouanga room + 2 meals)= might as well get it all in 1 package.
Lets just say this hotel is not what it once was. I have been there in past but sadly it is far from what it once was. The owner was rude. I thank god I had used a third party to make my reservations. Expedia allows you to add or remove guest from your list. I removed one of mine ( from 4 ppl to 3) to later re add him ( making us 4 again). The lady was upset that I had made changes to my reservation. she only printed the one listed for 3 instead of 4 and made a scene with the desk man who tried to tell her my current reservation was for 4. she went on and on about me having changed my reservations numerous times even exagerating it to me having edited 4 times. ( mind you editing your reservation is permitted as long as the final reservation reflects the amount of people who actually show up). I still don't understand what bothered her to the point of being rude and insulting. she fixed her rates for children under 5 I had my daughter who fit in that category ( for whom I paid) the owner even told her employee ( loud enough for me to get the hint) " I need to change my policies to fixing the lower rates for children under 2, I won't allow people to come with kids this old and benefit from this price. I believe I complied to her own rates as all my guest were paid for. I don't think it is right to disrespect clients who come to your hotel. to make matters worst the rooms were disgusting. they advertise tv's in the rooms, not in ours.
par CYNTHYA
Mad and disappointed !
Publié le 4 janv. 2018 sur HotelsWe had made a reservation a month in advance for a bungalow and the night we arrived the owner said that we had cx that Hotel .com sent then a cx email which wasn’t true. They gave our room to someone else. She did not care what happen to us.
We were stranded on December 31 with no where to go we drove for an hour to find the nearest hotel they only have a room that was been renovated to spend the night.
par Carmel
Publié le 19 nov. 2017 sur Hotels
Recommandé
pour Tout le mondepar un voyageur
Confortable
Publié le 29 août 2017 sur ExpediaGreat for vacation... owners and staffs are wonderful... love them all
Commentaires de Gestion de l’hôtel
2 sept. 2017 par Marie Florence, Gestion de l’hôtel
Always nice to have you. I guess Ouanga Bay is now your home away from home. Thank you for visiting us again.
