Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2024 sur Expedia
The Sarova Corp and Expedia, Posted that we had to pay $140 US upon arrival by credit card, NOT CASH. At the gate to the Park, we were told that we had to pay $140 per day in cash for our stay at hotel in Park. Including day of our arrival after Park hours!
We had no US dollars in cash, so they let us go to hotel to get money. The Shaba lodge had no dollars and could not give cash of any kind for credit card withdraw.
So we spent the second day negotiating and reception called a bank in distant village to see if they would let us use their atm to get $600 USA
in Kenya Shillings. We spent day getting Shillings going twice on a dangerous gully filled dirt track for 10 kilometers! Not a road!
Your Expedia Insurance with Allianz would not cover the Money lost by theft,
as it did not fit in trip interruption guidelines.
I said it was theft by misrepresentation but they did not listen. They sent me a refusal. Thus more time and money wasted.
par un voyageur
Publié le 23 oct. 2023 sur Expedia
The rooms need a TV and at least an extra TV for sports. It’s beautiful though and very relaxing.
par un voyageur
Publié le 9 juin 2022 sur Expedia
Beautiful pool, layout and riverside very. Extremely friendly and helpful staff!
Nice rooms, quiet and well equipped.
par un voyageur
Publié le 4 janv. 2020 sur Expedia
par un voyageur
Weekend getaway
Publié le 26 déc. 2018 sur HotelsThe staff were brilliant - a lot of attention to detail. Great food - so much variety you will definitely find something you will like. They cater for all dietary requirements. Surrounding areas perfect for game drives. Serene and peaceful environment. Great choice!
par un voyageur de Rotterdam
Worth the splurge
Publié le 14 août 2018 sur ExpediaIt’s a wonderful hotel in a park which makes for a special stay. Staff is super friendly and helpful. We stayed in a suite which was fine but not necessarily worth the extra amount. Food at all meals was very good and the hotel has a lovely pool. We did a game drive which we arranged through the hotel and this was very special. Wilson was our guide and he is amazing!!! He is so knowledgeable and really elevated the entire drive with his facts and experience.
Make sure to bring loads of cash as the entrance fee to get in to the park cannot be paid by card. Something we were not aware of and that made the arrival rather stressful.
Recommandé
pour Tout le mondepar un voyageur de Cooenhagen
We'll be back
Publié le 1 juill. 2017 sur ExpediaParadise on earth tucked away. A wonderful feel as soon as you enter the property. Staff are wxceptionally warm and well trained. Have a "Can do" attitude with great efficiency. Property is beautifully done, and unpretentious. Food, though a buffet was delicious... Hubby went back more at every meal. There are Rangers on site to take you out on hiking safaris or game drives. Would loved ro have stayed longer to explore the area more. Did miss having a running track or a gym though :).
We drive down, but there is also a little airstrip next to the property. Will give that a go the next time.
Adesh the ranger who took us walking was extremely knowledgeable. David who Took us on a game drive was also excellent.
Bravo to all the team ! Until next time
Rima and Flemming
Recommandé
pour Tout le mondepar un voyageur de EDINBURGH UK
Attractive Lodge on riverside
Publié le 30 sept. 2016 sur Expedia
Pour : Location and staff
Contre : Some refurbishment of facilities is needed
Emplacement : Handy for drives in Shaba, Samburu and Buffalo Springs Parks
First visited here 30 years ago and while there is no great evidence of much in the way of refurbishments the facilities are still well enough maintained. Bathrooms might be updated by still passable. But a well designed lodge with a great location on the river bank.
par Dip Narayan de Dubai
We loved our stay.
Publié le 4 août 2015 sur HotelsWe loved our stay. The location is excellent, by the river, inside the park, but well protected with electric fencing. When we checked in late @ 6-30 pm, there was only one room left, not so good one. The toiletries were missing, the electronic safe was not working (required battery change), there was drinking water provided, only one towel, and likes of that. Worst of all there was no phone in the room. So as we discovered each of the missing things, we really had to walk back to the reception to ask. But they provided everything later. So ultimately it was fine. The food was good, since the chef took special care of us offering us special dishes.
par mwangi de nairobi
Publié le 13 sept. 2014 sur Hotels
The best hotel ever.service,hospitality,enviroment,rooms and service at its best.congrats.
